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5 Star Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(70 Reviews)
94
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

If you are in need of auto repair or maintenance in Santa Barbara or Goleta, Ca, you’ve found the spot. Here at 5 Star Auto Repair we know you depend on your vehicle, so we work hard to earn your trust and loyalty. We know how important it is to find a local Auto Repair facility that is both knowledgeable and reliable. When it comes to If you are in need of auto repair or maintenance in Santa Barbara or Goleta, Ca, you’ve found the spot. Here at 5 Star Auto Repair we know you depend on your vehicle, so we work hard to earn your trust and loyalty. We know how important it is to find a local Auto Repair facility that is both knowledgeable and reliable. When it comes to auto repair in Santa Barbara and Goleta you can depend on 5 Star Auto Repair. The 5 Star team has over 60 years of combined automotive experience. Our technicians are our strength, they combine a wealth of training and hands on experience with a can-do attitude that makes getting the job done so you can rest assured your vehicle will be fixed properly and promptly. When you pick up your vehicle our goal is to have you say” 5 Star Auto Repair is the best auto repair facility near me.” Get 5 Star Auto Repair now! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(805) 455-7434
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
5737 Thornwood Dr Goleta, CA 93117
Get Directions

Affiliations

5 Star Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(70 Reviews)
Write a Review
Recent Reviews
JW
JIM W.
La Jolla, CA
Lexus LX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
10
Same day
Dropping my daughter off at UCSB and had a mechanical issue. Scott got me in, diagnosed and fixed it all in a day, and we were on our way. Amazing service!
Verified Customer
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customerVerified Customer
10
Honest, helpful and thorough.
I am so happy I was recommended to go to see Scott at 5 Star Auto Repair.
After a thorough computer analysis, the repairs needed would have to come from the dealership (2 yr old Toyota with transmission problems).
Scott recommended someone at Toyota who he felt would be able to help with what is likely a factory issue defect in my car.
Scott explained everything he and his team completed as well as what needed to happen.
I highly recommend 5 Star Auto Repair for their honesty and help.
Thank you!
Rebecca
BW
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BRUCE W.
Goleta, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customerVerified Customer
10
Great Comprehensive Service!
These guys are great! My 2016 Hyundai Elantra is north of 200K and these guys are keeping it sailing smoothly … Experience + Knowledge + Good Recommendations. 5 Stars for 5 Star!
MG
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MIKE G.
Goleta, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
10
Awesome service!
Awesome service and fantastic customer service
Verified Customer
Santa Barbara, CA
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
10
Oil and filter change and partial transmission oil exchange
I was pleased with the prompt service I received, and, especially happy that my car was returned to me very clean without any signs of oil or transmission fluid residue. The shop staff were friendly and accommodating, and I will return again.
AA
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ANMOLE A.
Goleta, CA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2023
verified customerVerified Customer
10
Excellent Review
Employee was diligent and extremely knowledgeable and well-informed. Price was better than other places that I checked and he (Scott) made everything easy to understand
NV
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NICK & MARTHA V.
Santa Barbara, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
10
Quick, informative, really nice folks!!
Scott is really helpful! He is always very informative and responsive. I feel I’m being treated honestly. Thank you!!!!
RW
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RYAN W.
Big Bear City, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2023
verified customerVerified Customer
10
Quick and honest service
Thermostat went out on a road trip. They had me up and running by the next morning.
SM
Sean M.
Berkeley, CA
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
10
Volvo
Scott was super patient and pro
Easy to communicate with
MI
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MICHAEL I.
Goleta, CA
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2023
verified customerVerified Customer
9
Great service and honest pricing
My second time working with these guys. I recommend due to their great service and honest pricing.
DR
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DAVID R.
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2023
verified customerVerified Customer
10
Brilliant Service
The workers know their jobs well. Above and beyond examination of cars to alert to potential problems. Fine value.
GO
GABRIEL O.
Santa Barbara, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2023
verified customerVerified Customer
10
In and out excellent service
I was so impressed with Scott’s attention to our needs. He communicated with excellence. He is our company’s new mechanic. Thanks Scott
DR
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DAVID R.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customerVerified Customer
10
Fine Work
Quick professional work performed at a fair price. What else matters?
JF
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JIM & WENDY F.
Santa Barbara, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
I can’t read what this section is asking for. Can’t access the entire sentence.
We have had excellent service from Five Star Auto Repair. They work on both of our cars. No complaints at all. Very friendly and personable.
DF
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DAVID F.
Goleta, CA
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2023
verified customerVerified Customer
10
All needed repairs were handled beautifully and the vehicle is performing well
All recommended repairs to get my work vehicle back to performing well were completed and the van is running better than ever , tune up , ignition system, valve cover gaskets , alignment and tires , great service at fair prices
Displaying Review 1 - 15 of 70 in total
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