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5 Star Auto Service LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(385 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are totally confident that 5 Star Auto Service LLC is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(541) 672-0249
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1320 NE Cedar St Roseburg, OR 97470-5141
Get Directions
5 Star Auto Service LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(385 Reviews)
Write a Review
Recent Reviews
LS
LOLA S.
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great!!
The people who work at 5 Star Auto are very pleasant, they make you feel welcome. I'm happy I found a place in Roseburg that can work on my Volvo. I would recommend them to anyone that wants good service on their autos. They
are very knowledgeable .
JC
JENNY C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Good work, friendly service
Easy friendly experience all round. A trustworthy shop.
Verified Customer
Lexus GS 400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent experience
Thanks for doing a great job
LR
LISA R.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent service!
It is rare to find an auto repair and service that you can trust and delivers old fashioned customer service and 5 star never fails. They always go above and beyond and keep you informed. Only place we go for all our car needs.
RF
RYAN F.
Roseburg, OR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service!
These guys are very knowledgeable and they didn't spend my money just because they can...very practical and reasonable!
SS
gravatar
STEVE S.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service
Always professional, on time, and great price.
MB
gravatar
MARTY B.
Winston, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
oil change
Always great friendly service.
RL
ROBERT L.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
A great mechanic is as important as a great doctor
Can’t say enough good things about Rich and his crew. To me having a great mechanic is as important as having a great doctor. Very professional and knowledgeable. I’m certainly a customer for life.
BP
BREANNA P.
Roseburg, OR
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service for years!
5 star auto has been great. They get us in quick and always explain everything to us. Trustworthy. Our whole family takes our cars there for years.
MH
MIKE H.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Awesome
Great place to get your car fixed
CT
CINDI T.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Very satisfied. Will definitely recommend!
They diagnosed my problem & had me scheduled quickly. At the last minute I remembered another issue & they took care of it as well.
JB
JAMIE B.
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
5 Star earns their name
Great service, great feedback, and quality work. I've had them work on two rigs. First Precision Auto Tune charged me $360 to say "we don't know. Try 5 Star. 5 Star immediately found the real problem.

Next, I got an $887 quote from one of our esteemed tire shops by Sherms. 5 Star fixed it for $570.

They are honest, straight forward, and show you their work.
DS
DAN S.
Winchester, OR
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Professional and courteous
People you can trust and know what there doing ! My auto is important to me and 5 Star make me feel lucky to have a great service as there's.
Verified Customer
Roseburg, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Friendly, fair, and efficient
Been my mechanic shop for years. Friendly, fair, and good at what they do. Find and fix things the first time.
JN
JACK N.
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Excellent service.
Better customer service, and alot cheaper than the Mercedes-Benz dealership. I will definitely be going back for future services.
Displaying Review 1 - 15 of 385 in total
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