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A&A Sales and Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(75 Reviews)
97
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

We are a family owned new Massey Ferguson tractor, hay, auto sales, service, parts, towing, and recovery business here in Statesville, NC. We are open 24/7 for our tow and recovery customers, and the shop is open 8-6 Monday through Friday and 8-12 Saturdays. We are here to help and look forward to helping you in the near future! We do We are a family owned new Massey Ferguson tractor, hay, auto sales, service, parts, towing, and recovery business here in Statesville, NC. We are open 24/7 for our tow and recovery customers, and the shop is open 8-6 Monday through Friday and 8-12 Saturdays. We are here to help and look forward to helping you in the near future! We do everything from oil changes to complete engine replacement, as well as alignments and just about anything else you can think of automotive and agriculture! ...more

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(704) 876-6700

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
618 Turnersburg Hwy Statesville, NC 28625

Affiliations

AAA - Approved Auto Repair
A&A Sales and Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(75 Reviews)

JS
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Judith S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
On the road again!
Aaron received our call from the interstate and said they could help us out. They would put the car up on a lift, look over the situation and if able to get the part they would hopefully get us back on the road today. They got the car in for an assessment in a timely manner, assessed the situation had the part ordered and put in so we were back on the road within a couple of hours and 600 miles still ahead of us. Very polite. Office administration thorough and efficient. Rechecked the car after the repair before letting us drive off!

DH
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Derrick H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
10
Knowledgeable and considerate.
Great team over at the shop. We were taking a family trip and our cars coolant started spraying everywhere leaving us on the side of the road. We got the vehicle towed to their shop and we stayed at a local hotel. We explained that we were moving our family and they got the car serviced and completed within three hours of showing up. Ran the diagnostics and gave us the real answer and no BS money grabbing plot. Wonderful to see coming from Washington DC. Highly recommend their group over here!
Jason A. from A&A Sales and Service responded on 03/10/2025 09:36 AM

We're glad to hear that your family trip didn't take a detour for too long! It sounds like you had quite the adventure before reaching us, but we're pleased to have been part of your journey—albeit in a less-than-glamorous way. Our team prides itself on providing honest service, with no hidden fees or unnecessary drama. We appreciate your recommendation and promise to keep doing what we do best: getting you back on the road without the theatrics. Safe travels on the rest of your family journey!


LA
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Louisa A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Awesome shop!
Fantastic group of people at A&A.
They quickly identified my car’s problem and got me on my way. Many many thanks!!
Jason A. from A&A Sales and Service responded on 02/19/2025 09:38 AM

It’s always a joy to hear from satisfied customers! We're glad our team could quickly diagnose your car's issue and get you back on the road, likely with a smile on your face and your wheels turning. If your car ever gets too chatty again, just send it our way! Your support means a lot to us.


BJ
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Britlynn J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
10
Great place!
Great, fast reliable service, great people, & a cute shop cat :)
Jason A. from A&A Sales and Service responded on 01/15/2025 09:37 AM

We're genuinely glad to hear that you enjoyed your experience! Fast and reliable service is what we aim for, and we’re happy that our team and our adorable shop cat could bring a smile to your day. If you’re ever in the mood for more cat antics or quality service, we're always here, ready to help!


RB
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Ryan B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Inspection needed
I came in out of town and even though they were experiencing technical difficulties with Raleigh they got me in and out as quickly as possible.
Jason A. from A&A Sales and Service responded on 01/07/2025 09:35 AM

We're glad to hear you had a smooth experience, even amidst our technical hiccups! It sounds like you were on a mission, and we're happy we could get you in and out with minimal fuss. We promise to keep the tech gremlins at bay for your next visit! Safe travels for future trips!


AJ
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Abhi J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
10
Super fast and reliable
Triple dropped my Car off and they were done with it in less than 30 minutes
Jason A. from A&A Sales and Service responded on 01/01/2025 09:35 AM

We appreciate you sharing your experience! It's great to hear that we managed to get your car back in tip-top shape quicker than you can say "vroom vroom." Our team aims for speed without sacrificing quality, and we're glad we hit the mark. If your car ever needs another pit stop, you know where to find us!


SB
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Shannon B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
10
Quick, kind and welcoming service
We were new in town and needed to have our plates replaced - the screw for the old one was stripped. A&A fix took about 15 min and I was on my way again. Everyone was kind and courteous- it's great to know we have folks to help us when we need it!
Jason A. from A&A Sales and Service responded on 10/21/2024 11:27 AM

We're glad to hear that you found us just in time for your plate replacement adventure! It's like a pit stop for your vehicle, and we're happy to have been part of your journey. We believe every new resident deserves a friendly welcome, especially when it involves getting back on the road. If you need any more help or just fancy a chat about cars, don't hesitate to swing by—we're always here!


AG
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Andrew G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
10
Great work!
Quick in and out 30 minutes fantastic. Love sprocket the shop cat!
Jason A. from A&A Sales and Service responded on 10/12/2024 09:38 AM

We’re delighted to hear that your visit was a speedy success! It seems like you made it in and out faster than a cat chasing a laser pointer. And yes, Sprocket has a talent for winning hearts, doesn’t he? We hope you come back soon for more speedy service and kitty charm.


TA
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Ted A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
10
Best service after sale.
I purchased my Massey Ferguson, 2606H at another dealership in Winston Salem. I needed warranty work done and did not get the service I needed there. A&A sales was referred to me by the Massey Ferguson rep. They did a great job, and we’re very good about keeping me up to date. I highly recommend A&A sales. Ask for Kelvin .
Jason A. from A&A Sales and Service responded on 10/01/2024 12:39 AM

It's fantastic to hear that your experience with A&A Sales and Service hit all the right notes! It's like finding out that your favorite song is still on the radio. We’re glad to have been able to step in and provide the service you needed for your Massey Ferguson, 2606H. Keeping you updated is all part of the A&A commitment—consider it our way of ensuring you know we're working hard to keep your machinery in top shape. Feel free to spread the word, and yes, Kelvin appreciates the shout-out! Happy farming!

Jason A. from A&A Sales and Service responded on 10/01/2024 12:40 AM

Thank you Ted!! 

Jason A. from A&A Sales and Service responded on 10/01/2024 12:40 AM

Thank you 


GH
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Greg H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
10
Great guys!
Had a roadside breakdown and got towed in, I was in a hurry and the Great team jumped on my problem right away and fixed it quickly and got me back on the road, friendly and economical and just an all-round good experience
Jason A. from A&A Sales and Service responded on 09/16/2024 09:34 AM

We really appreciate your feedback! It sounds like you had quite the adventure, and we're glad our team could turn your roadside dilemma into a smooth ride. It’s our mission to help you get back on the road quickly—like a pit crew for your vehicle! Friendly service and economical solutions are what we aim for. We hope the rest of your travels are smooth sailing—just let us know if your car decides to take another unscheduled break!


PZ
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Paul Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
10
Support during a vacation breakdown.
Our car broke down on side of the 77 on our way home to Canada. Towed to A and A.
Very knowledgeable, kind and supportive team at A&A!!
Highly recommended!!
Jason A. from A&A Sales and Service responded on 08/27/2024 09:35 AM

Hi Paul,We can only imagine the stress of breaking down on the side of the 77, especially on your way home to Canada. We're delighted to hear that our knowledgeable, kind, and supportive team could assist you during what must have been a frustrating situation. Thank you for the high recommendation, and safe travels to Canada!Warm regards,A&A Sales and Service


TR
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Tara R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2024
10
Great Experience
Everyone is so nice, understanding and transparent! Been here many times and have had a wonderful experience each time. +1 star for the cat.
Jason A. from A&A Sales and Service responded on 08/10/2024 09:36 AM

Thank you for the pawsitively delightful review! We're thrilled to hear that you've had a wonderful experience with us, and we appreciate your kind words about our transparency and team. We take pride in making sure every visit is a pleasant one, for both our human and feline friends. If you have any cat-approved recommendations for us, we're all ears! Looking forward to seeing you again soon.


MP
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Marey P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
10
Above and Beyond Professionalism
I was driving from Alabama to NJ. My car broke down on I-77 in North Carolina. AAA towed me to Massey Ferguson Auto Shop in Statesville. “Top Shelf” service from beginning to end.

I had to get a Hotel because they needed to order the part. They drove me to the hotel and after the part was delivered, they came and picked me up from the Hotel. Such wonderful people.
Jason A. from A&A Sales and Service responded on 08/05/2024 09:34 AM

Thank you for sharing your experience, Marey! It sounds like you had quite the adventure from Alabama to NJ, but we're thrilled to hear that you received "top shelf" service at our auto shop in Statesville. Our team always strives to go above and beyond for our customers, and we're pleased to hear that you were well taken care of throughout the entire process. Safe travels on the remainder of your journey, and if you ever find yourself in need of automotive assistance again, you know where to find us!


MK
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Marissa K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
9
They were great!
Took us in to fix a tire on a walk in, we met Massey the shop dog on her first day in the shop and Socket the shop cat. We were in and out before we knew it. Friendly and reasonable
Jason A. from A&A Sales and Service responded on 07/23/2024 09:35 AM

We're thrilled to hear that you had such a paws-itively great experience with us! Massey and Socket are always eager to greet our customers, and we're glad they made your visit even more memorable. Thank you for the kind words, and we look forward to seeing you again soon!


BT
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B T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2024
10
Picking up a bucket for my tractor
Was very happy with my service and how they treated me
Jason A. from A&A Sales and Service responded on 07/17/2024 09:35 AM

We're thrilled to hear that you enjoyed your experience with us! Providing exceptional service is our top priority, so it's great to know that our team took good care of you. We appreciate your support and look forward to welcoming you back in the future.

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