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Bedford Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(37 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
90
Net Promoter Score ®

Business Details

About

Located in Bedford, OH, our team of dedicated professionals bring a wealth of experience and expertise to every repair, ensuring your car or your fleet of vehicles are in safe hands. With a commitment to precision and a passion for solving challenging repair problems, our skilled technicians go above and beyond to provide top-notch Located in Bedford, OH, our team of dedicated professionals bring a wealth of experience and expertise to every repair, ensuring your car or your fleet of vehicles are in safe hands. With a commitment to precision and a passion for solving challenging repair problems, our skilled technicians go above and beyond to provide top-notch service. Contact us today to discover what makes us Bedford's most-trusted auto and SUV repair shop. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(440) 252-5560

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
611 Broadway Avenue Bedford, OH 44146
Bedford Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(37 Reviews)

DB
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Donnice B.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
10
Great job!
Took my car in mechanic diagnosed the problem let me know promptly gave me cost and asked if it was OK to proceed I gave the ok called me when job was done and showed me what was done. Excellent work, can feel the difference in motor operations..Great price, I'm satisfied. If I have any other issues I know where to go.

AM
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ALICIA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
9
The service was great and Moe was very informative and kept me updated every step of the way.. very satisfied
Very satisfied

JS
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JESSE S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
My vehicle developed a coolant leak, steam or smoke came from under my hood. I left it at Bedford Auto Repair. I called them and explained the problem. They took care of it in 3 hours.
My vehicle developed a coolant leak. I took it to Bedford Auto Repair. I called and explained the problem. They repaired it in 3 hours. I'm very well pleased. My vehicle is 20 years old and still runs!!
The Team a. from Bedford Auto Repair responded on 01/02/2025 09:34 AM

It's fantastic to hear that we were able to tackle that coolant leak with such speed! It sounds like your trusty 20-year-old vehicle still has plenty of life left—perhaps it's just being dramatic, like a classic movie star. We appreciate you choosing us for the repair, and we’re glad to know you’re pleased with the service. If that vehicle has any more surprises up its sleeve, you know where to find us!


TM
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TALANDRA M.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Superb job, honest and reliable
With both my foreign trucks plus my daughter car they always do an excel and job , have saved me so much money over the years . I used to go to the dealership but I found them and I stayed 8 years , they never miss
The Team a. from Bedford Auto Repair responded on 12/12/2024 09:37 AM

We're glad to hear that your foreign trucks and your daughter's car are in good hands with us! Saving money while keeping your vehicles in tip-top shape is like finding a hidden treasure in your glove compartment. After eight years, it's safe to say we must be doing something right! We appreciate your trust and loyalty over the years. Here's to many more successful repairs and more adventures on the road ahead!


MS
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MADELINE S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Everyone was kind and friendly. You are treated as a personable person
Everyone was kind and friendly. Mo went beyond his call of duty and the price was fine.
The Team a. from Bedford Auto Repair responded on 12/10/2024 09:34 AM

We really appreciate your feedback! It's great to hear that our team made a positive impression and that Mo went the extra mile for you. We believe kindness and expertise should be standard in auto repair, not just optional features. If you ever need us again, we'll be here, ready to help (just without the superhero capes—those are a bit hard to manage in the shop). Safe driving!


MS
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MARK LAMAR S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Auto Repair
The people at Bedford auto are very professional diagnosed the issue with my vehicle and repaired it in a sufficient amount of time my car runs great sounds good and I would recommend Bedford auto to anyone who needs work I have recommended people to this auto repair shop and even they were very satisfied thank you very much Bedford auto I appreciate your service
The Team a. from Bedford Auto Repair responded on 12/09/2024 09:35 AM

We're glad to hear your car is running great and sounding good! It’s always our goal to keep vehicles purring like satisfied kittens. We appreciate your recommendations—it's like getting a gold star from our favorite teacher. We're committed to providing top-notch service, and it's reassuring to know your friends have been happy too. If your car ever needs another check-up or a tune-up, you know where to find us!


DG
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DAWN G.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Blower motor repair and installation
Excellent customer service, parts ordered and installed within 24 hours.
The Team a. from Bedford Auto Repair responded on 11/30/2024 09:33 AM

We're glad to hear that you experienced excellent customer service! Ordering and installing parts within 24 hours is our way of juggling efficiency and quality without dropping any tools. Your satisfaction is what drives us, and we appreciate you sharing your experience. Here's to keeping your vehicle running smoothly!


JS
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JESSE S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Excellent Service.
I use to be a Technician. I know a good Technicians work. I Trust them.I don't have to worry about being mislead. As far as I'm concerned, this will be my place to have my vehicle repaired!
The Team a. from Bedford Auto Repair responded on 11/16/2024 09:36 AM

We appreciate your confidence in our team! It sounds like you have a keen eye for good workmanship, and it’s great to hear that you trust us to take care of your vehicle. We'll keep our wrenches busy ensuring that your high standards are met. You won’t have to worry about us trying to pull a fast one – we’re all about putting in honest work (and maybe a dash of humor) while keeping your vehicle in top shape. Looking forward to making your repairs as frictionless as a well-oiled machine!


DS
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DIANE S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
5
Excellent customer service, and service repair, excellent mechanics
Excellent service.
The Team a. from Bedford Auto Repair responded on 11/07/2024 09:35 AM

We're glad to hear you had an excellent experience with us! Our team works hard to keep our customers rolling smoothly, and it’s always nice to know when we hit the mark. If you need anything else, just give us a shout!


Verified Customer
Brecksville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Great service
The owner Mo is a very nice guy. Very polite they have fair prices. They get you in and out. My one and only gripe the mechanics do not put anything down before they get into your vehicle.other than that great place.
The Team a. from Bedford Auto Repair responded on 10/28/2024 09:35 AM

We appreciate your feedback! It's fantastic to hear that you found our prices fair and that you were pleased with the efficiency of our service. We aim to be in and out faster than a pit stop! Your observation about the mechanics is duly noted—we'll make sure to remind the team about treating every car like a fine piece of furniture. Your input helps us paint a clearer picture of how we can improve. Thanks for taking the time to share your experience!


TM
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TALANDRA M.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Trusted staff
Very honest and hardworking staff .
Being a female we often get took advantage of .took BMW x6 to them many times and they always did what needed to be done to get me back mobile and safe . They alway get the best price for me and always have beat the surrounding area prices and Ofcourse the dealership prices
The Team a. from Bedford Auto Repair responded on 09/30/2024 09:35 AM

We're delighted to hear your experience with our team has been a positive one. It's great to know that our hardworking staff have made navigating car repairs a bit smoother for you. We take pride in being honest and transparent—kind of like a mechanic who actually takes their sunglasses off when they look at your engine. We aim to provide quality work without the surprises that can come with dealership prices. If your BMW X6 could talk, we’re pretty sure it would be singing our praises too! Enjoy the road ahead, and remember, we're always here when you need a helping hand (or tool).


JB
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JANET E B.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Change oil
Always fast and courteous service. I have been using them for the past 2 years
The Team a. from Bedford Auto Repair responded on 09/26/2024 09:36 AM

We really appreciate your loyalty and are glad to hear that you've enjoyed our fast and courteous service. It’s our mission to keep you moving without too many stops, much like a well-timed pit stop in a race! Here’s to many more smooth trips ahead.


AC
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ANDREW C.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
verified customerVerified Customer
10
Came back and will keep coming back
Having brought my car twice to Bedford Auto Repair, I'll never go anywhere else for any kind of service if I can help it. It had a weird rumbling in my steering, and my car received time and attention to diagnose and fix the problem unlike anything I've received before. If you want to feel treated like a human being, if you want someone to care about how you feel driving away from their business, this is the place you go. There's not contest.
The Team a. from Bedford Auto Repair responded on 09/06/2024 09:35 AM

We're glad to hear that your experience with us has made Bedford Auto Repair your go-to spot! It's always a pleasure to tackle those weird car noises, and we're happy our team could get to the root of the rumbling issue. Providing care and attention to our customers is our top priority, because who wants a car that feels like it's auditioning for a minor horror movie? We appreciate your loyalty and look forward to keeping you safely on the road.


DS
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DONALD S.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Exemplary Service
Moe really goes above and beyond, one of the most straight forward and honest Automotive Tech I came across in a long time, truly takes care of his customers.
The Team a. from Bedford Auto Repair responded on 09/01/2024 09:34 AM

We're glad to hear that Moe made such a positive impression! It's always great to have someone on the team who not only knows their stuff but also puts honesty at the forefront. We aim to take care of our customers like they're part of the family—without the awkward holiday dinners, of course. If there's anything else we can assist you with, just give us a shout!


TT
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TAMMY FELICIA T.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
The Best Service
Have been going to them about 6yrs for car service from oil change to brakes. They are professional at what they do i trust them with my car.
The Team a. from Bedford Auto Repair responded on 08/20/2024 09:34 AM

We're delighted to have been your go-to choice for auto service over the past 6 years, handling everything from oil changes to brakes. It's great to hear that you trust us with your car, and we take pride in delivering professional and reliable service. We appreciate your loyalty, and we look forward to continuing to provide top-notch service for your vehicle in the future.


Displaying Review 1 - 15 of 37 in total
Service Coupons and Posts
Thanks a ton for your 5-star review! We're thrilled to hear you're "very satisfied" with our service! ?✨ Our goal is to keep you and your ride happy! If your car could talk, we bet it would say "thank you!" #BedfordAutoRepair #HappyCustomers
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?? Thanks for trusting us with your 20-year-old sweet ride! We're thrilled to hear the coolant leak got the VIP treatment and was fixed in no time. Here’s to many more miles of happy driving! ? #BedfordAutoRepair #CoolantHeroes
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We're thrilled to hear that our team made your experience at Bedford Auto Repair a joy! ? Big shoutout to Mo for going the extra mile—he deserves a medal (or maybe just a coffee)! ☕️ Thanks for trusting us with your ride! #AutoCare #BedfordAutoRepair
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We're revved up to hear about your great experience! ?? Our team loves putting the "auto" in "auto-matic satisfaction!" Thanks for spreading the word—here’s to many smooth rides ahead! ?✨ #BedfordAuto #RideWithConfidence
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We're thrilled to hear you experienced our turbocharged service! ?? Ordering and installing parts within 24 hours is just part of our mission to keep you on the road. Thanks for the love! ❤️ #BedfordAutoRepair #CustomerLove
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Thank you for the trust! ?️ We're thrilled our expertise shines through for a fellow tech! No misleading here—just reliable repair and peace of mind. ?? We can’t wait to keep your wheels turning! #TrustedService #BedfordAutoRepair
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Thank you for the kind words! At Bedford Auto Repair, we aim for excellent service that’s more than just a smooth ride! ?✨ Your satisfaction keeps our engines running! #AutoCare #CustomerFirst
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We're thrilled to hear that our honest and hardworking team made your BMW X6 experience great! ?? Keeping you safe and mobile is our top priority. We promise to always bring you the best prices—no tricks, just treats! ?✨ #BedfordAutoRepair #CustomerFirst
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We're thrilled to hear you've been with us for the past 2 years! ?? Fast and courteous service is our motto—just like a well-timed pit stop! Thanks for choosing Bedford Auto Repair! #CustomerAppreciation #FastAndFriendly
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Thank you for the fantastic review! ?? Moe believes honesty is the best policy—right after checking your oil, of course! We're thrilled he made your visit exceptional. Your trust means the world to us! ? #BedfordAutoRepair #CustomerCare
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We’re thrilled to have a loyal customer for 6 years! ?✨ Thanks for trusting us with your ride, from oil changes to brakes. We promise to keep your wheels turning smoothly! ? #BedfordAutoRepair #TrustyMechanics
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? Thanks for the awesome review! We love keeping cars running smoothly—just like magic!✨ Mo is always ready to explain the 'under-the-hood' mysteries. ?? We're thrilled to hear your mom's car is back in action! #BedfordAutoRepair #CarWhisperers
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We're thrilled to hear that we kept you and your wife's wheels spinning smoothly! ?? Quick, affordable service is our jam! Thanks for trusting us with your ride! ⏰✨ #BedfordAutoRepair #WheelieGoodService
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We're thrilled to hear our team could help keep your trusty ride running smoothly! ?? Quality service without breaking the bank is what we're all about. Your support means the world to us! Can’t wait to see you again! ? #BedfordAutoRepair #CustomerLove
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? We're over the moon that you enjoyed your experience with us, Andrew! Our team is thrilled to have been able to help you, and we're looking forward to seeing you again in the future ?? #BedfordAutoRepair #HappyCustomers
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Thank you for the 5-star review, Thomas! We're thrilled to hear about your positive experience! ?? We truly appreciate your support and hope to see you again soon! #CustomerAppreciation #AutoRepair
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? Thank you for the kind words! We're thrilled to hear you had a great experience as a walk-in. Our team takes pride in providing quick and professional service. ? We appreciate your recommendation! #HappyCustomers #AutoRepair
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Thanks for the stellar review, Thomas! ? We're thrilled to hear about your experience with us. It's our mission to keep those wheels spinning smoothly! ?? #CustomerAppreciation #FiveStarService
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Thanks for being a long-time member of our auto family! We're committed to providing top-notch service—loyal customers like you make it all worthwhile! ??️ #CustomerAppreciation #AutoFamily
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Thanks for the ⭐⭐⭐⭐⭐ review, Malcom! We're thrilled to hear you're happy with our service. We'll keep up the good work, so you can keep cruising hassle-free! ? #BedfordAutoRepair #HappyCustomers
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Thanks for the 5-star review, Jordan! We're thrilled that you had a great experience at Bedford Auto Repair. ? Our team is always here to keep your wheels in top-notch shape. #CustomerAppreciation #AutoRepair
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We're thrilled to have your trust, Ricky! ?? Our team will always go the extra mile to keep your SUV running smoothly. Thank you for choosing Bedford Auto Repair! #CustomerAppreciation #AutoCare
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