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Both times, it was awesome (and highly recommend) working with Jackson Clemmons and the front desk. They keep you posted with updates regularly. I am also grateful for the guidance provided by Jackson Clemmons on how to go about the repairs and work with the insurance since it was the first time dealing with such situations for me both times. The quality of repair is excellent since they use only Suburu certified parts. The shop also has a tie up with Enterprise car rental across the street, which makes it convenient to setup a car rental on dropping off the car. They work best with Progressive insurance as of 2024, not sure of other insurances. Please call and check. If you are a Subaru owner, you can blindly rely on them for your repairs end to end. The only problem I have faced is the lack of appointments for estimates and repairs, but I see that as an issue with many body shops.