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Ace Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(951 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Since 2006, ACE AUTOMOTIVE SERVICE has provided motorists in the Kokomo, IN 46901 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Since 2006, ACE AUTOMOTIVE SERVICE has provided motorists in the Kokomo, IN 46901 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Repair Shop, Auto Maintenance, Tire Sales and Repair
Contact
(765) 454-0689

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
201 W Morgan St Kokomo, IN 46901
Ace Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(951 Reviews)

GS
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Greg S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Another great experience!!
Top notch service that excells in honesty and integrity.

KM
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Ken M.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fast, thorough, good value
I've written several reviews for Ace Automotive. The respect they have for my time, the quality of the work and the reasonable price all combine to make this review as boringly excellent as the others. Great job!

JC
Jeremy C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2025
verified customerVerified Customer
9
My experience
I called them they gave me a quote and stayed right around half the price as a different shop and they had it done quickly It was my wife car but I told her Ace is our new shop from here on
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:19 AM

Thank you Jeremy!

Brian Mast
Owner
765-454-0689

BS
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Bruce S.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Leaking power steering fluid. 2002 GMC Serria Denali with 4 Quadrasteer
I was really expecting to spend around $1,000 to get this fixed. I have heard of big problems with the 4 wheel steer, expensive repairs by design. Ernie found a pinhole in the flexible line. Less than $300 to fix it. It was done in the same day!!! I am a very happy customer. This is a top notch shop. It would be hard to find a better crew anywhere.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:35 AM

Thank you Bruce!

Brian Mast
Owner
765-454-0689

BH
Brian H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Perfect experience.
Needed struts for Dodge Journey. They did a great job at a fair price and did exactly what they said they were going to do. No surprises. Highly recommend.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:34 AM

Thank you Brian!

Brian Mast
Owner
765-454-0689

HH
Herschel H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Had good experiences
Bryan and his crew are honest and do their best to fix your problem and if they make a mistake they will own up to it!
This it the type of service I Like.
Herschel
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:33 AM

Thank you Herschel!

Brian Mast
Owner
765-454-0689

LW
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Larry W.
Peru, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Wheel bearing and oil sending unit
If you want it done right, go to ACE Automotive. This garage and mechanics have kept my 2000 Chevy Suburban running for 25 years. They do great work at a reasonable price.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:32 AM

Thank you Larry!

Brian Mast
Owner
765-454-0689

LS
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Linda S.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Wheel bearing
My front wheel bearing was replaced and there was a noise coming from underneath my car. I called Brian and he advised me to bring my car back and they would check it out. The problem was fixed and the noise is gone. He also advised me another part would eventually need to be replaced. Brian is always honest and let's me know of any issues. As always I received great service.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:31 AM

Thank you Linda!

Brian Mast
Owner
765-454-0689

KH
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Keith H.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
done right, done fast, oil change tire rotation
good job as always
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:29 AM

Thank you Keith!

Brian Mast
Owner
765-454-0689

RC
Rick C.
Greentown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
2017 Jeep Rubicon
I've been using ACE Autmotive for several years. Great mechanics who know what they are doing!! Once diagnosed, they always call and explain the problem. Great people!! Brian (the owne) is great to work with!! Big thanks to you and your team!
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:28 AM

Thank you Rick!

Brian Mast
Owner
765-454-0689

JM
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Joseph M.
Greentown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
I had a exhaust manifold replaced on a 2019 ram
Ace automotive replaced the exhaust manifold on the driver side of my ram. About a month and a half ago they had previously replaced the manifold on the passenger side. Both times they did an excellent job stayed in contact with me. Let me know how things are going. I highly recommend them.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:27 AM

Thank you Joe!

Brian Mast
Owner
765-454-0689

MM
Mark M.
Russiaville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
100,000 Mile Service
Sparkplug change and transfer case fluid change were performed. Work was completed on time as promised. The cost was reasonable and less than anticipated.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:26 AM

Thank you Mark!

Brian Mast
Owner
765-454-0689

BC
Brenda C.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
I had a problem with the heat on the passenger side.
While fixing the heat in my car, a major oil leak was discovered. Ace went above and beyond to get me back on the road. Thank goodness there was a cancelation & you were able to get my car in the next day which was a Friday. Ordered parts and had it back to me by Monday. Thank you Ace, Eric, Chuck & Ernie for all your help, it is greatly appreciated!!
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:24 AM

Thank you Brenda!

Brian Mast
Owner
765-454-0689

CM
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Caleb M.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service
Great service. Good communication on repairs needed and fair pricing.

DP
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Don P.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Ace service
Extremely satisfied with their service. They get it right first time. Been using them for years.
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