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Active Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(198 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Active Auto Repair has been proudly serving Panorama City and the surrounding areas for over 15 years, our technician is ASE certified and has 30+ years of work experience. We've come to be known as the auto repair and service place that you can trust. That's because we care about our customers and we show it with our excellent customer Active Auto Repair has been proudly serving Panorama City and the surrounding areas for over 15 years, our technician is ASE certified and has 30+ years of work experience. We've come to be known as the auto repair and service place that you can trust. That's because we care about our customers and we show it with our excellent customer service. We treat our customers the way we want to be treated – with kindness, respect, and courtesy. We also give you information about your car in language you can understand and appreciate. We know you're not an expert and not schooled in the technical aspects of auto repair, so we make it a practice to put things in terms that are easily understood by everyone. Additionally we offer FREE drop-off service within 5 miles. ...more

Categories
Auto Maintenance, Auto Repair, Domestic Auto Repair
Contact
(818) 780-9964

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
13625 Roscoe Blvd Unit B Panorama City, CA 91402
Active Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(198 Reviews)

JW
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Joseph W.
Sun Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
Friendly people, fast service.
Appointment are easy to make. The service is quick. Their prices are reasonable.

Verified Customer
Sun Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Mechanic
Happy with the work did on my truck.

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2024
verified customerVerified Customer
10
Professional, friendly, punctual
Long overdue review but I have been going to Active Auto Repair for almost 2 years now and they have been the best!

VS
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Vicken S.
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
10
Excellent service
Active auto repair has been fixing my cars for over 10 years, Their honest loyal.

TS
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Thomas S.
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2024
verified customerVerified Customer
10
Quality service
Friendly and knowledgeable service, done quickly and professionally at a fair price

DB
Danika B.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
10
Always good service!
No one ever wants to deal with car issues but Active Auto has always made dealing with my car issues easier. They are friendly and do good work!

RC
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Robert C.
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2024
verified customerVerified Customer
10
Eddie did a great job getting my car back on the road quickly and satisfactory and Heidi was very helpful getting the vehicle to me fast.They are great I would recommend them to all of my friends and family
Work was done Quickly and efficiently I was in out of there in less than three hours. Eddie and Heidi are the best.

CP
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Claudia P.
Northridge, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2024
verified customerVerified Customer
10
Excellent service
As always, very accommodating. Friendly & knowledgeable staff. Highly recommended!!

KB
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Kailik B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Always great work.
When you get a great mechanic that you can trust then you always stay with them just like a dentist.

JB
Jennifer B.
North Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2024
verified customerVerified Customer
10
Oil Change
I was referred to Active Auto by a friend. I was tired of going to the dealerships and being charged outrageous prices. I’ve been coming here now for a couple years and service is a 10! Oil changes are super quick less than 30 mins.

Verified Customer
Panorama City, CA
1997 GMC Pickup C1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2024
verified customerVerified Customer
10
Great experience
Took my truck for check engine I was told exactly what was needed my truck was fixed the same day!!! Great customer service friendly!!

JA
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Jacqueline A.
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Excellent Service!
I appreciate their attention to detail and constant communication. They always come to my rescue when it comes to my car needs. I highly recommend them!

DM
Danny M.
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Oil changed
Fast service
Heidi R. from Active Auto Repair responded on 05/21/2024 09:33 AM

Thank you for your review, Danny!


TH
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Ted H.
North Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2024
verified customerVerified Customer
10
Service was excellent and I'll be back for my other two work trucks
Will be using Active Auto Repair for my two work trucks as their attitude and service was excellent on my Toyota Yaris. Honest and reliable. Thanks Hydee.
Heidi R. from Active Auto Repair responded on 05/21/2024 09:32 AM

Hey Howard, you're so welcome! We're all about treating others the way we want to be treated as customers, and we can't wait to keep your vehicles in tip-top shape.


MB
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Maxine B.
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Major Repairs, Done Right!
Soooo... I've been a customer at Active Auto for the past 20 years. I wouldn't take my automobiles anywhere else. And recently, I had a major repair that needed to be done on my elderly Chevy trailblazer...
Near control arm failure.
Super scary.
Heidi got me scheduled right away, and Eddie took care of the BIG repair in approximately a day and a half.
The price was fair, the service excellent, and my old girl is back on the road -feeling young again!
I will never take my cars anywhere else.
Heidi R. from Active Auto Repair responded on 05/21/2024 09:30 AM

Thanks for choosing us to take care of your Trailblazer! We're really grateful for your trust and excited to keep your "old girl" running smoothly.

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