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Advanced Transmission Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(189 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Advanced Transmission, Inc. welcomes you to our automatic transmission repair shop website. Each transmission technician at our repair shop in Spanish Fort is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your automatic transmission repair in Baldwin County. Advanced Transmission, Inc. welcomes you to our automatic transmission repair shop website. Each transmission technician at our repair shop in Spanish Fort is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your automatic transmission repair in Baldwin County.

Categories
Transmission Repair
Contact
(251) 626-6061

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
10670 Us Highway 31 Spanish Fort, AL 36527
Advanced Transmission Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(189 Reviews)

NW
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Nick W.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
2017 Chevy
Professional, spent time explaining what other places failed to mention about the issue with the transmission and not just a torque converter. They didn’t just put a bandaid on it they ensured the whole system was repaired properly.
Crystal from Advanced Transmission Inc responded on 02/17/2025 07:58 AM

Thank you for your kind words! We pride ourselves on providing thorough, professional service and ensuring our customers fully understand their transmission issues. It’s great to hear that we could give you the complete repair your vehicle needed, rather than just a temporary fix.  Your trust means a lot to us, and we’re always here if you need anything in the future. 


JN
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Joseph N.
Stapleton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
9
Quality Operation
I took my F150 in last year and was told it was failing. Jonathan said I could continue to drive it and it would let me know when it was time. I got another year out of it and they replaced it with a remanufactured Jasper. Price was as quoted and it was ready when promised. Drives and shifts great. Thanks.
Crystal from Advanced Transmission Inc responded on 01/23/2025 07:36 AM

Thank you for taking the time to share your experience! We're glad Jonathan's advice gave you an extra year with your truck before the replacement. It's great to hear that the remanufactured Jasper transmission is driving and shifting smoothly for you.  We appreciate your trust in us and are happy we could deliver on our promise of quality service, accurate pricing, and timely completion. If you ever need anything, don’t hesitate to reach out.


EG
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Evie G.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Friendly Service
Jonathan helped me with a check engine light and tire pressure light after he fixed my dad’s transmission. He did this without a second thought and was super friendly!
Crystal from Advanced Transmission Inc responded on 01/03/2025 11:05 AM

You are so welcome.  So glad Jonathan could help.   Thank you so much for giving us a shout out.  We are always here to help.   


JL
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Jason L.
Fairhope, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
10
J Little
I originally had a lower review and Johnathan along with his team and rectified the situation. I’ve dealt with them along time and once again I am extremely satisfied.

Verified Customer
Fairhope, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Excellent Service
Johnathan and his team did an excellent job as always. We had a communication issue and they resolved it with flying colors.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/21/2024
5
Didn’t preform service they were supposed to
Did not preform service that was requested. Very frustrating because I left it for 2 days
Crystal from Advanced Transmission Inc responded on 12/30/2024 07:01 AM

Mr. Little we apologize for the inconvenience.  While we did perform the transmission service you requested, your front and rear differential services were missed on the write up on your ticket.    We did, however, offer to perform the differential services free of charge as compensation for the misunderstanding.   If you would like to discuss this further, please give Jonathan a call at the shop.  Thank you 


LJ
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Loni J.
Spanish Fort, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Always great service
Although they ended up not having to work on my transmission they were great in taking my truck next door to the mechanic to fix my crankshaft sensor. Fortunately, this fixed the issue. So happy to save that money!
Crystal from Advanced Transmission Inc responded on 12/03/2024 07:33 AM

Mrs. Jarman,  We are so glad you did not have anything wrong with your transmission and we were able to do the service and get you referred to Ken to get the sensor fixed.    We truly appreciate your loyalty and business over the years.    Thank you for taking time to give us a review.  


AM
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Alma M.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2024
verified customerVerified Customer
10
Transmission replacement
When transmission went out my ford escape, a very thorough diagnosis was performed in just a few days. I was given all the options, including price of new transmission. New transmission was ordered & installed. Excellent customer service! Professional staff! Great warranty! I have lots of trust they will stand behind their work
Crystal from Advanced Transmission Inc responded on 11/18/2024 07:21 AM

Thank you for sharing your experience Mrs. Murphy! We’re so glad to hear that you were pleased with our thorough diagnosis, clear communication about your options, and the installation of your transmission. Providing excellent customer service and a warranty you can trust are priorities for us, and it’s wonderful to know we met your expectations. We truly appreciate your trust in our team and are here to support you if you ever need anything in the future.


AH
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Alton H.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Great repair shop.
Great repair shop.
Crystal from Advanced Transmission Inc responded on 11/04/2024 06:09 AM

Thank you so much Mr. Hester.   We certainly appreciate your business and confidence in Advanced Transmission.  


AK
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Alayna K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Excellent as always.
Another great experience. The owner is honest, straightforward and a pleasure to deal with. We have taken both our vehicles to Advanced Transmission and will continue to do so should the need arise.
Crystal from Advanced Transmission Inc responded on 10/31/2024 06:19 AM

Thank you for your wonderful feedback! We’re thrilled to hear that you had another positive experience with us. Honesty and straightforward communication are at the heart of our service, and it’s great to know that this has earned your continued trust. We're grateful to be your choice for both of your vehicles, and we look forward to assisting you whenever the need arises. If there’s anything else we can do, just let us know!


TA
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Tish A.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Excellent service with great communication.
When you need a new transmission, it's not a great day. Jonathan communicated with me often about the status of my vehicle and when it would get worked on. Replacing a transmission takes a long time so be ready to wait. Highly recommend this company and thanks to the guys at Wilson's in Spanish Fort for the recommendation!
Crystal from Advanced Transmission Inc responded on 10/25/2024 07:47 AM

Thank you for your thoughtful review! We understand that needing a transmission isn’t ideal, and we’re glad our communication made the process smoother for you. We always strive to keep our customers informed every step of the way, especially during longer repairs like transmission replacements. We appreciate the recommendation from Wilson's in Spanish Fort and are honored to have earned your trust. If you need anything else, please don’t hesitate to reach out.


BB
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Ben B.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2024
verified customerVerified Customer
10
I have a 2011 GMC 2500 diesel. Advance keeps it working well with no problems.
excellent service with honest work.
Crystal from Advanced Transmission Inc responded on 10/14/2024 10:31 AM

Thank you.  It was certainly our pleasure.   We appreciate your kind words.  Thank you for your business.  


MB
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Michele B.
Foley, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
Tahoe
They are very good company and I think customers need to go to them for service.
Crystal from Advanced Transmission Inc responded on 10/14/2024 10:28 AM

Thank you so much.  We certainly appreciate you taking time to review us and give us 5 stars.


Verified Customer
Scarsdale, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/13/2024
verified customerVerified Customer
4
Transmission issue
While the service people were nice to work with. I found them to be almost double the price of other local shops. So in the end we went a different direction for the repairs.
Crystal from Advanced Transmission Inc responded on 10/04/2024 07:42 AM

Thank you for sharing your feedback. We always aim to provide honest and transparent assessments for our customers. In your case, the repairs required were extensive and would have exceeded the vehicle's value, so we did not recommend moving forward with them. We believe it’s important to advise our customers when repairs may not be a worthwhile investment. I understand there are always “cheaper” options. However, we will not sacrifice quality and safe repairs for the price. If you have any questions, please feel free to contact us.

 


FW
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Fred W.
Fairhope, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
The took care of a warranty no questions asked . they were great and it is working good again
Excellent to work with
Crystal from Advanced Transmission Inc responded on 08/28/2024 09:44 AM

Thank you so much Mr. Watkins.  It was certainly our pleasure working with you again.  Glad your truck is working good.   


DH
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Dennis H.
Fairhope, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
Excellent
Service was great and exceptional experience
Crystal from Advanced Transmission Inc responded on 08/19/2024 09:08 AM

Thank you so much for your business and for taking time to give us not one but two reviews.  You are Awesome.  It was certainly our pleasure.   


Displaying Review 1 - 15 of 189 in total
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