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SureCritic / Auto Repair / Advant Automotive
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Advant Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(367 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We specialize in complete automotive repair and service for both foreign and domestic vehicles. We specialize in complete automotive repair and service for both foreign and domestic vehicles.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(585) 254-2450
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
451 W Ridge Road Rochester, NY 14615
Get Directions
Advant Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(367 Reviews)
Write a Review
Recent Reviews
CV
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CLAIRE V.
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Professional and Thorough
Made suggestions to avoid wear and tear to my car. Pointed out what would need repairs and which I should prioritize. Very up front.
ST
SCOTT T.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Very easy to work with and super efficient!
I have taken several cars here for repairs and you can trust the team here ! They do very good work quickly and efficiently
HH
HENRIETTA H.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Second Time Around
Second time we have used this shop for the older model Toyota Corolla everything is professional and staff is courteous I’m two out of two for a great customer service experience
Manager from Advant Automotive responded on 04/29/2025 02:13 PM

Thank you Henrietta! If you are two  for two for great service, then three times will really be a charm! Thank you for the very nice comments and review. We really appreciate it. Have a great day and I hope you enjoy the nice weather!

Laurie
Owner-Advant Automotive

GV
GG V.
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent Service
It’s always a pleasure having my vehicle serviced by such a wonderful company, the customer service team is exceptional and always friendly. And not to mention very reliable and fair prices. Sometimes being a woman I feel that mechanics try to take advantage but never with Advent Auto they tell you what’s going on and very upfront with you.
Manager from Advant Automotive responded on 04/25/2025 12:33 PM

GG! Thank you for the very nice review and compliments! We love seeing you and thank you for leaving money for the guys for lunch. I picked up Cocina Latina and they loved it! It was a very nice treat and I also sent food to our Avis St. employess. Thank you for choosing Advant Automotive! We appreciate your business and patronage! 

FL
Fred L.
New York
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Fred said they have never done anything wrong, they are straightforward and respectful.
Recommended
LS
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LORI S.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent routine maintenance
Friendly, fast and efficient! This was my first visit. All of the staff was friendly. I needed to wait for the work and it was done quickly. Already recommending to friends. Thank you!
Verified Customer
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick and effective service
Had my car inspected with them. Needed new tires, and they had the whole matter hammered out in just a couple hours, all at a reasonable price.
Verified Customer
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Thanks
Mark and Chris are amazing!
MC
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Mr./Ms. C.
Nissan NV200 Compact Cargo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great experience
It was a tough situation but they did a great job straightening out the situation for me !
JH
James H.
New York
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
James said they are very friendly, courteous, prompt, and they are reasonably priced. They're a good business and he feels comfortable with them.
Recommended
VD
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VINCE D.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Inspection
As always I had a great experience at Advent. Always treated with respect and I was out of there much quicker than expected. I appreciate the honesty and not having to be talked into having work done that doesn't need to be done as most places will do. It's why I have remained a loyal customer for about 15 years.
Manager from Advant Automotive responded on 04/13/2025 06:45 AM

Thank you, Vince! That was a really nice review! I appreciate you captured we do not upsell and we are honest. I appreciate you recognizing this and hope all our customers feel this way. Thank you so much for taking the time to review us, a great review and for choosing Advant Automotive!
Have a great day!
Laurie and Chris

LG
LOLETHA G.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent experience
I luv the fact that they always work with u to get the problems fixed
Manager from Advant Automotive responded on 04/07/2025 04:19 PM

Thank you, Loletha for the very nice review!  I love to hear reviews like this! We do try our best to work with our customers. Thank you and thank you for choosing Advant Automotive!
Laurie
Co-owner 

RR
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ROBERT R.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Quality Service
Very nice, professional and competent staff. I like the quality of work done on my car at a fair and decent cost.
Manager from Advant Automotive responded on 04/13/2025 06:49 AM

Robert, thank you so much for the great review and comments! Also, thank you for letting us service your vehicle and for choosing Advant Automotive!
Have a wonderful day!
Laurie and Chris 

MG
Mike G.
New York
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Mike said their people are really nice when he's there and they get his service done quickly.
Recommended
Manager from Advant Automotive responded on 04/13/2025 06:53 AM

Thank you, Mike! I am so pleased you were happy with our service! We appreciate you letting us take care of your car! Take care and have a great day!

CA
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CHRIS A.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Took great care of of car and honest
Chris was honest and reasonable
Manager from Advant Automotive responded on 04/13/2025 06:57 AM

Chris, we really appreciate your nice review and comments and of course, we love seeing you when you come in! Thank you for letting us take care of your car and I will pass this nice review along to Chris! I always appreciate you asking how Donna is doing too. I make sure I tell everytime you ask about her. Is that reverse customer service?  :)

Displaying Review 1 - 15 of 367 in total
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