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Point S Affordable Tire & Service Sodo

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(237 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(206) 687-7714

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3201 4th Ave. South Seattle, WA 98134
Point S Affordable Tire & Service Sodo's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(237 Reviews)

TB
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Tim B.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2022
0
Horrible neighbors even worse mechanics
Not a good neighbor!! Even worse mechanics!!!

My experience with this Good Neighbor has been beyond horrible.

I took my van in because I was hearing a noise when going over speed bumps.

They said I needed new struts. I agreed and the repair began.

After the new struts were installed they called to say there was still a noise and that it needed a new sway bar. I had my doubts that the sway bar was the issue but I agreed.

They then called to say my van was ready for pickup.

When I went to pick it up they informed me that "there was still a noise and they could not figure it out and I should take the van to a dealer" They still had no qualms with charging me $2700. At this point I realized this was the worst mechanic experience I had ever had.... but it gets worse.

What I should have done was take the van to a competent mechanic to begin with. These "good neighbor" mechanics are not competent, and certainly not trustworthy.

The noise my van was making was much louder and worse when I picked the van up than when I dropped it off. Clearly much louder metal on metal sound. They should not have released the van to me in that condition.

Upon taking the van to the dealer they determined that hardware (nut and bolts) were NOT EVEN HAND TIGHT, and some was even missing. But the most egregious was that they found the sway bar that I most likely did not need to begin with was INSTALLED BACKWARD and that was why the noise was so loud.

I have all the documentation from the dealer where they found the hardware hand tight and missing, and the sway bar installed backward. The dealer suggested I return to Good Neighbor and make them repair it right but I do not think they have the ability to do the job correctly. So I had the dealer fix it right. The dealer was much cheaper than good neighbor too.

In conclusion, I would not ever take anything here. I do not think they are even competent enough to work on a bicycle. Do yourself a favor and do not ever go here.

ER
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Emily R.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Wonderful Service
Had a tow truck drop my car there after hours when my breaks seized up. They looked at it first thing the next morning- I thought I was going to need a new break caliper. But they only had to replace a couple bolts. They didn’t even charge me. Wonderful service. Great staff.
Recommended

LG
Lucil G.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
verified customerVerified Customer
Category: Service
Lucil said this business provided good service.
Recommended

BC
Bruce C.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
verified customerVerified Customer
Category: Service
Bruce said they are awesome and they do a great job. He really appreciates them.
Recommended

AW
Adrian W.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
verified customerVerified Customer
Category: Service
Adrian said the service was great. The staff completed the service when promised.
Recommended

DM
Denny M.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
verified customerVerified Customer
Category: Service
Denny stated the service he gets at this business is very efficient in terms of time, he likes the fact that they have good customer service and reasonable prices. One of the major positive things about this business is that he doesn't have to wait long for any repairs or services on his vehicle.
Recommended

DB
Debroah B.
Issaquah, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
verified customerVerified Customer
Category: Service
Debroah said her experience with this business was wonderful. Their personnel took the time to explain things and they respected the price originally quoted to her. They're very accommodating and very good.
Recommended

JH
John H.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
verified customerVerified Customer
Category: Service
John said this business was good and they charged him what they said they would .They were on time and he had a good experience. Everyone did what they said they were going to do and they made it work.
Recommended

RF
Rob F.
Seattle, WA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
verified customerVerified Customer
Category: Service
Rob said this business is professional and friendly. They provide great overall service.
Recommended

SS
Sarah S.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
verified customerVerified Customer
Category: Service
Sarah said this business was good.
Recommended

SE
Steve E.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2017
verified customerVerified Customer
Category: Service
Steve said they were friendly. They explained things really clearly. They did a great job.
Recommended

AH
Ayisha H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
verified customerVerified Customer
Category: Service
Ayisha said Cody was personable and knowledgeable. The staff went way above and beyond. They gave her great suggestions. She appreciated the safety evaluation that was performed. They are quick and have great prices.
Recommended

JC
Javin C.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
verified customerVerified Customer
Category: Service
Javin said he has never had a problem with the service.
Recommended

HW
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Harold W.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
verified customerVerified Customer
Best product for your money..
The guy at the counter did not make it fill like I was being taken advantage of. He gave options and told me what would be better for the winter. Rather than pushing something on me to get stock out of the store. A very nice job.
Recommended

JH
Jim H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
verified customerVerified Customer
Category: Service
Spoke with Jim's wife. She said this business was very good.
Recommended

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