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Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(969 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(969 Reviews)

JN
Jessica N.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Jessica said they're always really good. They were busy but were able to get her vehicle in in a moderately decent amount of time. They were fair with the assessment and didn't push the issue when she told them she wanted to get a second assessment to see if she could get a lower price.
Recommended

JH
Jefferson H.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
Category: Service
Jefferson said the service was excellent. They were very friendly and made him feel comfortable.
Recommended

VS
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VANCE S.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
My absolute Go-To for all my Auto Repairs.
Where do I start? I drive a 2000 Ford Focus ZX3 140 miles per day to my job about an hour away. The car currently has over 350, 000 miles on it and it runs absolutly amazing. This is all due to the exceptional service performed on that car by Airport Exxon (AE)

Each visit regardless of the problem, AE conducts a thorough dianosis of the problem. Then they take the time to evaluate the best and economical options to save you money. They provide quality parts and follow up limited waranties.

Getting an appointment is a breeze, price are resoanble but he servcie absolutly exceptional.The work is always done right.

FD
Fernando D.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Fernando said his experience was excellent.
Recommended

KE
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KRISSI E.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Quick and Polite
I was referred to Airport Exxon by the guys at Discount Tire. They were very polite, listened to my concerns, and offered a solution. I only waited about 30 minutes to be serviced and checkout was a breeze! I highly recommend taking your vehicle to Airport Exxon! I will be returning!

MH
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MARY H.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Prompt excellent service
I had an appointment and was promptly taken in after a friendly greeting. The work was done and I was back on the road in less than an hour.

DB
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DEANNA B.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Service and Mechanics
Took my 1999 Jeep Cherokee in for a new timing belt and to look at why the oil pressure gauge was off the charts; diagnosed and fixed it in no time (and found a hole in my radiator - which is what I was smelling). Owner takes pride that his mechanics know what they are doing and oversees their work.

PS
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PAUL S.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Flat Tire
Received very quick service for a flat tire

DL
Donald L.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Donald said every time he goes, they are honest, they tell what they're going to do before working on the vehicle. He said they do his vehicles well.
Recommended

LJ
Lolita J.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Lolita said she always gets the best service. They go above and beyond in helping her.
Recommended

WR
Wilmer R.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Service
Gabriel said it was good and quick.
Recommended

Verified Customer
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Wonderful Service.
Dropped my 25 year old Jeep for an State Inspection, oil change, and general service check. They were slammed busy but managed to be courteous and finish it by the end of the day (I left it and went to work across the street).

DE
Darry E.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
Category: Service
Darry said he is pleased with services from the business.
Recommended

GB
Gregory B.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Gregory said he likes the service there. Said Pete does an excellent job.
Recommended

Verified Customer
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Always Great Service
I brought my car in for an inspection. Even though they were very busy they managed to get the inspection done and have me out in around 1 hour. Anytime I've been there for service they tell me exactly what I need, get it done in a reasonable amount of time and the work is always excellent.

Displaying Review 1 - 15 of 969 in total
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