Business Solutions
English Español
SureCritic / Auto Repair / Airport Exxon Auto Repair Center
business image

Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(976 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
Get Directions
Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(976 Reviews)
Write a Review
Recent Reviews
DM
gravatar
DEBRA M.
Newport News, VA
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2025
verified customerVerified Customer
9
Oil change and filter
Mechanic perform the job. And I was please.
DM
gravatar
DEBRA M.
Newport News, VA
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Repair Rear Blakes
My vehicle rear brakes needed to be repair. The mechanics takes pride in there work. They will let you know if any other repairs are needed. They donot stress you out. You can comeo back later and get the remaining of the work done. Very professional.
MC
gravatar
MILBURN GARY C.
Newport News, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Very thorough
Pete remembered Marina and I even though we had not been there for quite some time
MR
Mavis R.
Newport News, VA
Chevrolet Sonic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Mavis said Pete is one of the best businessmen she knows. She said the workers are respectful, courteous and very helpful. She says they are very professional.
Recommended
JR
John R.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
John said the technicians always provide good service to him. They are nice people and treat the customers well.
Recommended
TK
Te'shaun K.
Newport News, VA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Te'Shaun said always enjoyed taking his vehicle to Pete. They are always good, and reliable on the service.
Recommended
JW
Jared W.
Hampton, VA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Jared said gone there for 20-ish years, convenient, like going there, don't feel they are trying to get over on him, they just do their thing.
Recommended
JN
Jessica N.
Newport News, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Jessica said they're always really good. They were busy but were able to get her vehicle in in a moderately decent amount of time. They were fair with the assessment and didn't push the issue when she told them she wanted to get a second assessment to see if she could get a lower price.
Recommended
JH
Jefferson H.
Newport News, VA
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
Category: Service
Jefferson said the service was excellent. They were very friendly and made him feel comfortable.
Recommended
VS
gravatar
VANCE S.
Hampton, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
My absolute Go-To for all my Auto Repairs.
Where do I start? I drive a 2000 Ford Focus ZX3 140 miles per day to my job about an hour away. The car currently has over 350, 000 miles on it and it runs absolutly amazing. This is all due to the exceptional service performed on that car by Airport Exxon (AE)

Each visit regardless of the problem, AE conducts a thorough dianosis of the problem. Then they take the time to evaluate the best and economical options to save you money. They provide quality parts and follow up limited waranties.

Getting an appointment is a breeze, price are resoanble but he servcie absolutly exceptional.The work is always done right.
FD
Fernando D.
Newport News, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Fernando said his experience was excellent.
Recommended
KE
gravatar
KRISSI E.
Hampton, VA
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Quick and Polite
I was referred to Airport Exxon by the guys at Discount Tire. They were very polite, listened to my concerns, and offered a solution. I only waited about 30 minutes to be serviced and checkout was a breeze! I highly recommend taking your vehicle to Airport Exxon! I will be returning!
MH
gravatar
MARY H.
Williamsburg, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Prompt excellent service
I had an appointment and was promptly taken in after a friendly greeting. The work was done and I was back on the road in less than an hour.
DB
gravatar
DEANNA B.
Newport News, VA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Service and Mechanics
Took my 1999 Jeep Cherokee in for a new timing belt and to look at why the oil pressure gauge was off the charts; diagnosed and fixed it in no time (and found a hole in my radiator - which is what I was smelling). Owner takes pride that his mechanics know what they are doing and oversees their work.
PS
gravatar
PAUL S.
Williamsburg, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Flat Tire
Received very quick service for a flat tire
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.