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Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(984 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
Get Directions
Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(984 Reviews)
Write a Review
Recent Reviews
MM
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MIKE M.
Newport News, VA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service
Pete and his staff provide excellent, timely service.
BD
Beth D.
Hampton, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Beth said they are really great.
Recommended
AC
Audra C.
Newport News, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke with Quinton. He said they were prompt with what they did and they told him about every issue that needed to be addressed, it was a good experience.
Recommended
DG
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DON E. G.
Hampton, VA
Jeep Comanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
State Inspection, Rear Brake repair.
Excellent repair, was back on the road that day.
BS
Bobby S.
Virginia Beach, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Bobby said they have been customers for 15 years and they have always taken care of them. They do excellent work.
Recommended
DG
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Dionisia G.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Great, honest mechanic shop
Our family moves often and it is always difficult to find a good mechanic. As soon as we found Airport Exxon, we haven’t been to another shop. The owner Pete and the entire staff are always honest, fair and kind. Our family will be loyal customers as long as we’re here.
CR
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Craig R.
Gloucester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Transmission Work
Pete and his crew at Airport Exxon are incredible. I became a customer there after hearing Pete (the owner)talk a customer "out of additional work". This customer was told by another auto repair shop that her vehicle required over 2K worth of additional work. I listened to the owner tell her it was not necessary work and that all she needed was a simple repair.
I then approached the counter and told Pete that he just earned my business and the other 5 cars in my family, as I found a TRUSTWORTHY MECHANIC. I am so grateful to have a mechanic that I know I can trust and that does excellent quality work, with highly competent mechanics.
The moved my job up as urgent and my wife was without a car and had an out of town trip coming up. The transmission was remanufactured and they installed it in record time, and it drives and shifts perfectly. They are just overall incredible and I would HIGHLY RECOMMEND.
DB
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Deanna B.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Aways Top Notch Service
Dropped my vehicle off around 8ish for oil change/vehicle check; done by 10:30; had a concern for a noise in the engine. Pete took it out and told me exactly what it was. Always professional and friendly, and knowledgeable.
DM
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DEBRA M.
Newport News, VA
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2025
verified customerVerified Customer
9
Oil change and filter
Mechanic perform the job. And I was please.
DM
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DEBRA M.
Newport News, VA
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Repair Rear Blakes
My vehicle rear brakes needed to be repair. The mechanics takes pride in there work. They will let you know if any other repairs are needed. They donot stress you out. You can comeo back later and get the remaining of the work done. Very professional.
MC
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MILBURN GARY C.
Newport News, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Very thorough
Pete remembered Marina and I even though we had not been there for quite some time
MR
Mavis R.
Newport News, VA
Chevrolet Sonic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Mavis said Pete is one of the best businessmen she knows. She said the workers are respectful, courteous and very helpful. She says they are very professional.
Recommended
JR
John R.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
John said the technicians always provide good service to him. They are nice people and treat the customers well.
Recommended
TK
Te'shaun K.
Newport News, VA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Te'Shaun said always enjoyed taking his vehicle to Pete. They are always good, and reliable on the service.
Recommended
JW
Jared W.
Hampton, VA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Jared said gone there for 20-ish years, convenient, like going there, don't feel they are trying to get over on him, they just do their thing.
Recommended
Displaying Review 1 - 15 of 984 in total
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