Business Solutions
English Español
SureCritic / Auto Maintenance / AJ's Auto Repair Inc
business image

AJ's Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,152 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

AJ's Auto Repair is committed to excellent customer service and quality automotive repair and maintenance.

​Our full service facility in Salem, Oregon provides services for your car, truck, SUV, minivan, or RV. We are also experts in hybrids, electric cars, and classic vehicles. Have your vehicle repaired right the first time - bring AJ's Auto Repair is committed to excellent customer service and quality automotive repair and maintenance.

​Our full service facility in Salem, Oregon provides services for your car, truck, SUV, minivan, or RV. We are also experts in hybrids, electric cars, and classic vehicles. Have your vehicle repaired right the first time - bring it in to AJ's Auto Repair! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 581-7737
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1858 13th St SE Salem, OR 97302
Get Directions
AJ's Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,152 Reviews)
Write a Review
Recent Reviews
EB
gravatar
elizabeth b.
Bainbridge Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
10
Out of state help was much appreciated!
Last month our daughter's car failed north of Salem on the way back to school in Eugene. Thankfully the USAA tow truck brought the car to AJ's Repair Shop where we were able to arrange an evaluation and further diagnostic of the car to determine the repair value without being on their anticipated schedule. As we were triaging this all from Washington state, the folks at AJ's - Jake, Tony and Cheryl were super helpful in prioritizing what we needed done and stayed in consistent communication with us during the process. I would highly recommend AJ's if needed for your vehicle needs. They even helped us identify a wrecking service in Salem once it was determined the car was beyond a reasonable repair. Thank you to the AJ's Team!
JV
gravatar
Janet V.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
10
So helpful and honest.
I have been to AJ's Auto Repair twice. Both times they were so helpful. I really appreciate their honesty and can always work me in quickly. I would highly recommend!
CA
gravatar
Chuck A.
Lyons, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
10
So far we've had the crew work on three family cars. Every time has been a positive experience. Two of the cars required extensive repairs and we've always been impressed.
We have had excellent service every time. We will always bring our cars to AJs
SB
Sami B.
Monmouth, OR
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2023
verified customerVerified Customer
Category: Service
Sami said there was a problem and they made it right. They were very friendly and they did what they said they were going to do.
Recommended
WC
gravatar
William C.
Salem, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/24/2023
0
Not good.......Drive past
After I dropped off my car, calling 3 weeks later they did not who I was. Upon after 3 weeks waiting I stopped by, still no idea who I was. After 3 days south if 5 weeks, the car was done. $ 1000.00 bucks to change out the brakes Rotors, bearings, way over priced. I got Screwed. Power steering lost, I was charged $ 415.98 for a used power steering module. These modules sell from $ 199.00 - 349.00
My advice... Drive past AJ's save your money....
DM
Diane M.
Salem, OR
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2023
verified customerVerified Customer
Category: Service
Diane said she's happy with each time she's gone in, they've been helpful, friendly, and took care of whatever she's needed, then she's on her way.
Recommended
FS
Forrest S.
Salem, OR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
verified customerVerified Customer
Category: Service
Forrest said that they got him in quickly and took care of the problem with good service.
Recommended
BJ
gravatar
BOB E. J.
Salem, OR
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2023
verified customerVerified Customer
10
Good work
I've been taking my cars to AJ's for decades. I wouldn't take them anywhere else.
SV
SID V.
Salem, OR
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
Over all a great experience
The Team at AJ's went above and beyond to help us with the problem. We appreciated they're hard work and dedication.
Verified Customer
Salem, OR
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
Changing lights, oil change
I’m very grateful to have AJ’s available to me. They are always friendly, courteous and helpful. You absolutely can’t go wrong with AJ’s Auto
DB
DAVID B.
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
10
Quick lightbulb replacement (HID)
Great service and fast!
ML
MARY L.
Salem, OR
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
10
Pleasant and efficient service
AJ’s is reliable and professional in their service.
JE
gravatar
JANICE E.
Salem, OR
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
Friendly, fair and professional
They did an excellent and thorough job repairing water leaks in my Mustang, and drying out the damp interior and treating with microboal spray. I find them to be organized, friendly, happy to help, and professional and knowledgable.
MC
Mike C.
Oregon
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
Category: Service
Mike said the customer service is good. The technicians' service that they provided took care of his vehicle. He is happy with this business and will return again.
Recommended
Verified Customer
Silverton, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Always helpful
Always helpful in answering questions
Displaying Review 1 - 15 of 1152 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.