Great customer service and great work on the car, but the timeframe to get the work done is too long. I really love how they sent me a weekly text to let me know where they were in the process.
AM
April M.
Jamaica Plain, MA
NISS Sentra SR w/Continuously Variable Transmission
01/23/2025
Verified Customer
10
When I left there I was completely satisfied.
I had.the best experience with Akiki. They kept me updated on the progress of the body repair. When I went to pick it up I was was so thrilled at the final product. It was like the day I piked her up from the dealer which was very recent. On the whole.my experience with Akiki was great.
CG
Christopher G.
Amesbury, MA
FORD Maverick XL SuperCrew AWD
01/11/2025
Verified Customer
10
It was great
It was great
DM
Dacia M.
Needham, MA
ACUR RDX AWD
01/03/2025
Verified Customer
10
Great Service/Communication
I appreciated the continuous communication, cleanliness and service. Staff is extremely helpful and friendly.
SA
SCOTT A.
Roslindale, MA
KIA Forte FE w/Intelligent Variable Transmission
12/26/2024
Verified Customer
10
Akiki Auto Body
This is a very friendly and professional Autobody shop. Great experience. I can easily recommend this shop. I also use Akiki repair shop to maintain my car.
HE
HELEN E.
Hyde Park, MA
HOND Pilot EX-L AWD
11/29/2024
Verified Customer
10
Satisfied
I am very much satisfied with the care I received
DD
DAVID D.
Hyde Park, MA
TOYO Corolla LE w/Continuously Variable Transmission
11/25/2024
Verified Customer
10
Akiki Autobody Shop
The employees that work at Akiki Autobody Shop are very friendly, helpful, and accommodating.
RB
Ross B.
North Andover, MA
HOND Accord Sedan EX w/Continuously Variable Transmissi
11/18/2024
Verified Customer
10
Smooth experience
From the time I got the quote until the time I took delivery of the car, everything was smooth and handled professionally.
SJ
SHANNON J.
Boston, MA
KIA Telluride LX AWD
10/20/2024
Verified Customer
10
Professional
The Akiki team has done a phenomenal job communicating with me. The work within the timeframe presented. My vehicle was detailed and waiting for me when I arrived to their facility.
MD
Manuel D.
Boston, MA
LEXU GS 350 AWD
10/18/2024
Verified Customer
0
Did not like the finishing very poor on detailing
Did not like the finishing very poor on detailing when they buff you still can see the swirl mark
CA
Christine A.
Hyde Park, MA
LEXU RX 350 AWD
10/11/2024
Verified Customer
8
Took to long
My only problem with this process is that it took toooooo long to complete the project. I could be wrong 4 weeks to complete a $3200 job is a long time.
PB
Pearline B.
TOYO Highlander XLE AWD
09/25/2024
Verified Customer
6
N/A
N/A
LP
Luz P.
Boston, MA
LEXU IS 250 Automatic AWD
09/20/2024
Verified Customer
10
Lexus is250 AWD
Always great work. Only AutoBody shop my vehicles go to. Luis goes above and beyond. The two women I met at the front desk as well! Thank you Akiki Team!
ML
MICHAEL L.
Quincy, MA
CHEV Colorado Z71 Crew Cab 128" WB 4WD
09/19/2024
Verified Customer
10
Professional and great work
At Akiki they take such great care of you would think you are family . Could not of had a better experience and quality of work is impeccable
PL
PETER L.
West Roxbury, MA
HOND CR-V EX AWD
09/05/2024
Verified Customer
10
Akiki is Amazing
Our car was rear-ended by a lead-footed teen who hit us while standing still at a stoplight. Our car was there nearly 2-1/2 months because USAA was slow with payment. When we got the car back it looked showroom new. We cannot recommend Akiki enough. Cannot. The customer care from Mike Niles, Sakoya Bennett and Sam were extraordinary (and I'm not an 'easy to please' human! They called with updates on Tuesdays and Thursdays so we always knew where things were at with respect to progress made. Just a gem of a place!!!!
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