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Alexander Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(883 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Located in Sudbury, MA (not the Alexander All Volvo in Bridgewater MA). Providing comprehensive maintenance and repair services for most makes and models, all with a friendly smile! Located in Sudbury, MA (not the Alexander All Volvo in Bridgewater MA). Providing comprehensive maintenance and repair services for most makes and models, all with a friendly smile!

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(978) 443-2001
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
316 Boston Post Road Sudbury, MA 01776-3007
Get Directions
Alexander Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(883 Reviews)
Write a Review
Recent Reviews
KD
Karen D.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Quick fix
Mark was great to work with. He diagnosed the problem and had my car fixed within two hours. He is very knowledgeable.
BC
Brent C.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Best in class local mechanic
After a frustrating experience with the Volvo dealer, I brought my car to Alexander Automotive in Sudbury based on strong recommendations—and I’m so glad I did. The team here does great work at a great value, and their honesty truly stands out. They even advised not to replace a part because it still had plenty of life left—something I’ve never had a shop do before. Clear communication, fair pricing, and no upselling. You can tell they genuinely care about their customers. I’ll absolutely be returning and recommending them to others.
Verified Customer
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Quality work
Always good work done by Mark!
MK
Maria K.
Massachusetts
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Maria said they are on time, with good prices. She had a pleasant experience.
Recommended
NC
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Nelson C.
Sudbury, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Even oil changes are great!
The easy stuff matters too!

Thanks Mark!
Verified Customer
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Would highly recommend!
Very transparent, genuine, and effective service. Handled various difficult complications extremely well. Would highly recommend!
NC
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Nelson C.
Sudbury, MA
Audi S5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Another excellent visit!
Mark makes the easy stuff effortless and the hard stuff easier…always great work!
GH
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Gail H.
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent in every way
Mark is very competent and completely trustworthy. And a nice guy too. I've come here for years.
Verified Customer
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Subaru tune-up and repair
Excellent communication and fair, honest assessment of the work needed. Trustworthy and really a pleasure to deal with. Would highly recommend.
KA
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Keith A.
Stow, MA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service at an excellent price
Mark always performs high quality service that meets my expectations. He never adds unnecessary items and has earned a high level of trust from me. His prices are good and significantly lower than the dealer service shop.
SP
Stu P.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Understanding the job at hand is paramount !
The issue at hand was diagnosed solved and I was given a total understanding of prior transgressions and a outlook moving forward ! That's customer care !!!

Thank you

Stuart H. Primus
Verified Customer
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Wonderful. Everything fixed. I’ll definitely be back to make sure our vehicles continue to receive the very best of care.
Wonderful work by these two professionals. Our vehicles will definitely return to receive the very best of continuing, thorough service
Verified Customer
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
8
Great customer service and ownership of work
They really own their work. I have appreciated their commitment to do things right and don't stop until the issue is addressed.
DO
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David O.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Another job well done
Mark is fair, reasonable, and does a great charge without up-charging or making unnecessary work. Recommend him highly
BJ
Bob J.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Alexander Automotive Rocks
Mark Alexander tends to under promise and over deliver. He’s honest which is not something you hear about most mechanics.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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