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All American Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,019 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Here at ALL AMERICAN AUTO REPAIR INC, we pride ourselves in providing excellent service in the following areas:

Ask about our Pick Up and Delivery Service!



Standard Maintenance Services:
Here at ALL AMERICAN AUTO REPAIR INC, we pride ourselves in providing excellent service in the following areas:

Ask about our Pick Up and Delivery Service!



Standard Maintenance Services:

Factory Scheduled Maintenance
30/60/90/120 Mile Services
Computer Diagnostics
Oil Changes
Tune Ups
Filter Replacements
Safety Inspections
Windshield Wiper Blades
Fluid Services
Trip Inspections
Maintenance Inspections
Check Engine Light Diagnostics & Repair
Brake Repair & Anti-lock Braking System (ABS) Repair
Shocks & Struts Repair
Chassis & Suspension Repair
Suspension & Steering Repair
Engine Services:

Engine Repair
Engine Replacement
Engine Performance Check
Belt Replacement
Hose Replacement
Cooling System Repair
Radiator Repair & Replacement
Water Pump Repair & Replacement
Drivability Diagnostics & Repair
Fuel Injection Repair & Service
Fuel System Repair & Maintenance
Ignition System Repair & Maintenance
Heating & Air Conditioner Repair:

Heating & Cooling System Diagnostics
Auto Air Conditioning Repair & Service
Heating System Repair & Service
Belt Repair & Replacement
Compressor Repair & Replacement
Evaporator Repair & Replacement
Auto Electrical Services:

Electrical System Diagnostics & Repair
Alternator Repair & Replacement
Starter Repair & Replacement
Windshield Wiper Repair
Power Lock Repair
Power Antenna Repair
Power Steering Repair
Power Window Repair
Power Accessory Repair
Light Repair & Bulb Replacements
Exhaust Services:

Exhaust Repair & Replacement
Muffler Repair & Replacement
Tailpipe Repair & Replacement
And many more …

Now serving all Southeast Alaska including but not limited to: Prince of Wales Island
...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(907) 225-1250

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
4973 Rex Allen Dr. # B Ketchikan, AK 99901-9033
All American Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,019 Reviews)

MR
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Melissa R.
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
10
Great Experience
Customer service is outstanding. Always very accommodating with my schedule and engaged when conversing. As a female some shops tend to dismiss thoughts however I can share information, pictures, and technical service reports with confidence that I will be listened to. The work is exceptional with a pictured report, a great thing when the car is still under warranty. Always a pleasure, thanks

Verified Customer
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Quick service.
Routine maintenance done by noon. Also had the sunroof tracks and drains blown out due to leaks, and so far so good. Thanks guys!

DL
Debbie L.
Ward Cove, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Debbie said they're efficient and take her where she needs to go. They're willing to work with her and get her in as fast as they are able. She appreciates them working on her vehicles.
Recommended

BB
Brian B.
Metlakatla, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Brian said everything went pretty good, convenient and professional.
Recommended

TF
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Thomas F.
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent service?
Great job and fast friendly service

NS
Neil S.
Alaska
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Neil stated the business installed a device that caused the vehicle to stop operation and it needs to go back.
Recommended

JM
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Joe M.
Ward Cove, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Was very good
Was satisfied with the work done on my truck figure it will be back for the next maintenance servicing

MD
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Melissa D.
Thorne Bay, AK
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Very accommodating and competent
The heater went out on our truck, right in time for winter...and there wasn't anyone on POW who could fix it. Several community members mentioned a few shops in Ketchikan, including All American Auto, so I gave them a call. Frank answered the phone and was very polite and willing to really listen to what we needed.

This initial interaction was what convinced me to give them a try. I had just hung up with a different shop in Ketchikan and the guy that answered the phone was super patronizing...an attitude that I, as a woman, tend to get at times when dealing with auto shops or parts stores (even though I am very competent when it comes to working on vehicles!). Frank talked to me like a human being; he was professional and polite.

Frank said that they could do the work and try their best to complete it before the Thanksgiving holiday since we were coming over from POW. True to his word, they did. The truck heater is working again and we are very satisfied with the quality of the work completed, as well as the service experience. Everyone was great!

Thanks you guys!!

DB
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Darcy B.
Metlakatla, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
verified customerVerified Customer
10
It was a big job
It was a big job but they got it done in a timely manner. They car seems to run better than it did before we turned it over to All American

Verified Customer
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Everything was done well, at the promised time.
Both Carl and Reese provided professional assistance, giving me confidence that my car would be taken care of to the maximum level of repair.

JI
Jimmy I.
Alaska
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2024
verified customerVerified Customer
Category: Service
Jimmy said they did good work but they failed to communicate with him on several occasions.
Recommended

JB
Jes B.
Alaska
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
Category: Service
Jes said they did what they said they were going to do in a timely manner and their customer service was good.
Recommended

Verified Customer
Ketchikan, AK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2024
verified customerVerified Customer
8
Good service
The staff has always been helpful and accommodating. They provide good service.

SE
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Samantha E.
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Great Service
Everyone was incredibly friendly and helpful. I had a very pleasant experience and will definitely be back.

Verified Customer
Ketchikan, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Great Service
They service my car regularly and let me know of upcoming issues. Good quality service.
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