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All Phase Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(831 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

We are ASE Certified, an official NAPA Auto Care Center, and a State Certified Emissions Repair Facility! We are here to provide all people with automotive repair that consists of honesty and quality. We want to establish a lifetime relationship with all of our customers. We can provide your factory maintenance at every interval. We are ASE Certified, an official NAPA Auto Care Center, and a State Certified Emissions Repair Facility! We are here to provide all people with automotive repair that consists of honesty and quality. We want to establish a lifetime relationship with all of our customers. We can provide your factory maintenance at every interval.

All Phase’s of repair work can be done here: Engines, Transmissions, Engine Performance, Complete Diagnostics, Heating and Air Conditioning, Steering/Suspension, Electrical, Differentials, Maryland State Inspections, Emission Repairs, Engine Lights, and much more!
...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(410) 687-5030

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
300 Eastern Blvd Essex, MD 21221-2104

Affiliations

ASE
NAPA
All Phase Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(831 Reviews)

JM
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J M.
Baltimore, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2022
0
Predatory Business Practices, Egregiously Unethical.
Teri, Jerry and Dale are three of the least trustworthy people that I know. They will sell you service you definitely don't need, well before the manufacture's recommended service interval. They will heavily pad your bill, especially to the end of the month, just to meet their own quotas and they will freely lie to you, over the phone or to your face, just to get your money.
I recommend staying as far away from this place as possible.

JK
Jordan K.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2022
verified customerVerified Customer
Category: Service
Jordan said the service was good and they were friendly.
Recommended

JK
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Janet K.
Middle River, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
As always, service is professional, quick and excellent
I am always completely satisifed with the service from All Phase. They are professional, courteous, friendly and run an excellent operation. I have been going there ever since they opened and will continue to do so. I would highly recommend them.

ZW
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Zada W.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2022
verified customerVerified Customer
10
Wonderful service
Always professional and pleasant treatment

KW
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Kristine W.
Dundalk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2022
verified customerVerified Customer
10
Trustworthy Auto Repair Shop
My car needed the air conditioner fixed. Terry explained in detail what needed to be done to fix it. Dale did a complete inspection of my car and listed the issues by importance texting the list to me which I love. The ac parts were ordered and fixed within a week. Great work at a great value.

RK
Ron K.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2022
verified customerVerified Customer
Category: Service
Ron said that he likes the guys and everything theyve done.
Recommended

DD
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Daniel D.
Dundalk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2022
verified customerVerified Customer
10
Awesome job. Like a new car!
All Phase did an awesome job on my car. I have an older car and when I picked it up the car drove like a new car. Everything felt nice and tight while driving.
My total cost was cheaper then what was quoted. I won’t take my cars anywhere else.

JU
Jay U.
Curtis Bay, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
Category: Service
Jay said service was perfect and they took care of him. Great service, top of the line.
Recommended

JL
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Jennifer L.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2022
verified customerVerified Customer
10
Impressive Service!!
I’m ecstatic about our recent service experience at All Phase Auto! It was easy and impressive process. I called and vented to Terri at All Phase Auto that the air conditioner in our truck was blowing hot air and that we feared it wasn’t working. Terri was very informative about their assessment process and thankfully were available to assess our truck the next morning. I received a link to a very detailed assessment of our truck within 2 hours of dropping off our truck. How cool is that?! It was impressive to me to be able to tangibly see the “health” of our vehicle and in such a quick manner. Needless to say, our truck was repaired and returned to us without skipping a beat that Friday afternoon. Thank you! Thank You! Thank You!

DP
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Donnie P.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2022
verified customerVerified Customer
9
Tail light harness replacement.
The service was timely. The staff made me feel confident in its work.

KP
Kenneth P.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2022
verified customerVerified Customer
Category: Service
Kenneth said the service was good.
Recommended

AA
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Autumn A.
Sparrows Point, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
verified customerVerified Customer
9
General Maintenance
Terri was very helpful in explaining everything they did and did or did not need to be done. They are always very pleasant

Verified Customer
Middle River, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2022
verified customerVerified Customer
10
Quick
Quick turnaround. Took car in without an appointment. Car was ready sooner than expected.

CH
Coleman H.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
verified customerVerified Customer
Category: Service
Coleman said there was a timely manner and he liked being given the link so he couild see online the priority of services or repairs.
Recommended

AW
Anthony W.
Catonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
Category: Service
Anthony said it was all around friendly service.
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