business image

Allen Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Allen, TX, you’ve found us. Here at Allen Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a Allen car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Allen, TX, you’ve found us. Here at Allen Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a Allen car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Allen, we are totally confident that Allen Automotive Repair is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(972) 727-3311

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
302 N Ash Dr Allen, TX 75002-2432
Allen Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)

MW
Matt W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Provided quick snd reliable repair
I appreciate their honest, reliable repairs.
No smoke and mirrors.

CH
CHRIS H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Highly Recommended
Allen Automotive does great work and won’t overcharge you like most other places

JG
gravatar
Joanie G.
Allen, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
10
Always Fair
I read about Allen Automotive on Next Door, so I decided to try them out when our Hyundai’s check engine light came on a couple of years ago. They are professional, knowledgeable and always fair in their pricing. This visit, my Murano check engine light was on. This time I made an appointment, I recommend it. My car was checked out the morning of my appointment, I was called with diagnoses, approved and was ready in 2 hours at a fair cost. The issue could have been a lot bigger, but these guys never do unnecessary repairs. I was told after repair, to drive a few hundred miles, if a potential additional problem occurred, THEN they would perform a second repair, but they didn’t anticipate anymore issues!

JG
Joanie G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Always Fair
I read about Allen Automotive on Next Door, so I decided to try them out when our Hyundai’s check engine light came on a couple of years ago. They are professional, knowledgeable and always fair in their pricing. This visit, my Murano check engine light was on. This time I made an appointment, I recommend it. My car was checked out the morning of my appointment, I was called with diagnoses, approved and was ready in 2 hours at a fair cost. The issue could have been a lot bigger, but these guys never do unnecessary repairs. I was told after repair, to drive a few hundred miles, if a potential additional problem occurred, THEN they would perform a second repair, it they didn’t anticipate anymore issues!

DL
Daniel L.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
10 years, 4 different cars, and I've never been let down.
We've lived in Allen for 15 years, amd ten of those we've onky used Allen Automotive and never once have they disappointed us. The first five years we wasted time and money using other "mechanics" in the area. Always fair on pricing, always honest about their turn around times (they do not rush their work, and the quality shows), and they've been fully transparent when they run into a problem.

Being a car guy it's nice to find a shop that doesn't talk down to you and doesn't treat you like your stupid. They are straight forward honest. Huge thank you to Chuck for taking care of our truck.

BS
BRYAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Truck repairs
Always great work from these guys. Most honest and fair repair shop I’ve ever used.

DH
gravatar
Diann H.
Allen, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Mom's CRV
My mom's car was making a huge rattling noise underneath the hood by her gas pedal turns out it was really bad and they figured it out and turn around was same day. That doesn't always happen but it was amazing that they could do that and she is a very happy customer now two. Chuck is always on point for us! Kendra was really patient with us too!

RB
Rick B.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
ALL STAR service and they go above and beyond
I took my Mercedes to the all the time. This time it was all star service as usual......Great service much better pricing than the dealership which is why I take all three of my Mercedes to them. While they were doing it they even did saw something that needed to be repaired and they just did it... Because it was the RIGHT THING TO DO!!

SJ
STEVE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Excellent
Very pleasant to work with an honest mechanics, I would recommend them to anyone

TG
Terry G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Thorough and professional
Allen Automotive is my go to place for repairs and service when we are in town. They do great work and communicate before making any adjustments to repairs or pricing. Never any surprises. Thanks to the team!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
100% recommend !
They care about fixing your car the right way! I was able to drop off my car in a Sunday afternoon ( which is convenient because of work ) & I picked up my car Thursday afternoon ! My car drove like a brand new car !

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Allen Automotive is Awesome !? ?
Allen Automotive & the owner are amazing ! Since I’ve lived here in Allen Allen Automotive goes out of their way to help people ! In my case - all of my car had dead batteries - which has never happened before ?? No working vehicles & feeling stranded is very humbling ! Because of Allen Automotive - all of my cars are currently working ! Thank you so kindly !!
Elizabeth ! ??

DJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Great service and price
I have been using Allen Automotive since 1987 and they never disappoint. Great business and I highly recommend them.

JA
Johnny A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Jeep Wrangler Diagnosis
Allen Automotive did a fantastic job diagnosing and fixing my jeep. Technician called me every day with a status update. I highly recommend this company for your automotive needs.

DM
Dweayne M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Great automotive shop
A great place to take your car to for any repairs and good customer service. Thanks
Service Coupons and Posts

? Thank you for the high praise! Our tools may be ancient, but our skills are top-notch! We're thrilled to serve the community with quality work and fair prices. Cheers to many more miles together! ?? #AllenAutomotive #BestInTown
Learn More

?? Thank you for trusting us with your cars for over 20 years! Your loyalty means the world to us. We're dedicated to keeping you informed and your vehicles running smoothly. Here’s to many more miles together! #TrustAllenAuto #DrivenByExcellence
Learn More


We’re thrilled you found us! ? Heath is dedicated to giving your car the care it deserves and explaining all the nerdy details. ?✨ Thanks for trusting us with your auto needs — we’re here to keep you rolling smoothly! #Thankful #AutoCare
Learn More

We're all about options! ?? At Allen Automotive Repair, we believe in giving you choices that fit your ride and your budget. Thanks for noticing! We promise we won’t make you choose between a good joke and quality service! ? #AutoCare #ChoicesMatter
Learn More

? We're thrilled to hear about your great experience, and we appreciate you spreading the word about Chuck! ? Our team is grateful for your support and looks forward to serving you and your friends again! #AutoRepair #FiveStarService
Learn More

Thanks for the love, John! We're glad you think we're excellent ? We appreciate your support and look forward to serving you again. #HappyCustomers #AutoCare
Learn More

Hey there, Wayne! ? Thanks for the kind words! We're glad to be your go-to for all things auto! Here's to many more years of reliable service! #AutoMaintenance #CustomerAppreciation
Learn More

? Thank you for the awesome review! We're thrilled Heath could crack the case on your brake issue. ?️ Honesty and persistence are the name of our game! #CustomerAppreciation #AutoRepair
Learn More

? Thank you for the kind words! We're thrilled to hear about your positive experience with our team. We appreciate your recommendation and look forward to serving you again in the future. ?? #CustomerAppreciation #FiveStarReview
Learn More

Thank you for the 5-star review! We're thrilled to hear that you had an excellent experience with us. Our team is always here to keep your wheels rolling! ??️ #CustomerSatisfaction #AutoRepair
Learn More

? Thank you for the great review, Chuck! ? We're thrilled to hear that we were able to replace your brakes on time and with the parts you ordered. ? Your support means the world to us! #CustomerSatisfaction #AllenAutomotiveRepair #BrakeReplacement
Learn More

⭐️⭐️⭐️⭐️⭐️ Thank you for the amazing review! ? We're glad Keith provided exceptional service and communicated with you throughout the repair process. ?? We appreciate your loyalty.
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.