We're very sorry to hear about your experience. It sounds like the technician made an error, which could have been very costly. Please be assured, that is definitely not the level of service we typically provide. We take pride in our work, and it’s clear we missed the mark this time. Your feedback is important, and we’ll use it to improve our services and ensure that future customers have a much better experience. Please contact us if we can be of service in the future.