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American Wheel & Tire - AWT

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(100 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
76
Net Promoter Score ®

Business Details

About

American Wheel and Tire offers new aftermarket wheel and tire solutions to fit almost any budget. American Wheel and Tire offers new aftermarket wheel and tire solutions to fit almost any budget.

Categories
Tires, Tire Sales and Repair, Wheel & Rim Repair
Contact
(713) 682-1085

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
11350 Northwest Fwy Houston, TX 77092
American Wheel & Tire - AWT's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(100 Reviews)

PN
PAUL N.
Bellaire, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Wheel resurfacing & tire replacement
Very prompt and responsive service by Johnny and his team, as always

JB
JEROMY B.
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Seriously over the top amazing service.
Johnny called all over to find us the wheel and tire we needed. I couldn’t believe it. It was exceptional service and communication. It really saved us from all sorts of headaches. Thank you!

Verified Customer
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Truck accessories
I needed some parts added to my truck. I stopped in and spoke with John he was very knowledgeable and helpful even though I changed my mind a couple of times. I dropped it off while I was out of town and they had it done when I got back.

DB
DENNIS B.
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Wheels and tires
Johnny Phillips was a great guy to deal with friendly and good at what he does. I would go back to him if I need advice.

CA
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Celsey A.
Houston, TX
2017
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Personal and Fleet
American Wheel and Tires accommodate me on all of my wheels and tires need for both my personal vehicles and my business fleet vehicles. There customer service is exceptional and there work speaks for itself.
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:38 AM

We're glad to hear that our team could meet your needs for both personal and business wheels and tires. It's always a pleasure to assist customers who appreciate quality service. Your satisfaction motivates us to keep rolling forward in providing exceptional care for your vehicles. We look forward to supporting your tire adventures in the future.


Verified Customer
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Customer service!
I cannot say enough about the great care and service I got at AWT. They treated me like family, the process was super simple and they walked me through each step of the way! No better place to buy/service a cart from!
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:35 AM

We really appreciate you sharing your experience with us! It’s fantastic to hear that our team made you feel like family—because who doesn’t love a good family reunion? We're glad that the process was a breeze for you and that we could guide you without a hitch. If anyone needs wheels, we’re ready to roll out the red carpet for them too! Your business means a lot to us.


RG
ROBERT G.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great service always
Once again Johnny Phillips came to the rescue with a solution .

Rg
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:36 AM

It's fantastic to hear that Johnny Phillips has once again worked his magic and provided you with the perfect solution! It seems like he deserves a superhero cape for all the rescuing he does. We truly appreciate your continued support and are always here to help whenever you need us. Keep on rolling!


EP
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ERIC P.
Deer Park, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Excellent service!!
Great prices and excellent service!
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:36 AM

We genuinely appreciate your feedback! It’s fantastic to hear that you enjoyed our prices and service. Our team loves keeping their prices competitive and their service top-notch—after all, we are all in this tire business to keep things rolling smoothly! If there’s anything specific you loved or any tips for improvement, we’re all ears. Safe travels on those newly outfitted wheels!


MP
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MICHAEL P.
Fulshear, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
TRUCK CUSTOMIZATION
Once again Steve did a great job communicating through the whole experience. Thank you Steve!
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:36 AM

We appreciate your feedback! It sounds like Steve really knows how to keep the lines of communication flowing better than a well-lubricated wheel. We're glad to hear that you had a great experience and that Steve was able to make it even better. If only every ride could be as smooth as your service experience!


RB
ROBERT B.
Galveston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great customer service!
They were helpful and created a one of a kind custom made golf cart. The quality is exceptional and I just hope it helps my golf game.
Tami G. from American Wheel & Tire - AWT responded on 02/12/2025 10:36 AM

We're glad to hear that you love your custom golf cart! It sounds like you've got a real game changer on your hands. Just remember, no amount of fancy wheels can replace a good swing, but we're rooting for your improved golf game nonetheless. If you ever need any more help or want to chat about swing tips, feel free to reach out! Happy golfing!


Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Accommodating and quick service
Hi. I came in after experiencing a flat tire. I unintentionally arrived at the shop 30 minutes early since I had a flat next door at the gas station. I walked over and I spoke to John who was able to not only help me get new tires but I was also provided a ride home and back to the shop when my car was ready. This was because the tires I purchased needed to be picked up and I live nearby. Thank you for the help!
Tami G. from American Wheel & Tire - AWT responded on 02/06/2025 01:58 PM

It's great to hear that you had such a positive experience with us, especially when dealing with the not-so-fun situation of a flat tire. John seems to have gone above and beyond — it’s not every day you get a tire upgrade and a personal chauffeur all in one visit! If only every tire shop could double as a taxi service, right? Enjoy your new tires, and may your future journeys be smooth and uneventful.


NJ
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NORMAN J.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Making the best even better!!!!!
I’ve owned a lot of vehicles over my time which equates to hundreds of tires as well as tire centers from California to Texas, and this is truly the best price, and service that I’ve had in my 42 years of dealing with automotive… I consider myself one of the best in my business, and I love that they help make what I do better.
Tami G. from American Wheel & Tire - AWT responded on 02/06/2025 01:58 PM

It sounds like you've been on quite the tire-centric journey! We're delighted to know that our pricing and service have made such a positive impression, especially considering your vast experience in the automotive world. It's always rewarding to help fellow enthusiasts enhance their craft. If we can keep those wheels turning smoothly for you and your business, we’re doing something right! Here’s to many more miles of happy driving.


MF
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MICHAEL LEE F.
Crosby, TX
0
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/25/2025
verified customerVerified Customer
5
Long wait time for repair of golf cart brake.
E-brake locked up on me.I called AWT and was told they were on back orders but should be in in a couple weeks. Two and a half months later I was told they were in and they could pick up my golf cart for repair under warranty. I was told it was about an hour of labor to replace this part. Two weeks and two days later I was called and asked if they could bring my cart back to me that morning.
Tami G. from American Wheel & Tire - AWT responded on 02/06/2025 01:59 PM

Thanks for sharing your experience with us. It sounds like your golf cart was on quite the extended vacation, and we can understand how frustrating that must have been. Waiting for parts can feel like watching paint dry—slow and not very exciting! We appreciate your patience while we navigated through the back-order situation, and we're glad to hear your cart is back in action. If you have any further issues or questions, don't hesitate to reach out. We're here to make sure your wheels keep moving smoothly!


Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Good advice , good work good people
Good advice. Great work! Great people!
Tami G. from American Wheel & Tire - AWT responded on 02/06/2025 01:59 PM

We appreciate you taking the time to share your thoughts! It sounds like you had a fantastic experience, and we're delighted to hear you found our team helpful and skilled. Good advice and great work go hand in hand, just like tires and wheels. If you ever need assistance again, we're here to keep things rolling smoothly!


RT
RAHUL T.
Spring, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Overall Car Servicing
The staff here was amazing and communicated effectively and timely. Work was done well and everything that was promised was delivered. Would highly recommend!
Tami G. from American Wheel & Tire - AWT responded on 02/06/2025 02:00 PM

We appreciate your fantastic feedback and are glad to hear the team met your expectations! It's always our goal to communicate effectively and deliver exactly what we promise—like a well-timed delivery of your favorite pizza, but with tires instead. Your recommendation means the world to us; it's like winning the customer review lottery. We look forward to serving you again in the future!


Displaying Review 1 - 15 of 100 in total
Offers and Posts
Thanks for the amazing review! 🎉 At American Wheel & Tire - AWT, we believe honesty is the best policy—and detail work is like giving your ride a spa day! 🛠️🚗 We're glad you felt it! #AWT #CustomerAppreciation
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?✨ Big thanks for the fantastic review! We're thrilled to hear Johnny made your truck rim and tire retrofitting a breeze. Smooth rides are our specialty! Looking forward to helping you again. Stay tire-some! ? #AWT #HappyCustomers
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Thank you for choosing AWT for your Land Cruiser needs! ?✨ We’re thrilled to hear you love the wheels, tires, lift kits, and vinyl wraps! We aim to keep your ride looking sharp and rolling smoothly. Keep cruising in style! ? #AWT4Life #RideInStyle
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We're thrilled to hear our team hit the mark! ?? Whether it's tires or accessories, we've got your truck covered. Thanks for trusting us time and again—you're part of the AWT family! ❤️ #CustomerAppreciation #AWT wheels
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We're thrilled to hear you had a smooth ride with Joel! ?✨ Straightforward and honest—just how we like it! Thanks for your kind words about our customer service. We're always here to keep your wheels turning! #CustomerAppreciation #AWTExcellence

?? Tire troubles? No problem! We're thrilled to hear Johnny got you back on the road in no time! Thanks for trusting us with your ride—just like a pit stop, but without the sweat! ? #TireTalk #AWTPitStop
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We're thrilled to hear about your experience, Mark! Thanks for the shoutout. Our team is rolling on those 5 stars! ?? #HappyCustomers #WheelAndTirePros
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