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ARA Collision CARSTAR Everett

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,725 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Read Customer Reviews from ARA Collision CARSTAR, a full service collision repair and body shop located in Everett Washington. Read Customer Reviews from ARA Collision CARSTAR, a full service collision repair and body shop located in Everett Washington.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(425) 355-3002

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
10721 Evergreen Way South Ste D Everett, WA 98204
ARA Collision CARSTAR Everett's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,725 Reviews)

AJ
gravatar
Abraham J.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2022
10
Autobody work
The jobs was excellent
The staff super friendly and helpful
I recommend this place for any one with body work.

DD
gravatar
Dusty D.
Stark, NH
12/15/2017 6:00:00 AM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
verified customerVerified Customer
Great
Great experience
Recommended

KW
Kelly W.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
verified customerVerified Customer
Category: Collision
Kelly said Missy was really good at keeping her in the loop. She stated that her vehicle was delayed due to them having to wait on parts for about 1 week. She added that the staff did a really god job at making sure everything was okay and her vehicle turned out really nice, as well.
Recommended

JW
John W.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Category: Collision
John said everything went smoothly.
Recommended

RE
Rachel E.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2020
verified customerVerified Customer
Category: Collision
Spoke with Mark. He said that he had relatively clear communication, everything was handled professionally, but it just took longer than he thought it would. He said that the text messaging was informing of the next steps in the repair process in an incorrect order, causing him confusion. When he called the facility staff, they were able to clearly explain the issue.
Recommended

ML
Michael L.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2020
verified customerVerified Customer
Category: Collision
Michael said that there was an issue with the length of the repair and the vehicle rental place.
Recommended

RS
Robert S.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2020
verified customerVerified Customer
Category: Collision
Spoke with Kathy. She said the business did a really good job, but they took a little longer than she anticipated. They had her vehicle for a week due to a part delay, but they had told her up-front that it might take longer than 2 days.
Recommended

BJ
Brent J.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020
verified customerVerified Customer
Category: Collision
Brent said everyone at the front desk was great. They were friendly, professional and very kind. He did not have any problems at this business. After leaving he realized that the rear light casing was cracked and returned to have it taken care of. The technicians were very kind and willing. They took care of it right away.
Recommended

EV
Estefania V.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
verified customerVerified Customer
Category: Collision
Estefania said the business made her vehicle look brand new again.
Recommended

JM
Joanna M.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2020
verified customerVerified Customer
Category: Collision
Joanna said this facility missed a huge portion of the damage and she had to bring it back and have everything re-estimated. It was very inconvenient. They had to redo the inside panel because it wasn't put back correctly and kept falling off. She was not given a promise date. There was not much communication and she did not receive any call backs.
Recommended

EH
Eva H.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2020
verified customerVerified Customer
Category: Collision
Eva said that overall, it was a good experience.
Recommended

ET
Eric T.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Category: Collision
Eric said the repair was fairly quick and they kept him updated . He said they provided his insurance company with photos of process and he was very happy with their thoroughness.
Recommended

LC
Liu C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Category: Collision
Spoke with Eileen. She said the staff at this facility were very informative and kept her updated during the process. Her vehicle was ready 1 day later than promised due to the battery being dead.
Recommended

JL
Jeanne L.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Category: Collision
Jeanne said everything was really good, the staff was really good about scheduling, they were really efficient, everything went smoothly and they completed her vehicle earlier than promised. The estimate was handled by the other person's insurance.
Recommended

BB
Bonnie B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
verified customerVerified Customer
Category: Collision
Bonnie said she will return to the facility. The staff will repaint the bumper because there are six little imperfections that will be redone. The business did a great job with the repair.
Recommended
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