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Aspen Import Auto Clinic

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(369 Reviews)
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Score Details

5 stars
76%
4 stars
15%
3 stars
3%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(303) 800-7020
Closing in 26 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
6750 S Dawson Circle Englewood, CO 80112
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Aspen Import Auto Clinic's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(369 Reviews)
Write a Review
Recent Reviews
PP
Pat P.
Aurora, CO
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2015
verified customerVerified Customer
Category: Service
Pat said this business has good service and they are courteous.
Recommended
KM
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KEVIN M.
Englewood, CO
Volvo S40
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2015
verified customerVerified Customer
Good experience
The staff is professional and was able to suggest repair alternatives that lowered overall charge for work.
Recommended
JR
James R.
Aurora, CO
Mercedes-Benz GL320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2015
verified customerVerified Customer
Category: Service
James said he was really pleased with the customer service at this business.
Recommended
SS
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STEVE S.
Lone Tree, CO
Jaguar X-Type
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2015
verified customerVerified Customer
Great customer service
I've taken several of my cars to Aspen over the past year or so and each time I've been thoroughly pleased with their customer service as well as their repair work. Great people to work with - I'd highly recommend them.
Recommended
SS
Susan S.
Aurora, CO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
verified customerVerified Customer
Category: Service
Susan said the business employees had trouble finding the right size air filter for her vehicle. Once the problem was solved, they went to her house to replace it.
Recommended
BC
Betty C.
Aurora, CO
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
verified customerVerified Customer
Category: Service
Betty said she knows the manager of this business from way back. They stay on top of things.
Recommended
RF
Russ F.
Englewood, CO
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2015
verified customerVerified Customer
Category: Service
Russ said the service provided at this business was prompt. David and Elijah did a good job. Instead of the $600 he was expecting to pay, he ended up having to pay $1500.
Recommended
TS
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TAYLOR S.
Englewood, CO
Dodge Grand Caravan
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/26/2015
verified customerVerified Customer
First bad experience
I took my 08 Caravan in for new shocks and struts in December and got them replaced. Then in September I took my car to a dodge dealership for a recall on the ignition system and asked them to look at the back end, as it was scraping the trailer hitch when I'd back out of driveways. They told me that this model needed 'load leveling shocks' and that is not what I had. Aspen had not done their due diligence in looking up what my car required and I'd driven it that way for 9 months. My alignment also needed to be adjusted and the Dodge dealer wasn't sure if all the turning while backing out of driveways may have knocked my alignment out of whack. So I scheduled an appointment with Aspen and they were very nice, said they'd take care of everything. I made an appointment for when I had another car available (wife out of town) and they call me the day of and tell me that they called a parts supplier a couple days before and they had 2 shocks, but now they only have one. So they can't fix it. They say make another appt. in a week and they will rent a car for me for 24 hours while they fix it. They'll have the rental there at 3 on Thursday in case I can drop off the car earlier. I get there at 5 and they haven't called for the rental. There are no cars available and the manager on duty tells me I can take take their shuttle car (like a 04 Yukon), it has a full tank of gas. So instead of a cleaned out, fresh smelling rental, I get the grease stained, well worn, shuttle. I asked for an oil change as well and picked it up the next day and they comped the oil change. They also said the alignment needed to be adjusted, even though I had done it a couple weeks before during the recall visit. So I'll call the Dodge place and see what is up with that. All that at Aspen was no charge, so that was nice customer service. They also suggested a battery service and new wiper blades. I would have thought with their negligence that they might have offered to do those services for free. I was told one of the supervisors would call me on Friday, but that didn't happen. Maybe he'll suggest a way to make this all right. I've had good experiences in the past and just had one time when my car was left a little dirty inside with boot marks and such and they gave me a $25 off coupon for my next visit. I'm thinking they'll make this right, too.
Recommended
ME
Madison E.
Denver, CO
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
Madison said her vehicle was in a bad spot, but not anymore since the business repaired it.
Recommended
MP
Mathew P.
Denver, CO
Kia Spectra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2015
verified customerVerified Customer
Category: Service
Mathew said he had a fantastic experience with the business and they redeemed themselves from a previous visit. They took four days longer than expected because there was a delay with parts.
Recommended
RS
Robert S.
Aurora, CO
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2015
verified customerVerified Customer
Category: Service
Robert said he had a good experience with this business. They do a good job.
Recommended
VB
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VANESSA B.
Englewood, CO
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2015
verified customerVerified Customer
Great Service, As Always
Excellent customer service and service on my vehicle.
Recommended
AS
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ALFRED S.
Aurora, CO
BMW 325i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2015
verified customerVerified Customer
Honest and Competent
After replacing the oxygen sensors and spark plugs on my BMW myself, the check engine and all the other warning lights came on. They took the car right into the shop to check it out. They checked the engine and found nothing wrong and then used their computer to reset the codes that I was unable to reset with my code reader. The warning lights all went out and since then no new fault codes. The car passed emissions with very low emissions. No charge for checking and resetting the codes. They have my business from now on for sure.
Recommended
CD
Cheryl D.
Aurora, CO
Acura 3.2TL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/10/2015
verified customerVerified Customer
Category: Service
Cheryl said she was not happy with the business because they never addressed the problem with her vehicle. The staff is kind.
Recommended
CC
Carl,randy C.
Littleton, CO
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2015
verified customerVerified Customer
Category: Service
Carl said the business does what they need to do to get the job done and their employees are friendly.
Recommended
Displaying Review 1 - 15 of 369 in total
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