Business Solutions
English Español
SureCritic / Austins Alignments And Brakes
business image

Austins Alignments And Brakes

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(78 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
91%
4 stars
3%
3 stars
3%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(512) 452-8300
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
7941 Burnet Rd Austin, TX 78757
Get Directions
Austins Alignments And Brakes' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(78 Reviews)
Write a Review
Recent Reviews
JG
Jc G.
Texas
Nissan Sentra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2020
verified customerVerified Customer
Category: Service
JC said there seemed like there wasn't a lot of communication when he was in store. This was his first visit and there was some confusion on instructions. He did not know the policies on where to leave his vehicle.
Recommended
MM
Monica M.
Texas
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Category: Service
Monica said the staff did a good job.
Recommended
ST
Sarah T.
Texas
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
verified customerVerified Customer
Category: Service
Sarah said she was satisfied with how speedy the business was and how quickly they got her in. She said her vehicle is working really well.
Recommended
RT
Ronnie T.
Texas
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customerVerified Customer
Category: Service
Spoke with Kaysha. She said everything about the service at this business was great. The service was very nice and done quick, fast and easy.
Recommended
CR
gravatar
Christian R.
Austin, TX
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
verified customerVerified Customer
Great experience
Great all around - Honest, fast, and good pricing! Highly recommend.
Recommended
AP
Adrian P.
Texas
GMC Savana Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Service
Adrian said it was very good service.
Recommended
RT
Roderick T.
Texas
Jaguar S-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
verified customerVerified Customer
Category: Service
Roderick said it was a very good experience.
Recommended
AJ
Avan J.
Texas
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
verified customerVerified Customer
Category: Service
Avan said his visit was good.
Recommended
RR
Reyna R.
Texas
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customerVerified Customer
Category: Service
Reyna said the service was very good.
Recommended
Verified Customer
Austin, TX
Mercedes-Benz SLK-Class
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2020
verified customerVerified Customer
Bad customer service stay away!
It was a nightmare of an experience. We have used you guys in the past and we're very satisfied and loved Tracy. She had great customer service and extremely friendly and helpful. Our dealings with Trina have been confrontational, always felt like I was bothering her, poor customer service and lack of any excitement even when she answers the phone. I had worked completed there and I returned it to have it looked at and they wanted to charge me $38 for bolts after the tire flew off when I 35. Disagreed that we should pay $38 for the 5 bolts because it didn't anchor the tire and it flew off on the highway and could have lost control of the car or even gotten hurt. I was lucky no harm came to me or the car. Even the police officer was shocked that I controlled the car. So to come after me for 38 lousy dollars after the previous work obviously didn't fix the problem was unacceptable. And she said no money no keys! I even called the police on her for not handing me the keys. But they said she didn't do anything unlawful just immoral. As I said I thought it was horrible customer service over $38 seeing all that I went through from that experience. I was quite shaken by it, when the police officer showed up he even said how are you able to keep control of your car. he was blown away that's so little damage came to the car and that I wasn't harmed. I'm happy to send a police report & towing report. I also told discount tire my experience and they said they will not be sending anybody to you in the future. they also noticed there's been a change over there.
Not Recommended
PJ
Patrica J.
Texas
Dodge Stratus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
verified customerVerified Customer
Category: Service
Patrica said the staff did a satisfactory job.
Recommended
AS
Amir S.
Texas
Scion xD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2020
verified customerVerified Customer
Category: Service
Amir said he is still having brake problems.
Not Recommended
ER
gravatar
Eric R.
Austin, TX
Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customerVerified Customer
Honest and Trustworthy
They gave my car an alignment and then refused to charge for it because it didn't fully solve the steering problem. It turned out that a tie-rod replacement was required. They notified me and then made the repair quickly. The car drives great!
Recommended
MN
gravatar
Mike N.
Austin, TX
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
verified customerVerified Customer
Tyrone took care of me!
Great experience yesterday working with Tyrone. I thought I had a bigger problem but he inspected my car and ensured me that the problem was fairly minor. It’s great to find an honest mechanic...I’ll be going back in the future.
Recommended
JV
Javier V.
Texas
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
verified customerVerified Customer
Category: Service
Javier said they were quick and he was able to get in and out.
Recommended
Displaying Review 1 - 15 of 78 in total
Businesses Near You
Brink Motorsports
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,025 Reviews)
Continental Collision Center-Lamar
60
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(33 Reviews)
Cambridge Auto Center
73
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(192 Reviews)
Sigala Performance Shop
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Abee's Hi Tech Auto Service
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(212 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.