business image

Auto and Truck Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(417 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

ere at Auto and Truck Repair we work hard to earn your trust and loyalty. We know how important it is to find a Troy car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Auto and Truck Repair we understand what makes customer service truly outstanding. You
ere at Auto and Truck Repair we work hard to earn your trust and loyalty. We know how important it is to find a Troy car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Auto and Truck Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Troy offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Troy car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Troy, we are totally confident that Auto and Truck Repair is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(248) 528-3819

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2150 Stephenson Hwy Troy, MI 48083
Auto and Truck Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(417 Reviews)

SM
Sienna M.
Eastpointe, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Sienna said she gets treated like family at this business and they keep her updated on the progress of her vehicle.
Recommended

DB
Dean B.
Royal Oak, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/31/2021
verified customerVerified Customer
Category: Service
Dean said he got his vehicle repaired and got quoted originally 1100 with a cross bar link that needed to be replaced and once Ihecalled in and said he was going to tow it back home it went done to 350 and he got only the pitmans arm replaced and the steering
Not Recommended

ME
Mark E.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
Category: Service
Mark said he was only in town for business and his vehicle broke down. Ivan was really nice and did a good job. He said it just took awhile to get the parts, but they informed him of this.
Recommended

DA
gravatar
DARRELL A.
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Oil change and overall check
Work completed in very timely fashion. Well pleased and appreciated.

JF
gravatar
JOHN F.
Royal Oak, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
verified customerVerified Customer
10
2007 Buick Rendevous repairs
My Daughter and I have been using your repair facilities for years......and continue to enjoy the caring handling of my 2007 Buick Rendevous with over 150,000 miles.

While many service businesses are operating short of staff...and in this instance I dropped off my car on Tuesday AM......they took the extra care time to get car done by Sat ....vs Monday.

There was extensive repairs and all is fine from Communicating, to quality of repair.
All the best

JG
gravatar
JIM G.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
verified customerVerified Customer
Prompt friendly service.
I was greeted warmly. My car was promptly serviced. It's a friendly place to bring your car to.
Recommended

TK
Trey K.
Birmingham, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Service
Trey said he and his family have been going to them for years.
Recommended

LO
gravatar
LINDSAY O.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customerVerified Customer
Best Auto Business
Great service and pricing. Scott and the team always take incredible care of myself and my vehicles. They’re honest about what work my car does and doesn’t actually need and always listen to my concerns. 10/10 recommend to everyone!
Recommended

AD
Adrain D.
Columbus, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customerVerified Customer
Category: Service
Spoke with Adrian. He said they were very helpful with what he had going on.
Recommended

DS
gravatar
DUANE S.
Waterford, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/30/2021
verified customerVerified Customer
Failed to update customer printout. You did the work.
Got started doing the oil change program, and have brought 4 vehicles in for oil changes. Inspections have mentioned numerous repairs and had some done there, some done elsewhere and some never done. On successive visits, the customer printout continues to recommend work that was already performed. Some of it done there! They replaced the air filter on my wife's car and it continues to show up as a recommended action. I asked why on a recent oil change and the explanation made no sense.

Recommending work that is no longer needed reflects poorly on your shop, especially when we already paid you to do that work. Please update your records for the customers to properly sell them what they really need.
Recommended

LG
Lanard G.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
verified customerVerified Customer
Category: Service
Larnard said the business was a great experience. He said the person who came to pick him up, Ryan was informative, helpful and awesome. He does really appreciated the service provided.
Recommended

MW
gravatar
MARTHA W.
Madison Heights, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Great place
The team here are great very friendly and explain everything to you very well
Recommended

DH
gravatar
DON H.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
verified customerVerified Customer
Service done in a timely manner
Great service, done within a few hours. Staff calls to keep you posted on the job and the time it will be done.
Recommended

Verified Customer
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Tire repair & oil change.
The service agent was very courteous and friendly..He explained and apologized why he was not able to to the oil change because their oil tank was being serviced for repair.
Recommended

EK
gravatar
ERIC K.
Lake Orion, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Great service
The new owner is a breath of fresh air. The fellas that work the counter have always been good. But the new ownership will take this location to the next level. Highly recommend this location for all your service. Finding a place that you can totally trust is hard. You found it here.
Recommended

Displaying Review 1 - 15 of 417 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(194 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(499 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(6 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(770 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.