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Auto Lab Livonia

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(104 Reviews)
93
Write a Review

Score Details

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

At Auto Lab Livonia customers count on us to provide an extensive variety of auto repair services...and we deliver! Our certified mechanics are the finest Livonia has to offer, and their automotive expertise is rivaled only by the dedicated service they provide to each and every one of our valued customers. Auto Lab does it all! Brakes, At Auto Lab Livonia customers count on us to provide an extensive variety of auto repair services...and we deliver! Our certified mechanics are the finest Livonia has to offer, and their automotive expertise is rivaled only by the dedicated service they provide to each and every one of our valued customers. Auto Lab does it all! Brakes, transmission, tires, exhaust, electrical, suspension, radiators, engines, fuel systems and much more... you name it, we fix it! ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(734) 432-6000
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
36251 Five Mile Rd Livonia, MI 48154
Get Directions

Affiliations

Auto Lab Livonia's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(104 Reviews)
Write a Review
Recent Reviews
PK
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PACKER K.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
8
2015 Chevy Equinox for engine crankshaft seal replacement.
Mark explained the probable cause of the seal failure were clogged oil returns & PCV which was a known Tech Bulletin. He confirmed the same and also did the recommended updates. He also found the exhaust manifold was cracked and provided a cost to replace it. Auto Lab was honest, fair and got the job done trying to minimize cost without jeopardizing quality workmanship.
PZ
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PAULA Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Brake issue
Nothing wrong with the brakes but brake hoses needed to be replaced. They also found rear shocks were leaking and were replaced. Everything was explained what was needed and then replaced. Never had an issue with the service!
BC
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Britt C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
A long time loyal customer
I have been a loyal customer at Auto Lab in Livonia for quite some time to service my vehicle. Their team has always impressed me with their professionalism and expertise. Each visit is met with friendly faces and a genuine willingness to help. They take the time to explain the work needed and offer honest advice, ensuring I understand the ins and outs of my vehicle's maintenance. Whether it's a routine oil change or a more complex repair, I always leave feeling confident that my car is in excellent hands. It's this consistent dedication to quality service that keeps me coming back, and why I recommend Auto Lab to friends and family.
ED
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EVELYN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Auto Lab did a great job.
I'm so happy AAA were able to tow my car to Auto Lab and fix my coolant hose that broke open yesterday. Auto Lab was able to put a new hose for the coolant and clean up the coolant that went all over the engine and everything. I was so happy they were able to have it ready this morning.
JL
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JUSTIN L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
10
Efficient and quality service
I took my truck into Auto Lab late Thursday. Friday morning I had a phone call with the cause of the problem, and the solution. The part was in stock and they installed right away. I was able to pick up it up on the same day! Overall great experience
BC
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BETH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
10
Auto Lab
Fast & friendly
CP
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CATHERINE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
9
Excellence
The customer service was excellent. Service was on time and the people working there are friendly. I do wish they would ask if customer was a AAA member for the discounts. *without discount, it's reasonably priced*. Will definitely go back for other service needs.
HW
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HAILEY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
10
Great Service
I’ve always had great service at an amazing price!
LB
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LAWSON B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
They told me this didn’t have to be done at this time which was a surprise but we were going to keep car instead of buying another one so we had work done repair was done on time and we are completely satisfied very happy to recommend auto lab
Auto lab explained work didn’t have to be done at this time but we were going to keep car for another year or more so went with completely honest work was done on time very happy.to give review
JD
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JEAN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
My review
thank you so much for the awesome service to me and my truck. Every person I delt with has my best interest in mind as they repaired my truck. I highly recommend this place for ALL auto repairs.
Jim P. from Auto Lab Livonia responded on 11/18/2024 10:19 AM

Thanks Jean! You are a pleasure to work with! Take care.

EM
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EMMA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
10
Love this place!
This was my first time at Auto Lab and it was a great experience. I had the pleasure of talking with Jeff, and he took care of me and my car. He was patient and explained everything, he was super helpful. Best customer service I've had at an auto shop in a long time! Highly recommend!!
ML
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MADISON L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
10
Highly recommended!
This place is great. I trust them with my car and that says a lot! Reliable service and people!
DN
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Darrell N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
10
Tire Balance and Alignment Check
Just wanted to have my tires checked and balanced. Also wanted my alignment checked. I had called ahead to schedule my appointment. They had me in and out in a timely matter. Great and Friendly service! Will definitely be back and definitely recommend them to my friends and family.
JL
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JANE L.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2024
10
I had a good experience
They were able to give me a convenient appointment. The service was done well and without delays. Price was acceptable and they gave me a discount through a mailing coupon.
DP
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DAVE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
Great work.
Great staff.
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