business image

Auto Lab Livonia

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(100 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

At Auto Lab Livonia customers count on us to provide an extensive variety of auto repair services...and we deliver! Our certified mechanics are the finest Livonia has to offer, and their automotive expertise is rivaled only by the dedicated service they provide to each and every one of our valued customers. Auto Lab does it all! Brakes, At Auto Lab Livonia customers count on us to provide an extensive variety of auto repair services...and we deliver! Our certified mechanics are the finest Livonia has to offer, and their automotive expertise is rivaled only by the dedicated service they provide to each and every one of our valued customers. Auto Lab does it all! Brakes, transmission, tires, exhaust, electrical, suspension, radiators, engines, fuel systems and much more... you name it, we fix it! ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(734) 432-6000

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
36251 Five Mile Rd Livonia, MI 48154

Affiliations

AAA - Approved Auto Repair
ASE
Be Car Aware
NAPA
Auto Lab Livonia's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(100 Reviews)

JL
gravatar
JUSTIN L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
10
Efficient and quality service
I took my truck into Auto Lab late Thursday. Friday morning I had a phone call with the cause of the problem, and the solution. The part was in stock and they installed right away. I was able to pick up it up on the same day! Overall great experience

BC
gravatar
BETH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
10
Auto Lab
Fast & friendly

CP
gravatar
CATHERINE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
9
Excellence
The customer service was excellent. Service was on time and the people working there are friendly. I do wish they would ask if customer was a AAA member for the discounts. *without discount, it's reasonably priced*. Will definitely go back for other service needs.

HW
gravatar
HAILEY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
10
Great Service
I’ve always had great service at an amazing price!

LB
gravatar
LAWSON B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
They told me this didn’t have to be done at this time which was a surprise but we were going to keep car instead of buying another one so we had work done repair was done on time and we are completely satisfied very happy to recommend auto lab
Auto lab explained work didn’t have to be done at this time but we were going to keep car for another year or more so went with completely honest work was done on time very happy.to give review

JD
gravatar
JEAN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
My review
thank you so much for the awesome service to me and my truck. Every person I delt with has my best interest in mind as they repaired my truck. I highly recommend this place for ALL auto repairs.
Jim P. from Auto Lab Livonia responded on 11/18/2024 10:19 AM

Thanks Jean! You are a pleasure to work with! Take care.


EM
gravatar
EMMA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
10
Love this place!
This was my first time at Auto Lab and it was a great experience. I had the pleasure of talking with Jeff, and he took care of me and my car. He was patient and explained everything, he was super helpful. Best customer service I've had at an auto shop in a long time! Highly recommend!!

ML
gravatar
MADISON L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
10
Highly recommended!
This place is great. I trust them with my car and that says a lot! Reliable service and people!

DN
gravatar
Darrell N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
10
Tire Balance and Alignment Check
Just wanted to have my tires checked and balanced. Also wanted my alignment checked. I had called ahead to schedule my appointment. They had me in and out in a timely matter. Great and Friendly service! Will definitely be back and definitely recommend them to my friends and family.

JL
gravatar
JANE L.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2024
10
I had a good experience
They were able to give me a convenient appointment. The service was done well and without delays. Price was acceptable and they gave me a discount through a mailing coupon.

DP
gravatar
DAVE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
Great work.
Great staff.

SV
gravatar
STEWART V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
10
Outstanding
Auto Lab provide outstanding service and work. Always friendly and helpful in fixing the issue with my vehicle

RR
gravatar
ROB R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2024
10
Great Service
Quick service and very reasonable prices.

JP
gravatar
JEFF P.
LIVONIA, MICHIGAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
10
Great staff
Highly recommended

MP
gravatar
MARK P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
10
Trusted
Work always done right and on time.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.