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Auto Pros

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,826 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Auto Pros is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Auto Pros is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (912) 576-6777 to schedule an appointment or just stop on by.
...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(912) 576-6777

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1940 Hwy 40 E Kingsland, GA 31548
Auto Pros' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,826 Reviews)

RD
RICK D.
Saint Marys, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Front end alinement
Fast and good service

SB
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STEPHEN B.
Kingsland, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
On time on point!!
As always they were on time and did a great job! Highly recommend!

WD
WILL D.
Woodbine, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Outstanding
Using an aftermarket product that was not familiar the mechanics knocked the repair out in great time

RC
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Rodney C.
Folkston, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2025
0
Would not fix the repair
I had my vehicle towed I to this shop. They replaced my coil and my coil module on 01/16/2025. Now the coil is out again. It has a 3 year or 36000 miles warranty. I was told that I have to pay $300.00 for them to replace a defective coil when it has a warranty. That's not happening. This was the first and the last time I will ever take my vehicle to this joke of a shop. This is total nonsense. They don't stand behind there work or the parts. They are the biggest joke fro a repair shop that I have ever seen in my life. Just be warned.
Aaron from Auto Pros responded on 03/20/2025 05:11 AM

Good morning Mr. Crawford this is Aaron the Store Manager. I did some research and my staff and I have not heard from you since your vehicle was fixed. Furthermore nobody has given you a quote for $300.00 in repairs. We cant quote you a repair if we cant confirm the failure and the truck has not been back since your departure in January. I know every other shop you have been at has been a problem. With that being said we pride ourselves with integrity and honesty. I believe you might be calling the wrong shop. We have been trying to call you on 3/20/25 to try and figure out whats going on. If you can give us a call so we can address your concerns I would appreciate the opportunity to fix the situation and get your truck fixed.  


AD
AL D.
Saint Simons Island, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
0
Auto pro
Very helpful with my warranty, all work was done properly.

WM
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WILLIAM M.
Woodbine, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Always the best service
We have been using Auto Pros for all our auto's needs for a number of years now and have always had exilent service and the Auto Pros team are enjoyable to do business with. My wife and I highly recommend Auto Pros for all your Auto needs.

JT
JAMES T.
Saint Marys, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Four tires and TPMS
AutoPros did great. Just four tires and new TPMS (PSI and Temp) programmed. They also washed the car.

I didn’t hear any “but it’s an EV” excuses and the handicapped hand controls weren’t an issue.

They even washed the car.

MV
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MIKE V.
Saint Marys, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Above and beyond
The mechanics at Auto Pros took extra time to diagnose and repair our car.

WS
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WENDELL S.
Kingsland, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Guy was courtesy and done in a timely manner
Great service Aaron was especially helpful

KL
Kayla L.
Saint Marys, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kayla said they communicated very well, did everything they were supposed to do, and very professional staff.
Recommended

NK
Nicholas K.
Fernandina Beach, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Nicholas said they fixed one issue, but now the vehicle has other issues.
Recommended

GM
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GLENN M.
Yulee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
2015 sierra denali.
I highly recommend Auto Pro. They are very knowledgeable and the customer service acts quickly in meeting your needs!

DO
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DANIEL O.
Jacksonville, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2025
0
Terrible Service
I was in the process of moving from Florida to Washington DC when my car broke down on the side of 95 in Kingland on Thursday afternoon at 3pm. I was told to bring the car in and if they didn't get to it by 5 they would look at it on Friday. Friday morning rolls around and I call them at 9am. Voicemail. 9:30. Voicemail. 10. Voicemail. I finally get in my uhaul and drive to the shop at noon only to be told that they may get a chance to look at it that afternoon but they're not sure. 5pm Friday afternoon rolls around and you guessed it, they still have not reached out to me. I decide that losing my entire weekend of moving isn't worth it, so I pack my family in our uhaul and make the trek leaving my helper to stay in Kingland to pick up the car on Monday(3 nights of hotels yay.) Monday rolls around and I still have not received a piece of communication about the car. I call at 8am voicemail. My helper finally Ubers to the shop and they tell him that the car started and that he can drive it. He gets back on 95 and the engine blows 10 minutes later. Obviously not the shops fault, but what has really made me mad is the complete lack of communication and lack of respect for the customer. If you don't want to work on it tell me. I will find someone who does. Don't give me a run around and then leave me hanging to get another tow because you're too lazy to tell me that you don't want to work on the car. Have some class.
Aaron from Auto Pros responded on 03/12/2025 04:38 AM

We are sorry that we did not meet or exceed your expectations Daniel. After review of our voicemail and cameras I did not see where we had any missed calls at those times. We also verified that there was available staff members at their desks to take any calls. We also communicated that we couldnt get parts for a week from the dealer. Im sorry we couldnt get your vehicle fixed fast enough but we did take the time to assign 2 technicians to your vehicle to get it figured out in a timely manner. We take traveling customers extremely seriously and make them a priority even over appointments. If you would like to resolve this matter with Aaron our Store Manager we would appreciate the opportunity to clarify and rectify the situation! Customer service is our highest priority and adding value to each persons visit no matter how many times they visit us is our second highest priority! We would appreciate the chance to make this right. 


GJ
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GROVER J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Transmission trouble
Very Professional and great customer service

CW
Chris W.
Saint Marys, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Chris said the experience was good. The service was quick, and they were very knowledgeable and very friendly.
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