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Auto Pros

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(330 Reviews)
96
Write a Review
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Independent, Family owned shop. In business for 10yrs, Great services and quick turn arounds! Independent, Family owned shop. In business for 10yrs, Great services and quick turn arounds!

Categories
Auto Maintenance, Repair Shop, European Auto Repair
Contact
(972) 243-4070
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 3:30 PM
Sun
closed
* Central Time (Us & Canada)
4165 Billy Mitchell Dr Addison, TX 75001
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Auto Pros' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(330 Reviews)
Write a Review
Recent Reviews
TD
TISHA D.
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Incredible Value
Chris and the guys at Auto Pros knock it out of the park every time. I drive over 60 miles, round trip, to get all my vehicles serviced here.
JJ
JOHNNY J.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Inspection
Quick and efficient
JI
JON-MICHAEL I.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Great experience at Auto Pros!
I called this shop to see if I could come in without an appointment for a non-commercial State Vehicle Inspection, and the friendly lady that answered the phone was professional and quick to help. She told me I didn't need an appointment, but that she would check with the crew in the shop to see if I could bring in my car. After a brief hold, she said, sure, go ahead and come by and they would perform the inspection for me.
I arrived at Auto Pros less than ten minutes later and was warmly greeted by the lady that I had spoken with. A few minutes later, the owner came in to the front office and they both quickly got me registered in their computer as a new customer. The owner, Ron, communicated to me that there were a couple of people in front of me, and it would be about twenty minutes. I decided to stay in their waiting room and after some friendly and polite conversation with the lady up front, before I knew it, Ron returned with the vehicle inspection paperwork and informed me that the inspection was all done. They accepted my payment and I was all set to go.
I don't think I was even there for twenty minutes total. I found both of them to be friendly and professional. It was a great, painless experience, and I would not hesitate to recommend this shop to anyone. They were professional and friendly and made me feel at ease!
Verified Customer
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
The best in DFW metroplex
They've been caring for my vehicle since day one, it's a testament to their work because my vehicle is still running and I have no issues after all these years. Goes to show you their proactive care and maintenance is top notch.
JB
JUSTIN B.
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Quick and Easy
Came in for an oil change and inspection with no appointment. They not only fit me in despite being busy, but performed the oil change and inspection incredibly fast. Price was very reasonable as well.
Verified Customer
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Honest and Speedy
I’ve worked with Kris on multiple occasions, he’s honest and turn around always quick. I would definitely recommend auto pros
RM
RANDY M.
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
always honest and professional
this shop is the best. you can trust whatever they say. in my experience they always tell it straight even if it means less work and therefore less money for them.
AF
ANDY F.
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Replacement of front and rear disc brake pads and turn down of the rotors.
I was provide a quote for replacement of front and rear disc brake pads and turn down of the rotors. Was informed that if the rotors were too worn, they would call me to provide a new quote for the cost.
Car did not need new rotors, so the completed job took from 10am when I dropped off the car until 100pm when they called to say it was done.
Very professional and highly recommend them.
JB
JAMIE B.
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
I always go here- The BEST!
Auto Pros has been the most honest and best mechanic I've encountered in DFW. They never overcharge you for things you don't need and do quality work on time. I recommend them to all my friends and family.
BW
BARBRARA W.
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Customer satisfaction is their goal
Excellent work as promised and quickly. Pricing is very fair comparatively. Good communicators. Great attitude. Customer satisfaction seems to be their goal. Two members of our family have had work done at this shop close to the Addison airport.
Verified Customer
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great electrical diagnostics
I will trust this place with anything mechanical or electrical. They do great work even, better than the dealership who could not diagnose things. The work and thought they put into your car is outstanding. I love that my car is finally driving normally again.
SA
SAM A.
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Respectful and knowledgeable!
They were caring, nice and business friendly!
The manager was attentive and ready to answer the customers questions!
JL
JENNIFER L.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Super quick and easy
Went in for an inspection. Unlike most places that do them, this place has a great & open parking lot, and a nice lobby for you to wait in. My inspection took ten minutes or less. Will be recommending.
HF
HARRY F.
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Repair the brakes and heater
For your car repair needs, they are great!
Verified Customer
Mazda CX-50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great Service
I needed to get a safety inspection for vehicle registration and all the gentlemen I spoke with were knowledgeable and patient explaining what I needed to get done.
Service Coupons and Posts
Big shoutout to our superstar mechanic, Roy! 🚗💨 Quick diagnoses and speedy fixes are his specialty! We're thrilled you had a great experience. Thanks for trusting Auto Pros—where fast fixes meet expert service! 🙌 #AutoPros #BestMechanic
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We're thrilled you found our oil change quick and budget-friendly! 🚗💨 Just think of us as your car's pitstop buddies—always ready to keep you rolling! Thank you for your support! 🙌 #AutoPros #SmoothRides
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Thanks for the fantastic feedback! ? We're thrilled you enjoyed our service and staff—it's our secret sauce! ? Keep cruising with us, and we'll keep those wheels turning! #AutoPros #GreatService
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Thanks for the awesome review! ?? At Auto Pros, we're here to keep your ride happy—no unnecessary repairs, just genuine service. Your trust means the world to us! ? #CustomerFirst #AutoPros
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Thank you for the kind words! We're on a mission to keep your ride smooth and your experience as stellar as a freshly waxed hood. ?✨ Speedy service and great vibes are what we do best! #AutoPros #ServiceWithASmile
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We love hearing about long-lasting friendships (even if they start by chance)! ? Thanks for trusting us with your truck for over 10 years! We appreciate the referrals and promise to keep the wheels turning smoothly! ?✨ #AutoPros #ClientForLife
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Thanks for the 5-star review, Michael! We're thrilled to hear we were able to get you in and out in record time. ?? Thanks for choosing Auto Pros! #FastService #HappyCustomers
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Thanks for the awesome review! ? We're thrilled to be your go-to auto mechanic service center. ? Our team is here to keep your ride in top-notch shape! #BestAutoMechanic #HappyCustomers
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?? Thanks for the 5-star review! We're thrilled you had a quick and friendly experience with us. Let us know if there's anything else we can do for you! #AutoPros #HappyCustomers
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Thanks for being a loyal customer, Nancy! We're thrilled to have been your go-to for 5 years. ?? We'll keep delivering top-notch service at great prices! #AutoPros #CustomerAppreciation
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? We're thrilled to hear about your positive experience, Roger! Keeping foreign cars purring like kittens is what we do best. Thanks for the love! #AutoPros #TopNotchService ?
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Thanks for the love! ? We're thrilled to hear that you had a speedy and amazing experience with us. We strive to provide top-notch service for all our customers! ?? #AutoPros #HappyCustomers
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? Thank you for the kind words! ? We're thrilled that you had a great experience with us. ? Your support means the world to us! ? #AutoPros #CustomerAppreciation #Addison
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Thanks for the great review, John! ? We're glad we could get your Escalade back on the road quickly. #AutoPros #Addison #Cars #HappyCustomer ?
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We're so glad to hear you've been with us for 7 years, Kimberly! We appreciate your loyalty and the fact that you drive an hour for our services. #AutoPros #Addison #Loyalty #QualityService ??
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