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Auto Repair Specialists, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,462 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(815) 232-3994
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3358 IL-26 Freeport, IL 61032-9373
Get Directions

Affiliations

Auto Repair Specialists, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,462 Reviews)
Write a Review
Recent Reviews
TH
Tom H.
Orangeville, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Above and beyond
I appreciate the all-around check up on fluids, lights, etc.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/21/2025 09:57 AM

Thank you for the 5 star review - we appreciate loyal customers like you!!!

Verified Customer
Freeport, IL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
N/a
N/a n/a
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/21/2025 07:38 AM

WOW! Thanks for the 5 star review, we are so glad you loved your experience with us!

NL
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Nicole & Josh L.
Freeport, IL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
8
Quick/Reliable Service
They were able to get our vehicle in quick, and resolve our problem!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:08 AM

Thanks for sharing your wonderful experience with our team and thank you for choosing our business!

LS
Lori S.
Pecatonica, IL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Great place
This is a great place to bring your car. The people are friendly. The location is great and the prices are very reasonable.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:09 AM

Thank you for sharing your 5 star experience!

JW
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Jeff & Carrie W.
Freeport, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Consistently Excellent
Whenever something goes wrong with one of our vehicles we automatically contact Auto Repair Specialists for all of our vehicle service and preventative maintenance needs. They are amazingly responsive to last minute service requests and are someone you can trust with your vehicles. I can’t recommend them enough!!!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:10 AM

Thank you for your kind words about our business! We are proud to offer exceptional service and honored to have customers like you!

SB
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Steve & Joy B.
Baileyville, IL
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service
Knowledgeable techs. Fair prices.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:13 AM

Thank you for the 5 star review, we are happy to hear that you had a great experience with us!

DB
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Drew B.
Freeport, IL
RAM 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Efficient and accurate
Very knowledgeable, affordable, dependable, one stop shop! Can’t say enough good things about the team at ARS!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:14 AM

That is music to our ears! Thanks for sharing your wonderful experience with us!

SS
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Sandee & Sharon S.
Freeport, IL
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent service
Most people don’t like to take their car to have service done. But at Auto Repair Specialists you never have to worry. They are always friendly and helpful.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:15 AM

We are OVER the moon with your 5 star review! Thanks for choosing our business and for being an AMAZING customer

BR
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Beth R.
German Valley, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Excellent as alwyas
Great service- fast professional responsive reasonable and personable
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/17/2025 08:16 AM

Thank you for the fantastic review! We are always honored to have customers like you!

QD
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Quentin & Rachel D.
Forreston, IL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
They repaired my leaking tire
When I started my truck it warned of a low tire. I called ARS and they said bring it in. They fixed it right away and got me going. It was fast, friendly service.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 03/21/2025 02:16 PM

WOW We love the 5 stars - Thank you!

LG
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Linda & Bill G.
Shannon, IL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Visit
Always a pleasure doing business with ARS, they are friendly and courteous and very knowledgeable.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 03/20/2025 10:40 AM

Thanks for the awesome review!!!

Verified Customer
Freeport, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
9
Always take my car here
Trusted service and friendly staff. Have gone here for years.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 02/28/2025 12:18 PM

Many thanks for the 5 star rating!!!

Verified Customer
Freeport, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Attention to the details
I had sent my Jeep in to diagnose an alternator going bad…after there assessment of the electrical system, a faulty battery connection was found. This attention to detail saved me hundreds in parts/labor.
Really appreciate the great work!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 02/27/2025 12:17 PM

Thanks for the 5 star reiview!!! Our team works hard to provide the best service and we are glad you noticed!!!

JJ
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Jim J.
Ridott, IL
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Very professional
I have been a customer for several years. The staff is courteous and very professional. They stand behind the work they perform and today that means everything. I really appreciate having someone i can trust!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 02/26/2025 07:53 AM

We are so thankful for your kind words and the 5 star review! We are so happy that you always have a great experience!

Verified Customer
Freeport, IL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Fixed car
Car is fixed and I feel great.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 02/24/2025 06:52 AM

WOW Thanks so much for the 5 star review!!! We are so happy that you had a great experience!!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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