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Automotive Alternative

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,243 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Automotive Alternative, Inc. is a family-owned and operated business delivering honest and professional auto repair and maintenance services for our customers in Pensacola, Florida, and surrounding areas. Our ASE (Automotive Service Excellence) professional technicians utilize today’s latest automotive technology and are equipped to Automotive Alternative, Inc. is a family-owned and operated business delivering honest and professional auto repair and maintenance services for our customers in Pensacola, Florida, and surrounding areas. Our ASE (Automotive Service Excellence) professional technicians utilize today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Because Automotive Alternative is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our
own. Stop in and visit the cleanest and most professional shop in North West Florida.
...more

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(850) 857-1222
Closing in 37 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6426 Pensacola Blvd Pensacola, FL 32505-1702
Automotive Alternative's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,243 Reviews)

EB
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EUSTACE B.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great customers service followed by wonderful results.
The place is welcoming; when I worked through those doors, I saw pride in our military, which was impressive. As I approached the desk, the greetings from Mike were very welcoming and gave Mr confidence I was in the right place. I was referred by a friend who gave them applause. Upon talking about my concerns about my car, he gave me recommendations and suggestions on how we can get it to drive well again. After several tests, we concluded that my engine needed to be replaced; they connected directly to their bulk store, where I could get it for a very reasonable price.
It is fixed and driving like a champion; I am pleased with my car, its service, and its professionalism. Well done Gents. Austin, great work. The only con is that try updating your clients on the timeframe and update.
Thank you Very much,I will come back again.

JG
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JULIA G.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Prompt & Responsive
I believe I worked with Nate and Mike (excuse me if I have the names wrong). The information I received was quick and to the point with a full explanation at every step of the process. While I wish the warranty would have done more, I appreciate Automotive Alternative for working with them on my behalf

JO
John O.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
John said he has used them for over 20 years. They are kind, open, friendly, and they know what they are doing.
Recommended

AN
Aiden N.
Pensacola, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Aiden said when he first got his vehicle back from being repaired, the check engine light was on. He also said the customer service was friendly.
Recommended

DK
Danny K.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Danny said he had an overall good experience.
Recommended

FT
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FREDDIE T.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
First time customer very pleased
Staff were very professional and friendly. Provided exceptionally fast service. Very pleased

MM
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MADELYNN M.
Pensacola, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
10
Efficient & Honest
Staff is friendly and informative. These guys answered all of my questions and offered even more information in addition.

Verified Customer
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Quick service
Brought my work truck in for tune-up…..got it back next day around noon. Truck runs great. Thank you!

WD
Wes D.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Wes said his experience was excellent and he was satisfied with the service.
Recommended

EG
Edward G.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
Category: Service
Edward said he was really pleased with them.
Recommended

AD
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ANGELA D.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Expertise and Efficiency
Automotive Alternatives was extremely professional and knowledgeable on the issues with my 2019 Jeep Wrangler. They were communicative and personable, which raised my confidence in their work. After their team completed the work needed on the vehicle, Austin went out of his way to show me the old parts/faulty parts which were removed and the new parts that were put in. Would highly recommend this business to those looking for competent and knowledge mechanical experts. Pricing was fair and the business is military friendly. Thanks again to the team!

CG
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CHRIS G.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Service
Great and professional

CG
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CHRIS G.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Service
Great and professional

CM
Craig M.
Atmore, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Craig said the service was fast and they kept him up to date on the process. He says they answered any and all questions, they were friendly and reasonably priced.
Recommended

AB
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ALAN B.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Good experience
Good experience
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