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Automotive Artistry

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(721 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we are doing. This way, you get a better understanding of your vehicle, and what services are being performed. ...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(360) 412-8038
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5711 Lacey Blvd Se Suite 308 Lacey, WA 98503
Get Directions
Automotive Artistry's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(721 Reviews)
Write a Review
Recent Reviews
MJ
Mike J.
Lacey, WA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Mike said he was very pleased with their service.
Recommended
DT
Deborah T.
Olympia, WA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Deborah said the customer service is really good, they are honest and she is really happy with them.
Recommended
RC
Roger C.
Washington
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Roger said they were referred to the business, and he is happy with them.
Recommended
BW
Brenda W.
Washington
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Brenda said their business practice is transparent, honest and human.
Recommended
CB
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Clint B.
Ford Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Great Business
Great people from the front counter to the mechanics. Friendly, Knowledgeable and timely.
Would highly recommend them to friends and family members.
Verified Customer
Olympia, WA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
You guys rock!
These guys have been honest and trustworthy! Being a single woman who knows nothing about cars, they have been amazing! I don’t worry about my wallet being squeezed empty by these guys!! Always willing to help!
DR
David R.
Washington
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
David said they are very thorough and communicate well.
Recommended
MH
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Maddy H.
Olympia, WA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great and honest service
I've taken 2 cars to this shop and have always received quality, honest, timely and reasonably priced service.
RR
Randy R.
Washington
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Randy stated that the business did quality work and the customer service that was shown at the front desk was great.
Recommended
MM
Mia M.
Washington
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Mia stated the business is great and the vehicle is running great.
Recommended
ZW
Zack W.
Lacey, WA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Zack said they are always super communicative, quick, transparent and super easy.
Recommended
Verified Customer
Lacey, WA
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
I Love Having A Good Mechanic
I am so grateful a friend recommended this place to me! They always take care of me and my car, and the vehicle is always returned in great condition. They're easy to work with, fair in price, and straightforward about what needs to happen. Thank you Automotive Artistry!
SD
Scott D.
Washington
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Scott said they do a good job.
Recommended
SM
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Scott M.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Best service and best quality. Prices are also extremely competitive.
I have used Automotive Artistry for several years and they have always been top notch. They are very timely and the repairs have always been right the first time. I will gladly refer anyone to them, and continue to do so. This is a shop you will not be taken agavante by, nor will you be overcharged. There are still good and honest shops out there and this is one of them.
KB
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Ken B.
Lacey, WA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Fixed KIA headlight
This shop is reliable and has integrity - - always treats customers fairly.
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