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Automotive Diagnostic Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(42 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Don't trust your car to an expensive company that doesn't offer full service repair. Bring your car to Automotive Diagnostic Centerand get the full repair services you desire! Don't trust your car to an expensive company that doesn't offer full service repair. Bring your car to Automotive Diagnostic Centerand get the full repair services you desire!

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(360) 653-9691

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
14428 Smokey Point Blvd Marysville, WA 98271
Automotive Diagnostic Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(42 Reviews)

DR
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DIRK R.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Oil leak Subaru valve cover
John and crew once again earned high marks For serving and reasonable cost !

JK
Jason K.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Jason said he knows John, been going there for years. he's a personable guy, love going there, they always do them right and let them know if there is something needed to be done.
Recommended
John W. from Automotive Diagnostic Center responded on 01/03/2025 09:35 AM

It's great to hear that you've been part of our automotive family for so long! We're glad to know that you find us personable—after all, we aim to be the friendly pit crew in your car's journey. Keeping you informed and ensuring everything is done right is what we're all about. Here’s to many more miles of happy driving together!


RW
Ricardo W.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
Category: Service
Ricardo said every time he goes, the employees are always very nice and conscious. He says they are truthful and prompt in what they do.
Recommended
John W. from Automotive Diagnostic Center responded on 12/20/2024 09:39 AM

We're glad to hear that our team has been making your visits enjoyable! It's always nice to know that our commitment to honesty and efficiency is appreciated. We strive to keep the good vibes rolling and ensure your car gets the care it deserves. Hope to keep impressing you with our service!


DS
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DANA S.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
The best
They are the best. Took my car in twice. Both time quick, efficient, and courtesy.
John W. from Automotive Diagnostic Center responded on 12/16/2024 09:36 AM

We're glad to hear that your visits were quick, efficient, and courteous. It sounds like your car might have a little fan club here! We're committed to keeping everything running smoothly, and it's great to know that our efforts are hitting the mark. If there's anything more we can assist you with, just give us a shout!


CP
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CAREN P.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Truck repair
John and his crew always provide great customer service, upfront pricing and guaranteed quality workmanship. Highly recommend
John W. from Automotive Diagnostic Center responded on 11/18/2024 09:36 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that John and the team are hitting all the right notes with great service, transparency in pricing, and quality that can be relied upon. It seems like they’ve found the secret formula for car care and happy customers! Your recommendation means a lot to us, and we look forward to continuing to provide that top-notch service.


DS
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DANA S.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Loved
Great communication, great pricing, and quick resolution.
John W. from Automotive Diagnostic Center responded on 11/14/2024 09:36 AM

We appreciate you taking the time to share your experience! It sounds like our team hit all the right notes—communication, pricing, and speed. We're glad we could help get you back on the road without missing a beat. If you ever need us again, we’ll be ready with the tools and maybe a few car jokes to lighten the mood!


MT
MONTE T.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Truck repair
Took a long but the service was great, expensive part but not their fault. Definitely would use them again
John W. from Automotive Diagnostic Center responded on 11/11/2024 09:35 AM

We appreciate your understanding regarding the wait time and the reality of parts pricing. We aim to provide top-notch service, and it sounds like we hit the mark! If you ever need us again, we’ll be ready to jump into action—hopefully with a bit less waiting next time. Safe travels!


DF
DANA F.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
A true professional and wonderful shop
Had my check engine light pop on in my car, asked for a recommendation of where to go from my awesome neighbors. I was in a panic because I make a living with my vehicle driving. They suggested John from Automotive Diagnostic center. He got me in that day and had called within few hours with the info on the issue. He is a true professional and it shows.
While the amount to get what was wrong with my car fixed was just too much for me at the moment, He went out of his way to try to find a solution to help me out. He researched my issue and even made the call to the dealership for me to make sure it was handled properly.
Unfortunately, as a woman, I’ve run into a lot of people who try to take advantage of that fact. It is such a refreshing notion that there are great people still left in this world ?. Shout out to his helpful, kind, wonderful wife. She treated me with respect and genuine caring! I will definitely be referring anyone who asks to John’s shop. Thank you once again, for going out of your way to try to help a single mom get things taken care of so she is able to provide for her daughter. I appreciate your kindness and expertise.
John W. from Automotive Diagnostic Center responded on 11/11/2024 09:35 AM

We're so glad to hear that John's quick action and expertise were able to help ease the panic of that check engine light. It's like being told your car is fine after an unexpected trip to the dentist—relief just washes over you! It's great to know that we could provide not just solutions but also the respect and support you deserve. We aim to make sure everyone feels taken care of here, and it sounds like we've hit the nail on the head. We'll be sure to pass on your kind words to John and the team—it's always nice to know that our efforts are recognized. Here's to smooth drives ahead and keeping that vehicle in tip-top shape!


Verified Customer
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Great shop!!!
John, Niki and the staff here are terrific. I have had no problems with the abundant work I have had done here. You won't be disappointed. The mechanics are extremely knowledgable and thorough.
John W. from Automotive Diagnostic Center responded on 11/02/2024 09:35 AM

We're glad to hear that John, Niki, and the rest of the team left such a positive impression! It's great to know that you found our mechanics knowledgeable and thorough – we do aim to make fixing cars feel like a well-oiled machine. Your recommendation is much appreciated, and we hope your vehicle continues to run smoothly, like butter on a hot skillet!


LH
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LYNDA H.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Truck battery not holding a charge
Thank you for diagnosing my situation and giving me a reasonable solution to resolve. Not driving very far each day caused the electronics in the vehicle to draw the newer battery down. He explained the mechanics of it patiently and offered multiple ideas and solutions to maintain my battery. Great shop and employees. The hourly rate was a little higher than what I’m used to but it was done quickly saving me time and money in the long run.
John W. from Automotive Diagnostic Center responded on 10/20/2024 09:35 AM

It sounds like we hit the nail on the head with your diagnosis! We're glad our team could shed some light on that battery situation—after all, even cars need a little TLC to keep their electronics in check. We appreciate your understanding about the hourly rate; sometimes you have to spend a bit more to save in the long haul, right? We're proud of our crew for providing quick solutions and appreciate your recognition of their hard work. Here's to smooth drives ahead!


LA
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LARRY A.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Work provided
Excellent customer service and always excellent work
John W. from Automotive Diagnostic Center responded on 10/20/2024 09:35 AM

We appreciate your kind words about our customer service and the quality of work you’ve experienced. Our team takes pride in ensuring everything runs smoothly, from your welcome at the front desk to the final tune-up of your vehicle. It seems we’ve hit the right notes in your visits! Rest assured, we’ll keep aiming for that high standard so that your car is always singing along. Thanks for choosing us to keep your wheels turning!


LH
Linda H.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
Category: Service
Linda said they are trustworthy. She has recommended the business for service.
Recommended
John W. from Automotive Diagnostic Center responded on 10/19/2024 09:37 AM

We always appreciate hearing that our customers find us trustworthy. It's great to know you feel confident recommending us for service. We aim to keep your wheels turning smoothly and your mind at ease. Here's to more miles of happy driving!


JF
Joan F.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
Category: Service
Joan said they do a lot of work for them. They do great service and are honest people. She is happy with them and can't say enough good about them.
Recommended
John W. from Automotive Diagnostic Center responded on 10/17/2024 09:37 AM

We really appreciate you taking the time to share your experience. It's always a pleasure to work with customers who recognize the effort we put into providing honest and quality service. We're here to help keep your vehicle running smoothly, and it sounds like we've accomplished that for you. If your car ever decides to throw a drama, you know where to find us!


CP
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CAREN P.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2024
verified customerVerified Customer
10
transmission work
Great service! Honest and reliable. Highly recommend
John W. from Automotive Diagnostic Center responded on 10/03/2024 09:38 AM

We appreciate you taking the time to share your experience with us! It’s always our goal to provide honest and reliable service, and we're glad to hear that we hit the mark. Your recommendation means a lot, and we promise to keep the gears turning smoothly for you and others. If your vehicle ever needs some TLC in the future, you know where to find us!


MC
MICHAEL C.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
Great job.. will continue to bring my auto problems to you guys..
Vernon and John.. most straight forward fixers I have ever spoke with.. they got to the root cause instead trying the band aid approach.. Thank you
John W. from Automotive Diagnostic Center responded on 10/01/2024 09:35 AM

We appreciate your feedback and are glad to hear that Vernon and John were able to get to the root of the problem instead of just slapping on a band-aid. We aim for solutions that get our customers back on the road safely and effectively. If you ever run into any other automotive puzzles, you know where to find us!


Displaying Review 1 - 15 of 42 in total
Service Coupons and Posts
Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks so much for the high marks! 🎉 John and the crew always aim to keep your ride smooth without breaking the bank. 🚗💰 Your trust means the world to us! #AutomotiveExcellence #SmoothRides
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're revved up to hear you think we're the best! ?✨ Quick, efficient service with a sprinkle of courtesy is our jam! Thanks for trusting us with your rides! We appreciate you! ? #AutoCare #CustomerLove
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the fantastic review! ?? We're all about keeping you informed while saving your wallet from a meltdown! We appreciate your trust in us and look forward to keeping your ride smooth and happy! #AutomotiveCare #CustomerLove
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We appreciate your kind words! ?? Good things take time, just like a fine wine! ? We're glad you had a great experience and look forward to serving you again. Remember, quality doesn't have to break the bank! #AutoCare #QualityService
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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? Thank you for the glowing review! We're thrilled to hear John and our team made a difference in your day. ?? Helping you keep your wheels rolling is what we do best! Remember, we’ve got your back—always. ? #AutomotiveCare #CustomerAppreciation
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We appreciate your fantastic review! ?⚡️ We're glad we could shed light on that sneaky battery issue. Remember, a little extra care goes a long way! Thanks for trusting us with your ride! #AutoCare #BatteryBuddies
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We’re revved up to hear about your fantastic experience! ?? Our team is dedicated to delivering top-notch service and quality work every time. Thanks for being part of the Automotive Diagnostic Center family! ? #CustomerAppreciation #AutoExcellence
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the fantastic review! We're thrilled to be your trusted pit crew for all things auto. ?? Remember, honesty is our fuel! We appreciate your support and recommendations. #AutoCare #HonestService
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're glad to hear Vernon and John hit the nail on the head! No band-aid fixes here, just solid solutions ??. Thank you for trusting us with your car care! Your smooth ride is our priority! #AutomotiveExcellence #StraightForwardFixes
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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?? We're thrilled to hear you appreciate our prompt service! We aim to keep you rolling smoothly without too much waiting around. After all, who has time to sit in a waiting room? ? Thanks for the great feedback! #AutoCare #QuickService
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're thrilled you chose us for your Silverado's first pit stop! ?? Quick oil changes and solid advice—it's what we do best! Thanks for trusting us with your ride. Remember, we’re just a wrench away whenever you need us! ?✨ #AutoCare #CustomerAppreciation
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're thrilled to hear we delivered on our promise! ?? At Automotive Diagnostic Center, our word is our bond—and we prefer our tools over drama! Thank you for trusting us with your ride. Let's keep those engines roaring! ?✨ #AutoTrust #CustomerFirst
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're thrilled to hear you're so happy with us! ?✨ It's our goal to keep you smiling and your ride running smoothly. Thanks for making us your go-to destination! We'll keep the diagnostics and good vibes coming! ? #CustomerLove #AutoCare
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the shout-out! We believe fair treatment is the fuel that drives great customer service. ?? We’re here to keep you rolling smoothly and feeling valued! #FairService #AutomotiveCare
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thank you for the thumbs up! ? We're thrilled to hear you’re satisfied with our repairs and pricing! Integrity is our secret ingredient—along with a dash of elbow grease! ?? Come back anytime for more automotive magic! #AutoCare #Integrity
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We're thrilled to hear John and our team gave you a top-notch experience! ?️ Just consider us your pit crew for all things automotive! ?? Thanks for trusting us with your ride. #QualityService #AutomotiveExcellence
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thank you for the fantastic review! ?? We're thrilled our speedy service hit the mark! Remember, we fix cars, not wallets—upfront pricing is our jam! ?️ Come back anytime for more automotive magic! #ServiceWithASmile #FastAndReliable
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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We love to hear that, Joan! ? Thanks for the 5 stars and sharing your experience. We'll keep up the good work! #CustomerSatisfaction #AutoCare
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Hey there! ? We're thrilled that you had a smooth experience with us, even in a sticky situation! Thanks for the kind words and for recommending us! #CustomerSatisfaction #HappyDriving
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thank you for the lovely review, Allen! ? We're thrilled to be your go-to for keeping your Volvo in top-notch shape. Your trust means the world to us! #CustomerAppreciation #VolvoCare
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5 stars, John! We're thrilled you appreciate our service. We'll keep rocking those repairs. ?? #CustomerAppreciation #AutoRepair
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