Had my car fixed by them looked great for a couple months then I noticed paint cracking then bondo cracking under the paint they glued parts back together and since we have had this heat wave the rubber glue melted and parts started falling off sad. I called them because they said all parts were new and that I have a warranty. So I called them and pos said oh no warranty we got new owners funny thing a worker there said yeah they always do this all the same people work there but supposedly the new owner is the brother same building same number all their social media is still the same very big red flag please stay away
CZ
Chris Z.
Monrovia, CA
04/05/2024
10
Water leak from trunk and back window
I was hit by another vehicle over a year ago. Excellent work fixing my Honda Accord. Then recently there was water in my trunk. Joey did water test and sealed part of trunk. Then more water, they sealed the opposite side. Then after another water test today, they noted that the water was coming from the back window. They brought in a glass guy who removed glass, resealed and taped the outside. Hopefully that is the last of the leaks. But, Joey wants me to bring my car in again next week to do an additional water test. Joey and Chuck were absolutely wonderful and treated me very well. Chuck even got me Starbucks coffee. Great customer service
DB
Don B.
Fullerton, CA
01/02/2023
10
Prompt and attentive service
Jerry and Ryan went the extra mile to ensure my vehicle was road worthy. Their sensitivity to my questions and concerns earned my trust.
WS
Wilson S.
El Monte, CA
10/06/2021
Verified Customer
Category: Collision
Wilson said the business was quick and the repairs were done in a timely manner.
Recommended
GP
Gary P.
El Monte, CA
10/01/2021
Verified Customer
Category: Collision
Gary said he will have to take his vehicle back because he noticed they have not attached the bumper securely. They are handling the issue.
Recommended
MC
Martha C.
Whittier, CA
09/29/2021
Verified Customer
Category: Collision
Martha said that everyone was friendly and the job was done on time. They had good follow up and she felt very comfortable at the facility.
Recommended
JP
Jose P.
La Puente, CA
09/28/2021
Verified Customer
Category: Collision
Spoke with Anna. She said the vehicle was vandalized and insurance sent them to the business. They stoled things like the cataleptic converter, radio and air bag is still loose. They did call the vehicle repair area manager and nobody has called them. The insurance was trying to get a followed up with them about the vehicle, too. She does know that what happen is not the business fault because they could not start the vehicle at first.
Recommended
AN
Andres N.
California
09/23/2021
Verified Customer
Category: Collision
Andres said that they're cordial and responsive to his questions.
Recommended
SR
Scott R.
West Covina, CA
09/22/2021
Verified Customer
Category: Collision
Scott said they did a great job , they were upfront and delivered as promised.
Recommended
SC
Sandra C.
City Of Industry, CA
09/22/2021
Verified Customer
Category: Collision
Sandra said that everyone was courteous and the work was done on time. They had very good communication.
Recommended
JE
Justin E.
El Monte, CA
09/22/2021
Verified Customer
Category: Collision
Justin said that it was easy to deal with them.
Recommended
RR
Ramiro R.
Baldwin Park, CA
09/22/2021
Verified Customer
Category: Collision
Ramiro said every time he called they answered his questions. The repair was a week late because they could not get the seat belts on time. The staff was very polite and his vehicle looks like new.
Recommended
TM
Trinidad M.
La Puente, CA
09/02/2021
Verified Customer
Category: Collision
Spoke with Eric. He said he was more or less satisfied with the repair. There is a dent and some other issues that they did not take care of. He has called them but they don't answer his calls.
Recommended
DB
David B.
Baldwin Park, CA
09/02/2021
Verified Customer
Category: Collision
David said the personnel at the business are nice.
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