business image

B&B Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(75 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Welcome to B & B Auto Repair
Our Bremerton auto repair team values our customers, and we understand that auto repairs can be an inconvenience to your busy schedule. Our mission is to provide you with the most convenient, relaxed experience possible during your auto repair. Bremerton & Chico area customers have come to enjoy our free WiFi
Welcome to B & B Auto Repair
Our Bremerton auto repair team values our customers, and we understand that auto repairs can be an inconvenience to your busy schedule. Our mission is to provide you with the most convenient, relaxed experience possible during your auto repair. Bremerton & Chico area customers have come to enjoy our free WiFi offered in our comfortable waiting room. To better serve you, we also provide free shuttle service and loaner cars if needed during your auto repair service.

Since 1983, our business has continued growing and developing the most efficient ways to bring you the best in Bremerton auto repair. Most of our team members and technicians have worked in the the local area their entire lives, and so we have developed long-term relationships with our customers. Auto repair technicians at B&B Auto are ASE Certified and take pride in the great reputation we have established in our community.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(360) 377-0682

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
299 NATIONAL AVE Bremerton, WA 98312
B&B Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(75 Reviews)

TF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Exceptional Service at B&B Automotive: My New Go-To for Vehicle Repairs!
I recently needed to diagnose the engine lights on my 2005 Tundra and decided to look for local automotive repair services. After reading several positive reviews about B&B, particularly regarding their honesty in service recommendations and quality of work, I decided to give them a try. I was thoroughly impressed! The service advisor was not only friendly but also very knowledgeable, and the work was completed promptly. From now on, B&B will be my go-to place for all my vehicle servicing needs!
Employees worked with

HW
Helsa W.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Excellent service
I brought my Toyota 4Runner in for regular maintenance and service.
John and Lena provided first rate customer service and communication each step of the way.
They provided a reliable loaner car for overnight and made sure the tank was full, they really look out for their customers!
The Team from B&B Auto Repair responded on 02/24/2025 09:36 AM

We appreciate your wonderful feedback! It's always nice to know that our team, John and Lena, are hitting the mark with customer service – we like to think of them as the dynamic duo of auto repair! 🚗✨ And yes, we believe a full tank is just as crucial as top-notch service, especially when you’re on a quest for adventure in your trusty 4Runner. We're here to keep you on track and ready to roll anytime! If you have any other vehicle adventures ahead, we'll be ready for the ride! 😊

Employees worked with

BC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Steve was very helpful and they did the job very quickly
t they were fast and efficient
The Team from B&B Auto Repair responded on 02/13/2025 09:38 AM

We appreciate your feedback! Speed and efficiency are our bread and butter (or should we say oil and filter? 😄). It’s great to hear that we hit the mark for you! If you ever need us again, you know where to find us! 🛠️✨

Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Pre-purchase High Top Van Vehicle Inspection
I live in Vancouver, Washington but was interested in purchasing a van in the area. I was able to schedule an appointment with them for an inspection prior to traveling up North. They got the van in the next day and provided a thorough inspection saving me thousands of dollars and discouraging the purchase of the van. Loved their honesty and integrity. It was worth the money for the peace of mind.
The Team from B&B Auto Repair responded on 02/09/2025 09:37 AM

We're so glad you found our inspection service helpful! 🚐✨ Nothing beats that peace of mind, especially when it comes to dodging a lemon on wheels. We try to make sure our honesty shines brighter than the sun on a clear day! ☀️ Wishing you happy travels and safe driving in your next adventure!

Employees worked with

PM
Paul M.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Quick and Reliable
They got my vehicle in for an appointment quickly and kept me updated. They have an easy to use electronic approval system for work that needs to be completed and estimated costs.
The Team from B&B Auto Repair responded on 01/24/2025 09:35 AM

We're glad to hear your vehicle got the VIP treatment it deserves! 🚗✨ Keeping you updated is our secret sauce—kind of like the icing on a cake, but for car repairs. And we’re delighted that you found our electronic approval system as easy as a Sunday drive. If only car repairs came with a scenic route! Here’s to smooth roads ahead! 🌟

Employees worked with

TD
Tom & Nancy D.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Regular maintenance and brake ck
Friendly, responsible, professional.
My 2008 Avalon is in mint condition but this visit B&B made the car even “mintier”! They asked to clean and buff the foggy headlight covers. WOW!
Clear as if new! Thank you B&B for your suggestion. Your whole team is so great.
The Team from B&B Auto Repair responded on 01/24/2025 09:35 AM

We're over the moon to hear that your Avalon is now even "mintier"! 🚗✨ It sounds like our team worked their magic on those foggy headlights — who knew they had a career in buffing and polishing? Your kind words about our friendly service mean the world to us. We're always here to keep your ride shining like a diamond! 💎 Thanks for choosing us!


ER
Eve R.
Silverdale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
8
Quality in a timely manner
2007 Diesel Truck needed to repairs to make a trip to Alaska. From shocks to polishing the head lights. Quality work at a fair price.
The Team from B&B Auto Repair responded on 01/20/2025 09:35 AM

We're glad to hear you trust us with your 2007 Diesel Truck – a noble steed indeed! ? Fixing it up for an Alaskan adventure sounds like a fantastic quest. From tackling those shocks to polishing up the headlights for those stunning views, we aim to keep your ride as ready as a moose on a road trip! ? Safe travels and enjoy Alaska! ?✨


MG
Mel G.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great people to work with
Communication with Lena was excellent!!
John was very helpful and explained what their awesome mechanics found out about my 22 year old car and did their absolutely best that they could do for me.
They also came in below the estimate. I will definitely be a return customer.
The Team from B&B Auto Repair responded on 01/19/2025 09:36 AM

Wow, a 22-year-old car and it sounds like it’s still cruising like a champ! ?? We're glad to hear Lena and John worked their magic and kept you in the loop. Our mechanics may not be able to turn back time, but they can certainly give your ride a second wind! ? It’s always nice to hear when we can come in under budget too—saving money while keeping your car running is a win-win! Looking forward to helping keep your classic beauty on the road. Take care!


AH
gravatar
Angela H.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
10
I am so relieved!
Safety First, front door locks are now working appropriately; however, quite expensive. Appreciated I got a rental car from them. Excellent service !
The Team from B&B Auto Repair responded on 01/18/2025 09:36 AM

We're glad to hear that your front door locks are now working as they should! ? Safety certainly comes first around here, and we're happy we could provide you with a rental car during the process. As for the cost, we always strive to deliver top-notch service that’s worth every penny! If you have any other auto concerns, don’t hesitate to reach out. ?✨

Employees worked with

LJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Brake booster
The service by Jon O was awesome. He kept me informed about the eta for parts. The job was done quickly and professionally.
The Team from B&B Auto Repair responded on 01/18/2025 09:36 AM

We're glad to hear Jon O made your experience a smooth ride! ? Keeping you informed is as important as keeping your car in top shape. We aim for speedy and professional service without cutting corners—or rest stops! If your car starts wanting to take more road trips, you know where to find us! ?️


DZ
gravatar
Dana z.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent service!
Excellent service as always. great communication.
The Team from B&B Auto Repair responded on 01/08/2025 09:35 AM

We really appreciate you taking the time to share your experience! ? Excellent service and great communication are like the peanut butter and jelly of auto repair—essential and delightful! We look forward to keeping your vehicle in tip-top shape. ??

Employees worked with

MB
gravatar
Molly B.
Roy, WA
2008 Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Great service, great communication - a godsend for motorhomes!
Finding a shop that work on the chassis for a motorhomes is not easy anyway, but finding one that is communicative, honest with no pressure, and quick is truly amazing! It is a haul for us, but I will gladly make the drive more in the future to keep on this large investment. Great job!
The Team from B&B Auto Repair responded on 12/30/2024 09:33 AM

We’re delighted to hear that you found us to be a diamond in the rough for motorhome chassis work! ?✨ It’s not every day that we get to take care of such a hefty investment, so we appreciate you trusting us with it. Your feedback on communication and our no-pressure approach means a lot, and we promise to keep the good vibes rolling! Safe travels on the road, and we’ll be here when you need us next. ?️?


JF
gravatar
Jon F.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Highly Recommend
Whether a simple oil change or an engine replacement, B&B is the best auto repair facility in the area. Can't recommend them enough.
The Team from B&B Auto Repair responded on 12/23/2024 09:36 AM

We appreciate your fantastic review! ? From oil changes to engine replacements, we aim to be your one-stop shop for any car care needs! Just like a reliable coffee machine, we promise to keep things running smoothly. If your car ever needs a recharge, you know where to find us! ??


LC
Leslie C.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Owner of vehicle
Great service as always. The keep my 2001 Tahoe running like new
The Team from B&B Auto Repair responded on 12/20/2024 09:38 AM

We're glad to hear that your 2001 Tahoe is feeling like a superstar! ? Keeping those classic wheels running smoothly is what we love to do. Your trust in our service means a lot, and we appreciate you taking the time to share your experience. Here’s to many more miles of happy driving! ??

Employees worked with

ES
gravatar
Ed S.
Bremerton, WA
2001 Isuzu NPR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Excellent service!
Kitsap Harvest is a small non-profit trying to keep an old delivery vehicle in service to support weekly schedules. During our recent truck maintenance, B&B Auto Repair was able to troubleshoot an electrical fault, get the required parts and complete this emergent maintenance as well as other significant periodic maintenance such that there was no impact to our operations! Thank you!
The Team from B&B Auto Repair responded on 12/04/2024 09:34 AM

We genuinely appreciate your support of Kitsap Harvest! ?✨ It sounds like our team was able to pull a bit of automotive magic to keep that old delivery vehicle running smoothly—definitely a win for everyone involved! We love being the pit crew for such a great cause. If your truck ever starts sounding like it's singing the blues again, you know where to find us! ??

Employees worked with

Displaying Review 1 - 15 of 75 in total
Offers and Posts


🚗💨 Thanks for the awesome shoutout! Jon O knows how to keep things rolling—just like your car! We're thrilled you felt informed and taken care of. Our goal? Getting you back on the road before you can say "oil change!" 🤣 #AutoMagic #BBAutoRepair
Learn More

Thanks for the shout-out! 🎉 We're over here fixing cars and keeping the communication flowing smoother than a well-oiled engine! 🚗💨 Come back anytime—our wrenches are always warmed up! #BBAutoRepair #ServiceWithASmile
Learn More


Oil changes or engine swaps, we’ve got it covered! ?? Thanks for the love! We aim to keep you rolling smoothly, whether it’s a quick pit stop or a full makeover. Your recommendation just fueled our passion! ?✨ #AutoLove #BestInTown
Learn More

We love hearing that your 2001 Tahoe is cruising like a dream! ?✨ Our team is always here to keep those wheels turning. Thanks for trusting us—you're awesome! ? #BBAutoRepair #Tahoelife
Learn More

We're thrilled to hear that we could keep your trusty delivery vehicle rolling without a hitch! ?? Our specialty is making sure your wheels keep turning, especially for a great cause! Thanks for putting your trust in us! #AutoHeroes #BBAutoRepair ?✨
Learn More


?? When your battery plays dead miles from home, don't panic! Just call B&B Auto Repair! ? We're here to jump-start your day with quick fixes and reasonable prices. Thanks for trusting us with your ride! ? #AutoLife #BBAutoRepair
Learn More


Thank you for trusting us with your fleet! ?? We promise to keep your trucks as happy as a GPS with a full charge—always on track and headache-free! ??️ We appreciate your support! #BBAutoRepair #HappyVehicles
Learn More

?⏰ Fast work and early birds get the worm (or in our case, the oil change)! Thanks for the shout-out! We love getting you back on the road quicker than a caffeine-fueled race car! ? #FastAndFurious #AutoRepairMagic
Learn More

?✨ Thanks for the awesome shoutout! We're like your car’s best friend, always ready to make it purr like a kitten! ?❤️ Keep those excellent vibes rolling! #BBAutoRepair #CarWhisperers
Learn More

At B&B Auto Repair, we’d like to thank you for calling out our superstar duo, Lena and John! ?✨ Together, they’re like the Batman and Robin of auto care! ?‍♀️?‍♂️ We're thrilled you think they're great! #TeamBBAuto #SuperMechanics
Learn More

?? Wow, talk about a speedy pitstop! From referral to repair in no time! ⏱️ We're stoked to keep you rolling with professionalism and a smile. Thanks for the shoutout! You rock! ? #BBAutoRepair #FastAndFriendly
Learn More

?? Meet Steve Haberstock, our new technician, and a great addition to the team. He's been wrenching over 20 years. Let's give him a warm welcome— as he joins the B&B wild ride! ?? #TeamBBAuto #WelcomeSteve

We're all about transparency at B&B Auto Repair! ? Thanks for recognizing our upfront service and fair pricing. We promise not to leave you in the dark, unless it’s your car's headlights that are out! ?? #AutoCare #BAndBAutoRepair
Learn More

?? We're thrilled we could rescue your motorhome adventure! Stuck on the road? Not on our watch! Thanks for trusting us to get you back rolling! Safe travels ahead! ? #AutoRescue #BBAutoRepair
Learn More

We’re thrilled to hear that you found our team helpful and honest! ?✨ Patience is our middle name (not really, but you get the idea!). We’re grateful to be your go-to for auto care in Kitsap County! ? #BBautoRepair #CustomerAppreciation
Learn More

Thanks a ton for the stellar review! ?✨ We're thrilled to be your go-to spot for top-notch service—where speed meets quality! We promise to keep your ride running like a dream! ?? #QualityCare #BBAutoRepair
Learn More

Thanks for the awesome shout-out! We're thrilled you think we're great all around! ?✨ Our team loves keeping your ride in top shape. Remember, we're just a pit stop away when your car needs some TLC! #AutoCare #TeamBBAutoRepair
Learn More

Thanks for the kind words! ?️ We love a good mystery, especially when it involves your F-150! Solving problems is what we do best. ? We're glad you left with confidence and a less-intermittent ride! ?? #AutoRepair #ConfidenceInUs
Learn More

Thanks for the awesome shout-out! ? We’re thrilled to hear that your flywheel is ready to roll faster than a kid chasing an ice cream truck! ? Come back anytime for more top-notch service! #AutoMagic #FastAndFurious
Learn More

?✨ Thank you for trusting us with your vehicle care! We're committed to keeping your wheels in tip-top shape without any sneaky surprises. Trustworthiness is our middle name! ? #AutoCare #TrustBBAutoRepair
Learn More

Happy 6th Work Anniversary, Jeremiah! ? Your dedication to keeping our wheels turning (and occasionally fixing the brakes on our sanity) has been invaluable. Here’s to many more years of smooth rides and great teamwork! ?️ #AutoHeroes #TeamBBAuto


We're thrilled you had a smooth ride with us! ?✨ Jon's not just our counter guru; he's the king of diagnostics! ? Thanks for acknowledging our team's efforts. Keeping things clean and efficient is our specialty! ? #AutoCare #CustomerSatisfaction
Learn More

? Congratulations to Tom Harer for 17 years of hard work and dedication at B&B Auto Repair! We appreciate all that you do to keep this business running smoothly. Here's to many more years of success! #WorkAnniversary #AutoRepair

Thank you for the stellar review! We're glad you loved our organized bay and clear communication. ?✨ Getting you back on the road faster is our goal! We may not be superheroes, but we sure do our best! #AutoCare #BBQualityService
Learn More

Wow, your car is back to feeling brand new! ?✨ We're glad we could help bring that smile back to your drive. Next stop, the open road! Thank you for trusting B&B Auto Repair! ? #CarGoals #AutoRepairMagic
Learn More

Thanks for the fantastic feedback! ? We love keeping our customers rolling, even on short notice! Glad you found our prices to be reasonable. Remember, we’re only a pit stop away whenever you need us! ?️ #BBAutoRepair #DriveHappy
Learn More

Thanks, Emily! We're thrilled you had a swift and pleasant experience with us. ⚡️? We aim to deliver top-notch service, so it's always great to hear positive feedback. #CustomerAppreciation #AutoRepair
Learn More

? Big thanks for the kind words, Gabby! We're thrilled to hear your car is running great. Honest service is our priority! We're excited to see Annie's car on her next visit. #HonestService #HappyCustomers

Thanks for the shout-out, Owen! ? We're here to keep your wheels spinning smoothly. Swing by anytime, and we'll keep up the great work! ? #CustomerAppreciation #FiveStars
Learn More

? Thank you for being a part of our B&B family for 25 years! We appreciate your trust and loyalty. It's always a pleasure to keep your car running smoothly. ?? #CustomerAppreciation #AutoRepair
Learn More

? Thanks for the kind words, Jon! ? We're thrilled to hear that you trust us with your vehicle and appreciate our customer service and repairs. We'll continue to provide detailed explanations and top-notch service! #CustomerSatisfaction #AutoRepair
Learn More

? Thanks for making us your go-to auto shop! We're thrilled to hear about your positive experiences. We're always here to keep your wheels rolling smoothly! ? #CustomerAppreciation #BnBAutoRepair
Learn More


? Thank you for the stellar review, Charles! We're thrilled to have been able to get you back on the road with ease. Keep cruising and see you next time! ?? #CustomerAppreciation #BnBAutoRepair
Learn More

? We're glad you enjoyed our full-service care and the extra treats! ?? We'll make sure to let our team know of your kind words. Thanks for the love! #CustomerAppreciation #AutoCare
Learn More

? Thanks for the rave review, Charles! ? We love a good challenge and we're thrilled we could help you and your Mercedes. Your support means the world to us! #CustomerAppreciation #AutoRepair
Learn More

? Thank you for the 5-star review! We're glad to have had you back on the road swiftly and smoothly. We take pride in our transparency and professionalism, and it's rewarding to hear that you had a positive experience. ?? #CustomerSatisfaction #AutoRepair
Learn More

Thanks for the kind words, Dave! We're thrilled to hear you had a great experience at B&B Auto Repair. Our team will be delighted to hear your lovely feedback! ?? #CustomerAppreciation
Learn More

? We're thrilled to hear about your positive experience with us, and we appreciate your patience throughout the process. We're here to take care of you and your vehicle. Thank you for choosing B&B Auto Repair! #CustomerSatisfaction #AutoCare
Learn More

? Congratulations to Owen Anderson on finishing the ITAC program and earning your associates to Lead Technician at B&B Auto Repair! ? Your hard work and expertise continue to drive us forward. #PromotionCelebration #AutoRepair

? Thanks for the 5-star review, Leslie! ? We're glad you appreciated our clear communication and transparency. We'll always keep you in the loop! #CustomerSatisfaction #AutoRepair
Learn More

? Thanks for the shining review, Gabby! ⭐ We're thrilled to have earned your trust and we're always here for Annie's car needs! #CustomerSatisfaction #AutoRepair
Learn More

Thank you for the ⭐️⭐️⭐️⭐️⭐️ review, Stewart! So glad to hear you had a great experience with us. We appreciate your trust and look forward to seeing you again! #HappyCustomers #AutoRepair
Learn More

? Let's give a big hand to Lena Richards for her exceptional dedication and hard work at B&B Auto Repair! ? Thank you for being a driving force behind our success! ? #EmployeeSpotlight #AutoRepair

? Happy 5 year Anniversary Owen! ? Your dedication to keeping our customers' cars running smoothly is invaluable. Here's to many more years of fixing engines and cracking jokes in the shop! #WorkAnniversary #AutoRepair

? Thanks for the 5-star review! We're thrilled you had a great experience with us and that Lena could keep you in the loop. Let's keep your car running smoothly! #CustomerSatisfaction #AutoRepair
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.