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B & B Collision Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(6 Reviews)
94
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

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(805) 541-2771
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845 Fiero Ln San Luis Obispo, CA 93401
B & B Collision Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(6 Reviews)

MV
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Mario V.
SUBA XV Crosstrek Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2024
verified customerVerified Customer
10
Good and fast.
Professional and timely. Good communication and updates on work being done. Work quality is great. No negative comments.

KO
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Kimberly O.
SUBA Forester w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2023
verified customerVerified Customer
10
Quality Work
Very satisfied with work done. Communicated well, met the timeline goal.

DT
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Dan T.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
Subaru repair
Shop has been around for a long time and have a good reputation. They did good work.

WS
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William S.
SUBA Outback Limited Automatic PZEV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2023
verified customerVerified Customer
7
Used Aftermarket Parts against my wishes- otherwise excellent
Outstanding communications, customer service, shuttle service, updates etc. everything repaired looks brand new, better than body shop painting than I have experienced on other vehicles at other shops. This repair involved only painting of new replacement parts, no metal body parts repaired, for damage/liability responsibility by other vehicles driver’s insurance company. B&B came highly recommended to me by family and friends who have auto collision repairs done at B&B, is a Subaru certified repair facility and was also preferred shop other parties auto insurance company, so a fairly smooth and easy repair experience with great looking results. BUT I REQUESTED ONLY OEM Subaru PARTS for the repair and was told “of course” and “that is no problem” so I was shocked to see the invoice showed ALL AFTERMARKET PARTS WERE USED. I received zero communication about the change to cheaper parts, extremely disappointing given I requested OEM parts and was told OEM parts would be used on the repair of my owner all
original parts Subaru Outback I bought new, and I plan on keeping for years to come.

WO
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William O.
SUBA Outback Limited XT w/Continuously Variable Transmi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
verified customerVerified Customer
10
Excellent
Amazing work and in a timely manner. It was unbelievable what a good job they did and in such a short time frame.

NE
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Nicki E.
SUBA Outback Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2022
verified customerVerified Customer
10
Great service, friendly staff
They did a very good job on my car repair, and got my car back to me within the promised timeframe.

Displaying all 6 Review
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