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Baker Road Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(900 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image. The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image.



In our efforts to give the best service possible, we composed a code of ethics:



"Baker Road Service is committed to honest, ethical auto repair. It is our obligation to teach, never 'sell'. We inform you of the condition of your vehicle and help you understand the condition and your choices. You need to make decisions about the best care for your vehicle and family. This is our value to you."



To paraphrase, we are here to inform you, not to just take your money.
...more

Categories
Car Maintenance, Oil Change, Auto Repair
Contact
(952) 935-9777

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
13125 Excelsior Blvd Minnetonka, MN 55343

Affiliations

ASE - Master Certification
NAPA
Baker Road Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(900 Reviews)

Verified Customer
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Brake issues
Looked at brakes and found no visible problem. Cleaned them up while they had them apart

JA
Jay A.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Jay said he appreciates their help.
Recommended

RB
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Renee B.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great Service and Mostly Rick is the BEST!
The appointment process is easy and great customer service from Rick!

BJ
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Barbara J.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Need quick help with your car?
I can always count on the great guys at Baker Auto to get my car going right away. Today it was the battery. One call and an hour later they’ve put in a new battery and my day is saved- this beautiful -8 degree day! Thank you so much for your fast and professional service! Highly recommended

Verified Customer
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Been going here for 10 years... love this place
Great service

EA
Eric A.
Eden Prairie, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Easy scheduling. On-time. Good folks
Great to work with a place where you can talk to a human, make an appointment. They were on-time and I trust the quality of their work.

JS
James S.
Hopkins, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2025
verified customerVerified Customer
0
Didn’t install the part I asked for. Did work I didn’t approve beforehand. The
I brought my car in to have an ignition coil replaced. They did work I didn’t want done. Now my car makes a squeak all the time when I drive it.

ND
Natalia D.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Natalia said they were very nice and understanding. They were close to where her battery died. They were fast and the service was good.
Recommended

DH
Dennis H.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Felt like my problem really mattered very polite and explained thing very well
Very professional with home town feel

BD
Barbara D.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Barbara Doore
Same day service
Friendly staff
Comfortable environment
Very good experience

DS
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Dan S.
Deephaven, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Happy customer
I drove in without an appointment for Service, they kept my car overnight and gave me a ride home and pickef me up the next day, Wow that’s full service.

Verified Customer
Hopkins, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
They helped me out in a pinch
Thanks guys for the quick service!

LK
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Lee K.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Service has been great for past 10 years
Thanks for taking my car on an expedited basis!

LC
Lori C.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Noise on left side near tire.
Clean, friendly shop in the burbs who listened and got the job done. Glad I decided to find a small business to support! Will trust them again to help me and my 100k+ Subie! Thank you.

LL
Larry L.
Minnetonka, MN
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Typical German efficiency;fast,effective,repairs
Thank you for fixing my truck.
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