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Baker's Garage Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(60 Reviews)
0
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Score Details

5 stars
91%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Here at Baker's Garage Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Monroe offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Baker's Garage Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Monroe offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(704) 289-4979
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
2015 Village Ln Monroe, NC 28110
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Baker's Garage Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(60 Reviews)
Write a Review
Recent Reviews
DK
gravatar
Debbie K.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2023
10
Great guys running this shop!
Billy was extremely knowledgeable and very helpful. He was professional and quick and explained things to me in a way I understood. 10/10 recommend Bakers! Great service guys thank you!
LT
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L T.
Wingate, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2022
0
Use these guys at your own risk
Did not fix auto after having for a couple of months. Spent a few thousand with these guys also. They do not answer the phone and do not return calls. Used to be a great business until Mark took it over. Work was completed when stated and it was done right. Greg and Vester stood behind their work. Will not be using or recommending to others in the future.
RN
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Russell N.
Monroe, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/01/2021
Worst customer service
Waited over a month with no call back on where they are in part or car. Got car back messed up 3 days later. Now they have had it over a month again everytime I call I get a promise that they don't keep. Seems like no one is in charge or noone tell anyone else what's going on.
Not Recommended
Verified Customer
Monroe, NC
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Honest and very dependable! They stand behind their work!
Honest and very dependable! They stand behind their work!
Recommended
ME
Mitchell E.
Monroe, NC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Category: Service
Mitchell said he has worked with Mark , an employee at this business, for 20 years. Every thing has been fine.
Recommended
RD
Ronnie D.
North Carolina
Pontiac Firebird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
verified customerVerified Customer
Category: Service
Ronnie said this business was real good and they did good work.
Recommended
GS
Gordan S.
Wingate, NC
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
verified customerVerified Customer
Category: Service
Gordon said he would recommend this business for service.
Recommended
BL
Brad L.
North Carolina
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
verified customerVerified Customer
Category: Service
Brad said they did a good job in a timely manner. He said the staff is polite and he appreciates that they got him all fixed up.
Recommended
DW
Dewayne W.
Marshville, NC
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
verified customerVerified Customer
Category: Service
Dewayne said the staff did what he needed them to do quickly.
Recommended
RR
Ryan R.
North Carolina
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
verified customerVerified Customer
Category: Service
Ryan said this business does good work and they have always done right by him.
Recommended
DP
gravatar
DONNIE P.
Wingate, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
verified customerVerified Customer
Mark is a great person to do business with.
I been doing business here for years. It’s a great shop to go to . Mark gets its done.
Recommended
MS
Mike S.
North Carolina
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2020
verified customerVerified Customer
Category: Service
Mike said he would recommend this business for service.
Recommended
RD
Ronnie D.
North Carolina
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Ronnie said that the place helped him as much as they possibly could.
Recommended
LB
Larry B.
North Carolina
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
verified customerVerified Customer
Category: Service
Larry said the business provides outstanding service. Their quality of work is great.
Recommended
RS
Randy S.
North Carolina
Mercury Mountaineer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
verified customerVerified Customer
Category: Service
Randy said this business is always good. He said he's always used them for years.
Recommended
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