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Baseline Tire Shop

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(459 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Little Rock, AR, you’ve found us. Here at Baseline Tire Shop we work hard to earn your trust and loyalty. We know how important it is to find a Little Rock car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Little Rock, AR, you’ve found us. Here at Baseline Tire Shop we work hard to earn your trust and loyalty. We know how important it is to find a Little Rock car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Tire Sales and Repair, Auto Repair
Contact
(501) 400-8363

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
7317 Baseline Rd Little Rock, AR 72209
Baseline Tire Shop's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(459 Reviews)

SK
SGT K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Tire Service
I took my truck in to get a roster and balance on my tires. I filled out a form, sat down and within 5 minutes, my truck was being tended to. The mechanic found that he was locked out of my truck due to my key battery being dead—this was fixed instantly and on site. Took about 25 minutes and they made sure to check my tire pressure in each tire to make sure they were the same. This place is awesome!
Ed R. from Baseline Tire Shop responded on 02/23/2025 09:34 AM

We're glad to hear your visit went so smoothly—sounds like our team was on their toes, and we’re not just talking about tire balancing! It's great that we could get your key issue sorted out quicker than you can say "tire rotation." Your truck deserves the best, and checking all that tire pressure just adds to the awesomeness. We always strive to make tire maintenance a pleasant experience, reducing the stress so you can get back on the road with confidence. Safe travels ahead!


JC
JIMMY c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Very good
Very good people and shop
Ed R. from Baseline Tire Shop responded on 02/14/2025 09:36 AM

We're happy to hear you had a positive experience with us! We believe a tire shop should be a little more than just a place to change tires – we aim for it to be a friendly pit stop on your road to wherever life takes you. If you need anything in the future, we’re just around the corner, ready to help out!


BM
BRUCE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great people & professional service at reasonable prices
I have been going to Baseline Tire Shop for many years because I have always been treated as a valued customer. They have always been accurate on the diagnosis and lay out the options available. Most importantly, they don't do work that is not needed. I trust them with all our vehicles. I also love supporting a locally owned business.
Ed R. from Baseline Tire Shop responded on 02/08/2025 09:35 AM

It's fantastic to hear that you've been part of the Baseline Tire Shop family for so long! We strive to treat every customer like royalty without needing a crown. Accuracy in diagnoses is our game, and we're glad that our approach resonates with you. We firmly believe in the 'less is more' philosophy when it comes to repairs – if it ain't broke, we won't fix it (unless you decide to sprout a flat). Supporting local businesses really does keep the wheels turning in our community. Your loyalty truly keeps us rolling, and we’re glad to have your trust!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Fast service
I had tires mounted and balanced as well as a front end alignment. Cheaper than anyone else. Friendly, experienced staff.
Ed R. from Baseline Tire Shop responded on 02/07/2025 09:34 AM

We're glad to hear you had a positive experience with us! It sounds like we nailed the tire mounting, balancing, and alignment - kind of like a pit stop for your vehicle, but without the dramatic music. We appreciate your recognition of our staff's efforts; they work hard to keep the mood as friendly as a dog with a new bone. Your feedback is invaluable, and we look forward to helping you with your tire needs anytime. Safe driving!


CG
CLECTHA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Ok
All ok
Ed R. from Baseline Tire Shop responded on 02/06/2025 09:35 AM

We're glad to hear everything is on the up and up! If there's ever anything we can do to elevate your experience from "all ok" to "all fantastic," just give us a shout. Enjoy the smooth ride!


BM
BELINDA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great work I’m pleased with the results
The work and communication was excellent great job
Ed R. from Baseline Tire Shop responded on 02/05/2025 09:34 AM

Your feedback is music to our ears! We're glad to hear that you found our work and communication to be excellent. We always aim for a tune that keeps our customers satisfied. If there's anything else we can do to keep up the harmony, just let us know!


MB
MICHAEL B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
9
Outstanding service
Dropped car off. Went back to work they did the alignment while I was gone came back about 4 hours later car was done. Told me to come back within 14 days to have it checked again if I didn’t like it friendly people and reasonably priced car drives great now
Ed R. from Baseline Tire Shop responded on 02/04/2025 09:34 AM

It's fantastic to hear that your alignment experience went so smoothly—sounds like it was a classic case of tire magic while you were off working hard! We take pride in our team's friendly service and keeping prices reasonable, so it's great to know that you appreciated both. And hey, we clearly aim to keep your ride as smooth as your coffee breaks! If anything feels off in the next few days, don't hesitate to swing by for that check-up. Safe travels out there!


TF
TYLER , JAMES F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Fast , friendly ,and quality service
This is the only shop I trust my mine and my families cars at. Great people and great service
Ed R. from Baseline Tire Shop responded on 02/02/2025 09:35 AM

We're delighted to hear that you trust us with your family's vehicles! At Baseline Tire Shop, we aim for a smooth ride, whether it's for you or the entire clan. Great people and great service is our recipe for keeping your cars running smoothly and your family safe. If only we could make washing the car as easy as changing tires! We're here whenever you need us.


AT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Baseline Tire Shop
Came in to have a tire patched due to a screw being in it. Also got my tires rotated. I was in & out in about 30 mins. Service was great & the people were nice.
Ed R. from Baseline Tire Shop responded on 02/01/2025 09:34 AM

We're glad to hear that your tire got back on the road in no time! It seems like our team really hit the nail on the head—well, maybe not a nail, since that would defeat the purpose of the patch! We're always here to make tire troubles a breeze and appreciate you stopping by. Your feedback about our service and team means a lot to us!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great Place for Alignments
Best Alignment shop in town! They found and fixed problems that another shop left unseen on my vehicle. Friendly faces, really good people! I'll do more business with them!
Ed R. from Baseline Tire Shop responded on 01/26/2025 09:35 AM

We're glad to hear that you had a positive experience with us! It’s fantastic that we could help uncover those hidden gremlins that other shops missed. Our team takes pride in looking out for our customers, and a little friendly face never hurts. We look forward to continuing to keep your vehicle in tip-top shape. Here's to smooth rides ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Needed fast service- Got It!
Had a used tire to get me thru and found I had a strut that needed replaced. Fast honest service
Ed R. from Baseline Tire Shop responded on 01/24/2025 09:34 AM

We're glad you found our service both speedy and honest—two qualities we like to think we excel at! And that strut? It's like the unsung hero of your car's suspension, doing its best to keep your ride smooth. If you find yourself needing anything else, just know we're here to help keep those wheels turning. Safe travels!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Better than any dealer ship
Every time I visit Baseline tire shop all my troubles are solved.
Ed R. from Baseline Tire Shop responded on 01/15/2025 09:34 AM

We're so glad to hear that every visit leaves you with fewer troubles! It's like magical tire therapy, but without the couch and the awkward questions. Your satisfaction is what keeps our wheels turning, and we look forward to helping you tackle any tire issues in the future. Safe travels!


LP
LINDA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Good service and customer friendly
They provided good customer service, very courteous and mannerly.
I was provided great service and explained the difference in the weight of the synthetic oil in which I had to purchase.
I was pleased with the service.
Ed R. from Baseline Tire Shop responded on 01/07/2025 09:33 AM

We're delighted to hear that our team was able to keep you informed and comfortable while you were here. Customer service that’s courteous and mannerly is our secret ingredient, and we always aim to keep things running smoothly—just like your vehicle! We're glad you found the oil advice helpful. Drive on with that great service in your rearview mirror!


SK
shelton k.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Good Service
Quick fast and efficient!!
Ed R. from Baseline Tire Shop responded on 01/05/2025 09:34 AM

We're glad to hear that your experience was quick, fast, and efficient! It seems like our team is on the ball, or should we say on the tire? We aim to keep things rolling smoothly for our customers. Your feedback fuels our commitment to providing speedy service without sacrificing quality.


AR
ALFREDO R.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2025
verified customerVerified Customer
8
Good
Good job for tires thank you
Ed R. from Baseline Tire Shop responded on 01/05/2025 09:34 AM

We're glad to hear you had a good experience with your tires! It's our mission to keep you rolling smoothly. If there’s anything we can do to earn that fifth star in the future, just let us know. Safe travels!

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