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Bayberry Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(684 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(315) 652-4707

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7613 Oswego Rd Rt 57 Liverpool, NY 13090-2929
Bayberry Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(684 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent Service
As is expected excellent service at Bayberry automotive!

EH
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ERICA H.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Fast and Trustworthy
Instead of fixing my exhaust leak, they called a dealership and found out it was covered under warranty. I feel like they are the most honest and trustworthy dealership around!!

SV
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SARAH V.
CENTRAL SQUARE, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Top notch!
I always have a great experience with the crew at Bayberry Auto. My concerns are always addressed and I always get honest answers and top notch service.

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Consistent
They do very good work very consistent at what they do so I take all my automobiles there. I’m very pleased with them because they are very loyal and honest.

JD
JEFFREY D.
Pennellville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Bayberry Automotive a great shop
Great shop. Got the job completed fast and well. Very trustworthy, my go to shop for all my vehicles.
John W. from Bayberry Automotive responded on 01/20/2025 06:49 AM

It's fantastic to hear that you had a great experience with us! We do our best to get things done quickly, but it’s always nice to know that our efforts are appreciated. Trust is key in this business, and we're honored to be your go-to shop for all your vehicles. If your cars could talk, we imagine they’d be singing our praises too! We're here whenever you need us again.


KC
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KIMBERLY C.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
We TRUST Bayberry Automotive!
Bayberry Automotive does business the old fashioned way. They form a relationship with customers based on trust. We always receive honest advice on what they recommend is needed to keep us safe. Sometimes it might be an expensive necessity and other times a minor fix but in either situation it is explained clearly and with patience. Sometimes the advice is something that needs fixing now and other times it is about what might happen down the road so at least we can plan for it. Either way we always leave there feeling that we are looked out for just as they’d look out for their own family.
We went to chain places and tried a few small shops as well over the years and each had us leaving feeling uneasy. Finally we came upon Bayberry Automotive and we are so thankful to have a place we can be regulars at. We appreciate them so much.
John W. from Bayberry Automotive responded on 01/20/2025 06:48 AM

It's fantastic to hear that you've found your automotive home at Bayberry Automotive! Building a relationship based on trust is our secret sauce, and it sounds like our team has hit just the right notes for you. We strive to provide honest, clear advice, whether it's about urgent repairs or future considerations—like a friendly crystal ball but with wrenches instead of palm reading. We're delighted that you no longer leave feeling uneasy and have settled into our little automotive haven. Here's to safe travels and smooth rides ahead!


TH
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Tyler H.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
A pleasure to deal with!!
Great service, great people. Will always go back

CC
Corry C.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Corry said they are always on top of things. They provide great service.
Recommended

DD
Dienna D.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Dienna said they were great, timely, and they did a great job.
Recommended

PJ
Pete J.
Parish, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Pete said it was great and he definitely recommends them.
Recommended

MQ
MAUREEN Q.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
The best
Bayberry automotive is the best place around. John and his staff are excellent at what they do. I would recommend them to anyone.
John W. from Bayberry Automotive responded on 01/20/2025 06:50 AM

We're pleased to hear you had such a great experience with us! John and the whole team appreciate your kind words and recommendation. We strive to keep our customers rolling smoothly, and it sounds like we hit the mark with you. If you ever find yourself with automotive questions or just want to chat about cars, we're here, ready to listen. Happy driving!


BT
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Bob T.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
10
Bob T. - Brakes & NYS Inspec
First Time Visit for service to my 2020 Jeep Cherokee - Brake work, 40 mile checkup.. Fluids changed, NYS inspection, etc. Fast, friendly and reliable service...My new Go-To place for vehicle maintenance.

BT
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Bob T.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
10
Bob T. - Brakes & NYS Inspec
First Time Visit for service to my 2020 Jeep Cherokee - Brake work, 40 mile checkup.. Fluids changed, NYS inspection, etc. Fast, friendly and reliable service...My new Go-To place for vehicle maintenance.

BS
BAILEY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Quick, Easy, Reliable
My grandfather has been coming here for years. After moving to the area, my car needed work. Bayberry Automotive was incredibly quick getting me an appointment. They provided quick and easy service. I have the peace of mind knowing that the work was done right and will last. Mackenzie was so sweet and John was great even mentioning if I had any questions or concerns to call and they’d help. Will 100% be back!

JN
JIM N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Brake job
I needed rear brakes done. As usual they explained exactly what I needed and cost. Everything was done in a timely manner!
Service Coupons and Posts
We're blushing! 😊 Thank you for recommending Bayberry Automotive to everyone! We promise to keep revving up the service and keeping your rides smooth. 🚗💨 #BayberryAutomotive #CustomerLove
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Thanks for the awesome review! ?? We're thrilled you zoomed in for a quick oil change and zoomed out even faster! Our team is here to keep you rolling smoothly. Until next time, safe travels! ?️ #BayberryAutomotive #FastService
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Thanks for the fantastic review! ?✨ We’re thrilled to hear we were quicker than the dealership and that our team nailed the diagnosis! It's all about getting you back on the road faster. Here’s to speedy repairs! ?️ #BayberryAutomotive #CustomerFirst
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Thanks for the awesome review! We're thrilled our service hit the mark again. ?? We're here to keep your ride smooth and your smile wide! Keep those wheels turning! #BayberryAutomotive #CustomerAppreciation
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We're thrilled to hear about your smooth oil change experience! ?? Our team loves keeping your engine running like a dream. Thank you for the glowing recommendation! We’ll keep the coffee hot for your next visit! ☕✨ #BayberryAutomotive #HappyCustomers
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We're thrilled to hear you feel right at home with us! ? Your comfort is our top priority—after all, we want you to enjoy the ride! ?? Thanks for the fantastic review! #BayberryAutomotive #ComfortOnTheRoad
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Thanks for the stellar review, John! ? Keeping your ride in top shape is our jam, so we’re thrilled to hear about your quick and efficient oil change experience! ?? #CustomerAppreciation #BayberryRides
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Thanks for trusting us with your car, Lynda! We're glad to be your go-to for quality service and timely repairs. ? Your support means the world to us! #CustomerAppreciation #BayberryAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Darrin! We're so glad we could get you back on the road quickly. Looking forward to serving you again! #CustomerAppreciation #BayberryAutomotive ?
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? We're revved up about your 5-star review, Joe! Thanks for being a part of the Bayberry Automotive family! ?? #CustomerAppreciation #BayberryAuto
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Hey there, Debra! ? We're thrilled to be your go-to for all things automotive! Thanks for the love, and we're here for you whenever you need us! #CustomerAppreciation #BayberryAutomotive
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