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SureCritic / Bay's Auto Repair & Services
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Bay's Auto Repair & Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(136 Reviews)
88
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(206) 783-5670
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5015 14th Ave NW Seattle, WA 98107
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Bay's Auto Repair & Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(136 Reviews)
Write a Review
Recent Reviews
Verified Customer
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
They have my full trust
I don't have the best luck with cars, and I don't really understand them either. First time I went to Bay's, I was told by another place that I needed a battery and an alternator. Bay's ran another test for me just to check, and all I needed was a new battery, which saved me so much money! I've gone back two other times with car issues, and they always double check my issues, explain things to me in a way I can understand, and the price is never as bad as I expect it to be.
s.
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Super
The best
Verified Customer
Jeep Renegade
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2025
verified customerVerified Customer
0
Charging way too much for a simple battery change
Overcharging ridiculous amounts. Don’t come here
The Team A. from Bay's Auto Repair & Services responded on 04/23/2025 06:01 PM

We gave you the option of battery pricing. You declined the service. We don't set battery pricing because we dont have them in stock. As I recall, you had AAA tow your car here because AAA said that it wasnt the battery (they brought one just in case). We only charged you half hour diagnostic (paid cash $94.00) but also notified. We went out of our way and charged your battery fully so you were able to drive it out here without calling another tow(AAA).

Verified Customer
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Found a good car repair facility.
Professional, polite, efficient, fair price.
Verified Customer
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great service
Would recommend!
SC
gravatar
Sheryl C.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
What a great group of people!
I was on my way to Seattle for a doctor’s appt when my check engine light came on while going over the Snomomish pass. Stressful! I googled car repair and chose to call Superior Auto. They couldn’t get me in, but referred me to Bay’s. Bay’s had me leave the car and assured me they would get to it first thing the next morning and try to have to fixed for my return trip on Saturday. They found the problem and had it ready by 4 the next day. They even gave me a senior discount! I will be forever grateful!! Thanks to Yusha and Moses…you’re the best!
MG
gravatar
Margaret G.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great and reliable service
They provide reliable services at a reasonable cost. People are friendly and helpful and make it easy to schedule an appointment and are very welcoming.
RB
Rodrigo B.
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quick and awesome!
Very quick efficient and communicative
DC
David C.
Saturn Outlook
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Pros!
Thank you!
RM
Roland M.
Ford Super Duty F-550 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
GENUINE. TRUSTWORTHY. SERVICE.
I had an outstanding experience at Bay's Auto Repair. Moses, the Chief Mechanical Officer (CMO), leads an excellent team of mechanics, while Yusha, the Chief Operations Officer (COO), ensures smooth operations. They expertly serviced my Ford F550 Super Duty box truck. Their facility is well-equipped with top-notch tools and can accommodate large vehicles. The entire team delivered exceptional service!
IJ
Interdyme Inc J.
Honda S2000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Everybody should have a Mechanic like BAY
These guys got recommended to me by an old friend who said “Bay’s really good, fast, and they’re affordable-Significantly”. I echo the same recommendation to probably five of my friends. All who turned into steady customers and thanked me! They liked Bay’s personal touch, they get to know you there. Such a difference! 100%
Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Quick, Efficient and Friendly Staff
Best Shop to go to when you are in a pinch! Told them exactly what my concerns were with my vehicle. Described that my butt was “tickling” when driving at fast speed and suspected that it was the rear brakes/rotors. I also heard a whistling noise coming from the passenger side and they said it was one of the belts. Told me to bring in the morning and I would have my car back before end of day! Everyone there is very friendly and knowledgeable . You are definitely in good hands when it comes to car repairs. I will now go to Bays Auto Repair & Collision Services for all my car needs. Great Experience!!!
GH
Geoff H.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Quick, friendly, efficient
When I called Bay's they told me right away that they could do the job that I needed and then I could get my truck towed there that day. They were able to take it in on a Friday and had it ready for me to pick up the following Wednesday. They worked easily with my insurance company, and the adjuster commented on just how friendly and helpful they were. I would recommend them over any body shop I've used!
Verified Customer
Scion xB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
9
Quick and friendly service
Alternator went out the night before and brought the car out right as they were opening. Got a quote within minutes and the car back earlier than they had planned.
Great little neighborhood shop!
MC
michael c.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
8
Great job
They helped me out with the work,and the price.
Friendly staff
Displaying Review 1 - 15 of 136 in total
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