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Bentons Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)
78
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

Contact
(559) 739-0819

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1720 E Janelli Ct Visalia, CA 93292
Bentons Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)

Verified Customer
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Friendly and Quick!
Very nice and professional!
The Team a. from Bentons Auto Center responded on 03/02/2025 09:40 AM

We're glad to hear you found us nice and professional! It's our goal to keep the automotive experience as smooth as a freshly oiled engine. If you need anything else, you know where to find us!


LN
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Larry N.
Visalia, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2025
0
No quality service
It's hard to believe that after over 10 years of using Benton's automotive that their service has dropped off so much. I have probably spent upwards of $20,000 (or more) in repairs, referred numerous people and today was the worst of them all. It's been getting progressively worse in the last year.

Today's last straw were tires. They put four new tires on less than 2 years ago. There was a manufacturing issue and about 3 months ago I brought it in and they said there was nothing they can do. Today they put two new tires on and said they would try and get them warrantied.
The issue is that it's 9:00pm before a long day of work tomorrow morning to come to find that I only have 15# in one of the brand new tires. 7-Eleven pump is broken and across the street is closed.
Added to that was the fact that I would have assumed that they should have put the two brand new tires on the front. I'm no mechanic but my understanding is you put the best tires in the front.
So sad.
So disappointed.

LN
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LARRY N.
Visalia, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/19/2025
verified customerVerified Customer
2
Tire replacement
Thank you for changing the tires but I would have liked for you guys to I have switched the new tires to the front.
You guys are the experts so I would have assumed that would have been suggested

KA
KAREN A.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Customer
Very good service.
The Team a. from Bentons Auto Center responded on 02/24/2025 09:39 AM

We're glad to hear you had a good experience with our service! We aim to keep everyone on the road with a smile. If you have any special requests or need additional assistance, don’t hesitate to let us know. We're here to help!


TJ
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TONY J.
Posey, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Quick and easy service
This guys do an absolutely amazing job
The Team a. from Bentons Auto Center responded on 01/15/2025 08:12 AM

We really appreciate you taking the time to share your thoughts. We're always aiming for the stars when it comes to our work, and it's great to know that our efforts are being recognized. If there's ever anything else we can do to keep that "amazing job" vibe going, just let us know!


Verified Customer
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Car guy
Quick, efficient, quality service at a fair price.
The Team a. from Bentons Auto Center responded on 01/15/2025 08:12 AM

We're all about speed and quality here, and it's great to hear you had a fantastic experience with us! It sounds like we hit the nail on the head with our service model. We strive to keep things efficient and affordable while still delivering that high-quality touch. Your feedback is appreciated and gives us the fuel to keep doing what we do best!


Verified Customer
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Fast
Was friendly. Answered all my questions in a timely manner
The Team a. from Bentons Auto Center responded on 01/15/2025 08:12 AM

We appreciate your feedback! It's great to hear that our team was friendly and able to answer all your questions promptly. We always aim to be as helpful as a GPS on a road trip—minus the occasional traffic jam. If you need anything else in the future, don’t hesitate to reach out!


MM
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MARTIN M.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Challenger repair
Those guys did a great job on my car.
Very pleased, that is the reason that I keep using their service for the past 20 years, I have taken different cars to them and they always get the same result,
Great job.
The Team a. from Bentons Auto Center responded on 01/15/2025 08:13 AM

It's fantastic to hear that you've been with us for two decades! That's longer than some of the cars we've serviced. We're glad to know that our work consistently meets your expectations. You clearly have great taste in both cars and service! Thank you for continuing to choose us for all your automotive needs. We look forward to keeping your vehicles running smooth for years to come.


TJ
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TONY J.
Posey, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Still great service
Still a shop to have your vehicle worked on
The Team a. from Bentons Auto Center responded on 10/23/2024 07:43 AM

It's great to hear that you consider us the go-to spot for vehicle repairs. We aim to keep things running smoothly, and it sounds like we're hitting the mark! Just remember, if your car ever starts whispering sweet nothings about its troubles, you know where to find us. Drive safe!


MM
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Martin M.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
10
Awesome
Awesome service, very knowledgeable, very courteous
The Team a. from Bentons Auto Center responded on 09/28/2024 09:19 AM

It's fantastic to hear that you had such a positive experience with our team! We're all about keeping things courteous while being knowledgeable—it's like our secret recipe for success. Your support means a lot to us, and we look forward to continuing to provide top-notch service.


MM
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MARTIN M.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Smog test
The tech were very friendly, and I was charged for the service 50% less that other shops.
The Team a. from Bentons Auto Center responded on 09/28/2024 09:20 AM

We appreciate your feedback! It’s always great to hear we’re not just friendly faces but also kind to your wallet. Our team is dedicated to providing excellent service without breaking the bank. If only every trip to the shop was as pleasant and budget-friendly! Safe travels, and we hope your vehicle continues to run like a dream.


DW
DAVID W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
9
Brake job
Friendly knowledgeable service and the work was done quickly. No hassles!
The Team a. from Bentons Auto Center responded on 09/18/2024 04:52 PM

We appreciate your feedback about our friendly and knowledgeable service! It’s great to hear that we could get you in and out without any hassle—just like a smooth pit stop in a race. Your satisfaction is our fuel, and we’re here to keep your vehicle running smoothly. Come back anytime for another quick service!


CC
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CHUYS C.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
10
AC recharge
Izzy and Mario make things easy and fast was only waiting a couple hours because they were busy but every thing was done the same day. Great service!

CH
CHUCK & CRAIG H.
Visalia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
verified customerVerified Customer
10
New tires
In and out in no time. Thanks much!!
The Team a. from Bentons Auto Center responded on 08/18/2024 07:30 AM

Hey Chuck & Craig! We're thrilled to hear that we were able to get you back on the road quickly. Thanks for choosing us, and we hope to see you again for any future auto needs!


JL
JOSH L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
verified customerVerified Customer
8
Walk in for smog
I showed up without an appointment and was helped out right away. The staff was friendly and provided a quick and pleasant service!
The Team a. from Bentons Auto Center responded on 08/18/2024 07:32 AM

We greatly appreciate you taking the time to share your positive experience at our center! We understand that car trouble can be stressful, so we're delighted to hear that our team could assist you promptly and with a friendly attitude. Thank you for choosing us, and we look forward to serving you again in the future!


Displaying Review 1 - 15 of 23 in total
Service Coupons and Posts
Thanks for the 5-star review! ? We're thrilled to hear that our team provided excellent service. We aim to keep you informed and get you back on the road ASAP! ? #CustomerAppreciation #BentonsAuto
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