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Bert's Motor Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(368 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Bert's Motorworks servicing the San Antonio area for over 30 years! it’s our dedication that differentiates us from other car repair shops. We’re continuously training our team of mechanics to provide the highest levels of technical expertise for our customers. Bert's Motorworks believes in getting you back on the road as soon, and as Bert's Motorworks servicing the San Antonio area for over 30 years! it’s our dedication that differentiates us from other car repair shops. We’re continuously training our team of mechanics to provide the highest levels of technical expertise for our customers. Bert's Motorworks believes in getting you back on the road as soon, and as safely, as possible. ...more

Categories
Auto Repair, Car Maintenance, European Auto Repair
Contact
(210) 673-6202

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7990 Tezel Rd San Antonio, TX 78250
Bert's Motor Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(368 Reviews)

PM
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Paul M.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2023
0
Do not trust them
Took a 2009 Chevy Aveo in for a diagnostic check to see if it was worth buying. They said for a bit over $200 they could check the engine. They first say the vehicle needed ~$1400 to correct all problems. I agreed to pay that and bought the car from the seller. Then I started getting call's saying now it needed another $1000. Then another few hundred. Final price was more than 2 times the original price. Total was $3700. Was told not to worry about the check engine light. If I was willing to spend another $300 - $400, then that problem could be addressed but the car was way more reliable. The mechanic actually told me the car was not drivable when he started. I asked, then how did I drive it up here? Also, the car broke down on the way home when I stopped for gas. I had to get a jump start. When I called the shop, they said they do not offer 'mobile service'. It didn't break down getting to the shop, just leaving. They are total scam artists. Never trust their first price. Always double or triple the first price they tell you here. I will never come back here.

JU
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Jaidee U.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
10
335i
Was able to fix vehicle very quickly thank you very much.

AM
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Angel M.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2022
verified customerVerified Customer
10
Excellent work
Definitely recommend this place very professional this is my go to place from now on

KE
Kaye E.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2022
verified customerVerified Customer
10
Excellent experience
My husband had repairs done at Bert’s and was highly satisfied. When he passed away, I’ve stopped by for advice and, today, for a repair. My problem was diagnosed correctly by Cary and they worked me in despite being very busy. Bert and staff are knowledgeable, friendly, and honest!

KE
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Kaye E.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2022
10
Excellent experience!
I ran over a road hazard and had flap dragging underneath the car. Took it to Bert’s. Cary took a look, said they could take care of it and worked me in. It was fixed in 15 minutes and NO charge. Honest, knowledgeable, and pleasant to deal with. Glad to have Bert’s in my neighborhood.

GG
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Gloria G.
San Antonio, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2022
verified customerVerified Customer
10
I can always count on Bert's Motor Works service to fast and done right.
I have been taking my vehicles to Bert's Motor Works for over 30 years. They have done an exceptional job on all my vehicles. This is the only mechanic shop I trust to find the problem and fix my vehicles the right way. They know what their doing and I highly recommend them.

RB
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Ray & Carmella B.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2022
verified customerVerified Customer
10
Honesty is what i look for from auto mechanics
I have been to Bert's more than once and I get good work done on all my vehicles and he informs me of what needs to be done to prevent future problems with my vehicles. I appreciate honest and quality work because I am able to refer other people who is in need of good mechanic work for their vehicles.

BO
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Benjamin O.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2022
verified customerVerified Customer
10
Quick, Efficient and Worth the Visit
Gone with so many auto mechanics in previous years. But I keep coming back to Burt Auto because he does the best job. He gurantees his work but I can not remember anytime I actually went back for the same reason or previous work. His prices really do match his work and honestly, if you dont want to deal with the same auto issue again... take to Burts. "Take it to Burts" has been a saying in my family for a while now when we want it done once and done it right.

Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2022
verified customerVerified Customer
10
Thorough Diagnostic
These guys were recommended by a good friend and they did not disappoint. They did a thorough diagnostic and a report to backup what they found. Better than the dealership service center.

OP
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Oscar P.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
10
Successful repair.
You are the 4th mechanic to work on our Volvo. You were the only one to find the issue(,s) and fix the issues I mentioned when I dropped it off. We are very happy.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2022
verified customerVerified Customer
10
Thank goodness I found them, no need to look anymore.
The European specialists I went to before are great but overpriced for the same service. It took some time to find the issue but it works great again. Great service and honest employees.

Verified Customer
Castroville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Great Service
Love Bert's. Carey is the best. This is a very professional Auto shop. I would recommend to anyone. They are on the busy side though. Make sure you call in advance.

TF
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Todd F.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
In for check engine light
When you find a trustworthy mechanic- you stay with them- Bert’s is such a place- highly recommended

SL
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Sr.James L.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customerVerified Customer
10
Car repair
Excellent friendly service

MS
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Mike S.
Helotes, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2022
verified customerVerified Customer
10
Had a very positive experience!
I had a very positive experience with Bert's motor works. It was my first time using them and they were referred by someone I trust. I was not disappointed. My service tech, Cary was professional and the communication and explanation of the work that needed to be done and options was exceptional. I got to work done ahead of the original schedule and within the budget. I will definitely be using them again!
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