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Best Way Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,343 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Serving the Rock Hill and Fort Mill area since 2011, the European auto repair specialists at Best Way Automotive Service & Sales LLC truly know their stuff. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been acclaimed as the best auto specialty shop experts in the larger Rock Hill and Fort Mill Serving the Rock Hill and Fort Mill area since 2011, the European auto repair specialists at Best Way Automotive Service & Sales LLC truly know their stuff. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been acclaimed as the best auto specialty shop experts in the larger Rock Hill and Fort Mill areas for over 4 years. As the most respected Rock Hill shop in the Rock Hill and Fort Mill region, our knowledgeable European auto repair experts are proud of their Auto Repair, Transmission Repair, Brake Repair, BMW Repair and Mercedes Benz Repair efforts. Having the strictest requirements at auto specialty shop, each of our highly-trained European auto mechanics have through extensive European auto repair training, in addition to advanced certification. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been recognized as the most reliable source of in Rock Hill and Fort Mill since 2011. While the guys do pride themselves in BMW Repair, our prestige was not build on Mercedes Benz Repair expertise alone. At Best Way Automotive Service & Sales LLC, our European auto repair experts are masters of their craft, having served Rock Hill and Fort Mill for over 4 years. It does not matter if your individual automotive repair requirements demand Mercedes Benz Repair or not - the European auto repair professionals are eager to provide reliable and thorough auto care. Ranging from Auto Repair to Transmission Repair, and Brake Repair to BMW Repair, the European auto repair professionals have your back. Come on into Best Way Automotive Service & Sales LLC in Rock Hill and Fort Mill this week! ...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(803) 980-2277
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
785 Riverview Rd Rock Hill, SC 29730
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Best Way Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,343 Reviews)
Write a Review
Recent Reviews
CL
CANDACE L.
Rock Hill, SC
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent!
Best way automotive is always very trustworthy! I wouldn’t go anywhere else.
TW
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TERRI W.
Philadelphia, PA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Polite & Professional
The mechanics were thorough and kind. They had to complete extra work just to get to the part in my car when they moved and replaced all the things in the back seat, since I am in the process of moving. They also fixed my car in a timely way and noted the additional things that the dealership warranty needs to repair. Amber was also kind and helpful with the explanations and updates.
LG
LISA G.
Rock Hill, SC
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Superior Customer Service
They did an excellent job on repairing my power steering. Amber and the team provided exceptional customer service and went above and beyond to meet my needs. Call me an extremely happy patron!
Jason & Sarah N. from Best Way Automotive Service responded on 03/21/2025 05:04 AM

Hi Lisa, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle!

Have a wonderful weekend, 
-Best Way Automotive

KP
Kira P.
Rock Hill, SC
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Kira said they have always been great, quick service and reliable.
Recommended
Jason & Sarah N. from Best Way Automotive Service responded on 03/20/2025 01:52 PM

Hi Kira, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle. 

Have a great day!
-Best Way Automotive

SJ
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SANDRA J.
Rock Hill, SC
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
9
Sandra's review
They do good work
Jason & Sarah N. from Best Way Automotive Service responded on 03/18/2025 07:08 AM

Hi Sandra, 

Thank you for taking the time to write a review for us. We appreciate the continued opportunity to service your vehicle. 

Have a great day, 
-Best Way Automotive

Verified Customer
Rock Hill, SC
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service
Amber was very helpful and pleasant to talk to
Jason & Sarah N. from Best Way Automotive Service responded on 03/18/2025 07:07 AM

Hello, 

Thank you for taking the time to write a review for us. We appreciate the kind words and the opportunity to service your vehicle. 

Have a wonderful day, 
-Best Way Automotive

TB
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TIM B.
Rock Hill, SC
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Professional and Courteous Staff
Had some major services performed on our 2017 MB GLC 300. Dropped off our vehicle late afternoon in advance of scheduled service the following day. Major services were completed and our vehicle was ready for pick up the same day as scheduled. That is prompt and professional service! Amber is always courteous and handles her role in a professional manner with scheduling and advisement of services to be performed. Rock Hill is fortunate to have a local automative repair facility that provides a high level of service and is professional and courteous to their customers.
Jason & Sarah N. from Best Way Automotive Service responded on 03/13/2025 08:02 AM

Hi Tim, 

Thank you for taking the time to write a review for us. As always, we appreciate YOU! Your continued support and kind words are encouraging!

Have a WONDERFUL day, 
-Best Way Automotive

KM
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KEENAN M.
Rock Hill, SC
Volkswagen Jetta Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2025
verified customerVerified Customer
8
Staff was professional and very nice
Hard to find mechanics that work on Volkswagens in Rock Hill. Best way was able to work on my vehicle and find the issue after the only other shop that would work on it couldn’t find the issue
Jason & Sarah N. from Best Way Automotive Service responded on 03/11/2025 02:11 PM

Hi Keenan, 

Thank you for taking the time to write a review for us. We greatly appreciate the opportunity to service your vehicle and for the kind words. 

Have a great day, 
-Best Way Automotive

BG
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BRET G.
Rock Hill, SC
BMW M8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Excellent service
Did great work on my BMW
Jason & Sarah N. from Best Way Automotive Service responded on 03/10/2025 06:38 AM

Hello, 

Thank you for taking the time to write a review for us. We appreciate the opportunity and your continued support!

Have a wonderful day, 
-Best Way Automotive

BD
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BRENDA D.
Columbia, SC
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent Service
Service never disappoints…. Honest and reliable.
Jason & Sarah N. from Best Way Automotive Service responded on 03/10/2025 06:37 AM

Hi Brenda, 

Thank you for taking the time to write a review for us. We appreciate YOU and your continued support!

Have the BEST day, 
-Best Way Automotive

DN
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DOUG N.
Rock Hill, SC
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
My last adventure at Bestway Auto
As always the customer service is great. The certified mechanics are thorough in their rooting out of the problem, the use of quality parts and doing the work in a timely fashion. They are my go-to auto service.
Jason & Sarah N. from Best Way Automotive Service responded on 03/10/2025 06:36 AM

Hello Doug, 

Thank you for taking the time to write a review for us. As always, we appreciate the opportunity and continued support!

Have a great day, 
-Best Way Automotive

LM
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LYNN M.
Rock Hill, SC
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Service checkup
Always excellent service and done in a timely manner..
Jason & Sarah N. from Best Way Automotive Service responded on 03/07/2025 08:23 AM

Hi Lynn, 

Thank you for taking the time to write a review for us. We greatly appreciate the continued support and opportunity to service your vehicle. 

Have a wonderful weekend, 
-Best Way Automotive

GF
GARY F.
Charlotte, NC
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
9
Regular service to Audi Q5
Best Way was recommended to me from a log established source that had serviced my vehicle for years prior to retiring. Best Way employees Amber and Jason were professional, courteous and promp.. Overall expetiane and 1st impression were very good.
Jason & Sarah N. from Best Way Automotive Service responded on 02/28/2025 09:01 AM

Hi Gary,

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle and happy to hear you had a pleasant experience!

Have a great day, 
-Best Way Automotive

JV
JEFFREY V.
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Professional
Fair pricing with good knowledgeable service.
Jason & Sarah N. from Best Way Automotive Service responded on 02/27/2025 12:18 PM

Hi Jeffrey, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle. 

Have a wonderful day, 
-Best Way Automotive

BK
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BLAKE K.
Fort Mill, SC
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
My experience.
Staff was very helpful and knowledgeable. Excellent customer service and work completed promptly.
Jason & Sarah N. from Best Way Automotive Service responded on 02/27/2025 08:35 AM

Hi Blake, 

Thank you for taking the time to write a review for us. As always, we appreciate YOU and your continued support!

Have a fantastic day, 
-Best Way Automotive

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