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Big Ed Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Detroit, MI, you’ve found us. Here at Big Ed Car Care we work hard to earn your trust and loyalty. We know how important it is to find a Detroit car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Detroit, MI, you’ve found us. Here at Big Ed Car Care we work hard to earn your trust and loyalty. We know how important it is to find a Detroit car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Detroit, we are totally confident that Big Ed Car Care is the best option in town!
...more

Categories
Auto Repair, Auto Maintenance, Auto Body
Contact
(313) 367-6156
Closing in 53 minutes
Business Hours

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12835 W 7 Mile Detroit, MI 48235
Big Ed Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)

BK
BRADLEY K.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2024
verified customerVerified Customer
9
I know how it is to have to please the public.I am a residential contractor who never had not one displeased customer in over 40 years.
You are treated with respect.I am pleased with the outcome of my vehicle.They know how to deal with extended warranties so you don't get kicked around and give up like I almost did.They sure kick the hell out of Bronson's.
Your Trusted S. from Big Ed Car Care responded on 06/18/2024 09:32 AM

Hey Bradley,We're thrilled to hear that you had such a positive experience with us! Respecting our customers and providing effective solutions, especially with extended warranties, is a top priority for us. Thanks for choosing us and for your kind words. We'll make sure to keep kicking the competition like we did with Bronson's!


GR
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GEORGE R.
Detroit, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2024
verified customerVerified Customer
8
Quick analysis and repair
Big Ed does great work
Your Trusted S. from Big Ed Car Care responded on 05/19/2024 09:32 AM

Hey George! Thanks for the kind words. We're glad you're happy with the service. If there's anything else we can do to make it a 5-star experience next time, just let us know. We're always here to help. Safe travels!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
verified customerVerified Customer
10
Always great work, very reasonable pricing and friendly service.
I brought my daughters 2014 Accent in front frand rear brakes after being quoted an unreasonable amount somewhere else. Ed was able to get her in and out that same day and stuck to the original amount he quoted me over the phone. I recommend you give him a call today.
Your Trusted S. from Big Ed Car Care responded on 03/22/2024 06:48 AM

Thank you for choosing Big Ed Car Care for your brake service needs! We're thrilled to hear that we could provide a convenient and fair-priced solution for your daughter's 2014 Accent. It's great to know that our team was able to get the job done efficiently and as promised. We appreciate your recommendation and look forward to assisting you in the future!


JC
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JACKIE C.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
10
Ed is always honest and upfront with work that needs to be done and of cost of the repairs
Whenever I have any issues with my vehicle, I always trust that Ed will take care of the issue/s. I have been going to Ed's shop for since it opened and I would recommend him for any automobile issues
Your Trusted S. from Big Ed Car Care responded on 03/20/2024 06:05 AM

Thank you for the glowing recommendation, Jackie! We're delighted to be your go-to spot for keeping your vehicle in top-notch condition. Don't hesitate to reach out if you need anything else in the future. We've got your back!


SHATAYSHA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2024
verified customerVerified Customer
10
Great service
I appreciate them with their honesty in helping me with my vehicles. Very affordable prices and does not make you wait a long time to fix your vehicle. Highly recommended.
Your Trusted S. from Big Ed Car Care responded on 02/16/2024 09:32 AM

Thank you for your positive review! We are glad to hear that you appreciate our honest service and affordable prices. We strive to provide efficient and timely repairs for our customers. Your recommendation means a lot to us. If you have any further automotive needs, don't hesitate to reach out.


CM
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Ceola M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2024
verified customerVerified Customer
10
Very good
Service was good. I have no complaints

LB
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2023
verified customerVerified Customer
10
Quick service provided
Ed got my car in as soon as they opened Saturday morning at 9am and my electrical and exhaust issues were resolved before 2pm. Very polite and professional. Gave me VERY reasonable and affordable prices before he did any work. Will definitely go back for any car troubles I may have in the future!

SC
Setyra C.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2023
verified customerVerified Customer
Category: Service
Setyra said they solve the issue.
Recommended

JS
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JACQUETTE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2023
verified customerVerified Customer
10
Loyal Customer
I don’t take my car to anyone else. Ed has always done great on both my vehicles.

MW
Martez W.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
verified customerVerified Customer
Category: Service
Martez said the service was quick and fast, and the people were really nice.
Recommended
Your Trusted S. from Big Ed Car Care responded on 01/25/2023 01:34 PM

Thank you for coming in to Big Ed Car Care, we appreciate you choosing us!


DW
Darrin W.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
verified customerVerified Customer
Category: Service
Darrin said they did everything possible to make sure his vehicle was in working order. They provided him with a loaner vehicle. It's a good business. They give that personal touch and are extremely thorough. They are a great business.
Recommended

DW
Diamond W.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
verified customerVerified Customer
Category: Service
Diamond said they take really good care of their customers' vehicles, and they are informative.
Recommended

TP
Thomas P.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
verified customerVerified Customer
Category: Service
Thomas said they are real polite and they took care of him.
Recommended

NA
Napoleon A.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2023
verified customerVerified Customer
Category: Service
Napoleon said they are wonderful and really nice. He said they are reasonable, polite, and they care. He said he has recommended them.
Recommended

Displaying all 14 Review
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?? Thanks for the 5 stars, Bradley! We're thrilled to have saved you from the Bronson's misery! Your trust means a lot. Keep cruising trouble-free! #CustomerAppreciation #BigEdCarCare
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? Thank you for the awesome review! We're glad we could help with the brakes and keep it budget-friendly. Always here for your car needs! #CustomerSatisfaction #CarCare
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Thanks for your trust, Jackie! We're so glad to be your go-to shop for all things car care. Looking forward to keeping your wheels rolling smoothly! ?✨ #CustomerAppreciation #BigEdCarCare
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????? We're thrilled to hear you appreciate our honesty and efficiency! Thank you for the recommendation! ?? #BigEdCarCare #Detroit #FiveStarService
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? Thank you for the 5-star review! ? We're glad you had a great experience and appreciate your support. ? #HappyCustomers #QualityService #BigEdCarCare #Detroit
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Get Your AC Serviced for Summer!
Be sure to get your coolant flushed as well!
Code: $20off
Offer Valid 02/24/2025-03/29/2025

Get Your AC Serviced for Summer!
Be sure to get your coolant flushed as well!
Code: $20off
Offer Valid 02/17/2025-03/22/2025

Get Your AC Serviced for Summer!
Be sure to get your coolant flushed as well!
Code: $20off
Offer Valid 02/10/2025-03/15/2025

Get Your AC Serviced for Summer!
Be sure to get your coolant flushed as well!
Code: $20off
Offer Valid 02/03/2025-03/08/2025

Get Your AC Serviced for Summer!
Be sure to get your coolant flushed as well!
Code: $20off
Offer Valid 01/27/2025-03/01/2025

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