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Bill Herrig's Auto Parts & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)
83
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Bill Herrig's Auto Parts & Repair is a family-owned and operated, one-stop shop for all vehicle repair needs in the city of Rome, NY. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and Bill Herrig's Auto Parts & Repair is a family-owned and operated, one-stop shop for all vehicle repair needs in the city of Rome, NY. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and safely. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(315) 336-9246

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5118 Heelpath Rd Rome, NY 13440
Bill Herrig's Auto Parts & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)

RM
Ron M.
Blossvale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great Work
Great work on my vehicle along with all the problems with the and the weather. KEPT ME POSTED on what parts were needed and the cost of everything.

Verified Customer
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Oil change
Fast and efficient

ES
Eric S.
Lee Center, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
2019 Jeep Grand Cherokee
Water pump and serpentine belt replaced. Pleasant and helpful service as always. Thank you for getting my vehicle in quickly.

MR
Michael R.
East Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Quick and professional
Worked with us after towing from accident to get our vehicle to the right shop very quickly so we could get our rental car from insurer. Thanks again!

PE
Patricia E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great Service!
My Hybrid system on my Rav 4 had a malfunction and the dealership told me not to drive it. I called Herrig’s Garage for a tow and they arrived shortly thereafter. They had all my paperwork in order and were very kind and professional. I would highly recommend!

JE
James E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
No Start
Had a no start situation with my ram . Called Herrigs Auto . They came and flat beded my truck and diagnosed it same day .Called me with cost to repair and had it done . Rich , Scott and Joe very professional. Will use there service again .

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2025
verified customerVerified Customer
10
Great service
I have been going to Bill Herrig’s for the past 4 years and would highly recommend To my friends if need any car services or repairs

MF
Maureen F.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Maureen Ferris
These guys are the best! They get me the best deals. I only pay for the repairs my car needs. Nothing unnecessary. They are honest and I feel safe driving my car with Herrig's on my side. I can't say enough good about them.

BH
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Billie Jo H.
Herkimer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2024
verified customerVerified Customer
10
Let it snow (tire), let it snow (tire)…
I had new tires ordered and put on and the service was quick and friendly. The garage even got me a rebate on the cost.

DW
Dorene W.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2024
verified customerVerified Customer
8
They always do a good job.
The guys are very friendly and helpful and accommodate the customers. I wish prices could be a bit cheaper

JA
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John a.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
0
Herrig's review
Herrig’s auto is by far best mechanic shop around .great family owned business

SP
Sarah P.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
New Tires
As always Bill Herrig’s did a fantastic timely job!

KH
Karla H.
Blossvale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
On the ball
Great guys know their jobs and get things repaired quick. Owner is honest guy and fair. Helped us with issues without adding to the bill.

MG
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Michael G.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
9
Great job done
They alway do great work and friendly

KB
Kornelia B.
Blossvale, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2024
verified customerVerified Customer
8
Quick and price is more then fair.
Took my car in within two days and was all done and ready to roll in just a couple of hours. The young man who work there are very nice and friendly and help wherever they can.
Thanks a bunch you guys?

Displaying Review 1 - 15 of 39 in total
Service Coupons and Posts

Big shoutout to our awesome team! 🚛🔧 We're thrilled to get your Ram back on the road pronto. Thanks for trusting us with the diagnosis and repair! We promise to always keep the wheels turning. See you next time! 😄 #AutoRepair #CustomerCare
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Thank you for the fantastic review! ?✨ We love helping you save on repairs while keeping you safe on the road! Honesty is our superpower, and we're thrilled to be your trusted pit crew. ?‍♂️?‍♀️ #CustomerLove #HonestRepairs
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?? Thanks for the awesome review! We're thrilled you enjoyed our quick and friendly service and snagged that rebate! Remember, a smooth ride starts with great tires! ?? #CustomerSatisfaction #BillHerrigsAutoParts
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Thanks for the awesome review! ?⏰ We’re thrilled to help you keep your ride running smoothly and on time. Who knew auto maintenance could be this speedy? ? #TimelyService #AutoCare
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We're thrilled to hear that our team has made your experience smooth and affordable! ?✨ Honesty and quick repairs are what we aim for—because nobody likes surprises when it comes to car bills! Thanks for trusting us! #AutoExperts #FairService
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We're thrilled to hear you think we do great work and keep it friendly! ? Our team aims to make your auto experience as smooth as a freshly paved road. Thanks for being part of our ride! ?? #CustomerAppreciation #BillHerrigsAutoParts
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? We're revved up to hear you think our service is top-notch! ?? Taking care of your needs is our day job (and we love it!). Thanks for trusting us with your ride. We're here whenever your wheels need a little TLC! #AutoCare #FiveStarService
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Thanks for the awesome review! We're thrilled to hear we could help get your car back on track ?✨. Remember, no problem is too big or small for us—just like a well-timed oil change! ? #AutoCare #CustomerSatisfaction
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We're blushing! ? Thanks for the kind words! At Bill Herrig's Auto Parts & Repair, we're all about honesty and getting the job done right—no grease under the table here! ?️? #CustomerCare #AutoExperts
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We're thrilled to hear that our repair team has kept your vehicle secure and your mind at ease! ?? We aim for transparency—no mechanic mumbo jumbo here! Thanks for trusting us with your ride! #AutoCare #CustomerLove
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We're thrilled to hear you feel that way! ?✨ Reliable service is our middle name (well, not really, but you get the idea). Thank you for trusting us to keep your wheels turning! ?️ #HappyCustomers #AutoExperts
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Thanks for 30 years of trust! We're thrilled to be your go-to for honest service and a good laugh. ?? You keep us smiling too! Here’s to many more years of great work together! #AutoCare #LaughsAndRepairs
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Thank you for the kind words! We're thrilled to have a team that’s as sharp as our tools! ?️? Your support keeps us fueled up! #TeamWork #AutoExperts
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We're all about keeping your ride happy! ?? Thanks for the fantastic review! We're thrilled to hear you enjoy our service and professionalism. Here’s to many more smooth drives ahead! ?️✨ #AutoCare #CustomerAppreciation
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Thank you for the awesome shoutout! ?? We’re thrilled to provide honest service without the hefty price tag. Just like fixing that tire for $10! ? Your support means the world to us. #AutoCare #HonestService
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Thanks for the kind words! We're thrilled to hear you had an excellent experience. ?️? Our goal is to keep you rolling smoothly! If your car has any more drama, we're just a pit stop away! #AutoCare #SatisfiedCustomers
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Thanks for the kind words! We're always here to keep you rolling without breaking the bank. ?? We're just a bunch of good guys who love cars (and great customer service)! See you again soon! #AutoCare #CustomerLove
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We're revved up about your fantastic feedback! ?? From quality work to top-notch customer service, we strive to keep things running smoothly. Thanks for choosing us! Your support keeps our engines running! ?✨ #CustomerLove #AutoCare
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Big thanks for the glowing review! We're thrilled to provide great service and peace of mind—because who needs car troubles in their life? ?? We're always here to help! #CustomerAppreciation #AutoExperts
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We're thrilled to hear you found our staff pleasant and professional! ?✨ Our team is always ready to keep things running smoothly—like a well-oiled machine! Thanks for the kind words! #CustomerService #AutoCare
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Thanks for revving up our day! We're thrilled to hear that you were happy with our service and prices. Your support keeps us in high gear. ?? #CustomerAppreciation #AutoRepair
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Thanks for cruising by, Amanda! ?? We're pumped you enjoyed our speedy service and friendly vibes! ? We're revved up by your support - thanks a bunch for the amazing review! #CustomerAppreciation #CarCare
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