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Bills Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,057 Reviews)
97
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Bill automotive is your one-stop shop for all of your repair and service needs. Locally owned and operated for over 8 years. Bill automotive is your one-stop shop for all of your repair and service needs. Locally owned and operated for over 8 years.

Categories
Oil Change, Auto Repair, Auto Maintenance
Contact
(423) 247-8200
Closed
Business Hours

Business Hours

Mon
closed
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3416 Ft Henry Dr Kingsport, TN 37664
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Bills Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,057 Reviews)
Write a Review
Recent Reviews
JM
Juan M.
Kingsport, TN
Nissan Quest
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Juan said his experience was good.
Recommended
RE
Robert E.
Kingsport, TN
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Robert said they're quick and have fair prices. The repairs they make are accurate.
Recommended
TD
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Teddy D.
Kingsport, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Way to go Bill & Team!
I recently had my Ford F150 serviced at Bills Automotive and I couldn't be happier with the experience. From the moment I walked in, I was greeted by Bill himself (the owner) who was friendly and knowledgeable. Bill and his team took the time to thoroughly inspect my truck and provided a detailed explanation of the necessary repairs as well as sending me pictures and videos along the way. Bill worked diligently to make the repairs to get me going again since my truck is my daily driver (Bill asked whether it was my daily driver while planning the service which I appreciated). My F150 is running smooth again. Thank you for taking such great care of my 2015 F150!
SO
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SHELLY O.
Kingsport, TN
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
ALWAYS takes care of my cars
Bill is always fair and honest. I never worry about the cars he is looking at for me. My daughter lives 5 hours away and I am pretty sure he has squeezed her in for my peace of mind. Thanks Bill and crew
Verified Customer
Kingsport, TN
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Superb service
Superb service every time. Had an appointment to get my 60,000 miles service done. Brought it in first thing in the morning and had it back by lunchtime. They always do a great job and I appreciate their communication.
MP
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MIKE P.
Church Hill, TN
Jeep Commander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Overall Excellent
We appreciate your prompt service, also the list of things that will require attention in the near future. Worry you lost an employee this week, but it may be for the best. Someone will have to step up and provide that service plus what they were already doing. I suspect you will find someone who excels in both departments. We look forward to seeing you again in a week or so.

Mike and Laura Phelps
JS
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JOHN S.
Bluff City, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always Bills Automotive for maintenance and repairs to all my vehicles.
Bills always does a great job of doing maintenance and repairs on my vehicles. He is thorough with inspecting my vehicles and letting me know what to look for with issues I may have when I bring my vehicles in for maintenance before a minor issue becomes a major problem. Bill is always up front and honest with me and doesn’t try to sell me on stuff that isn’t necessary just to make a buck off me. Bill provides the best service for the price and I never leave feeling taken advantage of. Always Bills automotive from now on.
PS
Porter S.
Tennessee
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Porter said great man, does great work.
Recommended
DL
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DALE L.
Kingsport, TN
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Everyone at Bill's auto is eager to go beyond normal to help
Highly recommend Bill's auto for auto repair needs
JN
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JAIME N.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Quick and great service!
Bill’s completed a tune up on my van that had 150,000. I was able to schedule within a couple of days of calling. While completing the tune up, they found a couple of other issues. Tune up and another couple of parts replaced, my van is good as new!! I appreciate their quick turn around time and great service!
KZ
KEN Z.
Kingsport, TN
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Excellent
I own my own small business and when I finished a job, as soon as I started driving I blew a radiator hose. As luck would have it, I was just down the street from Bill's auto. I basically coasted in and he was able to get back on the road the next day! My van is my livelihood so when it goes down, I can't work! Thank you for getting me back on the road as fast as you did!
DH
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DON H.
Kingsport, TN
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
always reliable
Taking my vehicle to Bill's is always the best choice because they are always reliable and trustworthy to get the job done right.
TC
TIM C.
Kingsport, TN
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Superior service.
Took my car in for a diagnostic on some front end vibration. Bill quickly determined the issue and was able to remedy the problem. I've been to Bill's several times before and will continue to go for my car care needs. Fast, knowledgeable, friendly and fair service!
SR
Scott R.
Kingsport, TN
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
Category: Service
Scott said they were great, easy to work with, and he was in and out.
Recommended
Verified Customer
Kingsport, TN
Saturn Ion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Bill’s automotive is great!
Friendly, courteous staff! They always explain what’s wrong and how they’re going to fix it in great detail. Cost is explained up front and there are no surprises. Only automotive place I will go to.
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