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Bill's Professional Towing & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Bill’s Professional Towing and Repair was founded in 1977. From our beginning, our business has been family-owned and operated. Our technicians and drivers are proud to serve customers from Angola and surrounding communities in Northeast Indiana and Southern Michigan. Our business is based on honesty and integrity. When you choose our Bill’s Professional Towing and Repair was founded in 1977. From our beginning, our business has been family-owned and operated. Our technicians and drivers are proud to serve customers from Angola and surrounding communities in Northeast Indiana and Southern Michigan. Our business is based on honesty and integrity. When you choose our shop or services, you can count on receiving outstanding services and support. ...more

Categories
Auto Repair, Heavy Truck Repair, Towing Service
Contact
(260) 624-3520

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2765 W Maumee St Angola, IN 46703
Bill's Professional Towing & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)

CG
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CHAD G.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Oil Change
Bill’s always gives me great service at a reasonable price. Great communication as well. I would trust them with all my vehicle servicing needs.

LC
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Lexi C.
Angola, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2025
0
Rude & Not Helpful
I have Triple A, and when I needed help with a bad battery, they sent Bill’s to service my car. I already knew my battery was bad and had a replacement ready—it just needed to be installed, which is a service Triple A states they offer. When the worker from Bill’s arrived, he was extremely rude and barely communicated with me.

He walked straight to my car, said nothing, and waited. I asked, “Do I need to pop the hood?” and he replied, “Well, yeah.” Then he told me to start the car, so I did. After that, he closed the hood and started walking back to his truck. When I turned my car off, he snapped, “Why would you do that? You need to let it run for an hour. Good luck getting it to start now.”

When I asked about installing my new battery, he said, “I don’t work for Triple A. I work for Bill’s, and they don’t pay me for that.” He stated he only gets paid to jump-start cars—something I could’ve done myself—but I let him do it anyway. While working, he kept making comments like, “I doubt it’s even the battery; I bet it’s the alternator.” I explained that my alternator was recently replaced, but he dismissed me, saying, “Well, I bet it’s a bigger issue.”

His overall attitude was rude and dismissive, making an already stressful situation much worse. This experience left me frustrated and disappointed, and I don’t think customers should be treated this way—especially during roadside assistance.

SB
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SCOTT B.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Service
I have always had good service at Bill's and I feel confident that they will treat me fairly for work that needs to be done.

SP
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STACY P.
Lagrange, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Awesome customer service
All the employees at Bill's goes above and beyond for you. I just went to pay my oil change bill on a Friday afternoon 10 before they closed and my tire sensor went out. They stayed after to make sure it was fixed for a trip the next day. They are so nice and helpful at a very affordable price!

CL
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CHERI L.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
5 Star
If you want great service and feel confident with your vehicle take it to Bill’s! Eric and the team of mechanics do a wonderful job of listening to concerns and getting issue fixed the first time.
Don’t waste time or money on another shop!

BS
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BRENT S.
Angola, IN
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
SERVICE
Bill's is great place to do buisness they go out of their way.

BS
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BRENT S.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Service
Bill's has always done a great job.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Service
I was very impressed with the service that I received. Communication was terrific throughout. My final bill came in under the estimate. Check out went smoothly and the staff were all friendly.

BK
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BRET K.
Orland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
The inspection's report was thorough and informative.
Thank you

Verified Customer
Angola, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2024
verified customerVerified Customer
0
not good
they fix my car in january , charged me for 4 coils , i start having problems again a couple months ago , same problem they checked my car again , they want to charge me 1600 for coils when still have warranty ! when i called them they said they only change one

JL
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JAN L.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
2010 Prius.
Timely and accurate service.

RM
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RICHARD M.
Wolcottville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Oil change and check up
Everybody did a great job. They got me in and out quickly so I could get to my next appointment and the car was great. Good job.

Verified Customer
Angola, IN
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
REPLACED LEAKING VALVE STEMS
QUICK AND RELIABLE

Verified Customer
Pleasant Lake, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Great service
Always great service and friendly staff.

BS
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BRENT S.
Angola, IN
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
9
Great service as always!!!
They take care of their customers.
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