I dropped two vehicles off for service one for a transmission fluid change and a second for brakes plugs and fluids. They had both vehicles for 9 hours and not a single service was completed. Both vehicles were "inspected" which was not requested. An entire day was wasted waiting on a service that never happened. When I went to pick up the vehicles the owner Ericka only asked "so see you friday" when I replied for what the vehicles have been here all day and nothing was done she very sarcastically replied "ok thanks for coming in" with a fake sarcastic smile. No explanation no apology nothing but a wasted day. Do not wast your time with this place as the owner could care very little about if a service was complete so I can only conclude that their workmanship is just as poor
Blackmon Automotive is the best expirence i have had dealing with automotive repairs.. They people there are nice and their customer service is remarkable. I would recommend blackmon to anyone looking for honest assessment and a quality job at a fair price..
If you are not Letting Blackmon work on or service your vehicle you are missing out.. I’m a former Automotive Technician and Automotive Technology Teacher that due to injuries I have had in the past can no longer work on vehicles. most recently I had a Mini Stroke !
These folks are true professionals and will not steer you wrong.
Blackmon auto has always done a great job with my car maintenance needs
I have been a longtime customer, and I have always been very happy with their customer service and maintenance of my car. I also appreciate their knowledgeable help when I have questions about my car, or a car I am thinking about buying. I feel like family when I walk into their office. They are great, thanks so much!
Recommended
RS
RICK S.
Acworth, GA
Ford Pickup
11/14/2019
Verified Customer
Very Trustworthy
Great Company..
Do what they say
Always there when I need them
Thank You
Blackmon was very quick to diagnose my issue and let me know the cost up front. It was done fast and so far so good! I feel they are very trustworthy and you can have confidence that they will not claim more is wrong than there is.
I called five automotive shops to find someone to look at my newly purchased Smart car and everyone but Blackmon told me to take it to the dealership. I get it, it's a strangely built car that's super small, but I was more than thrilled to find a non-Mercedes automotive shop to look at my car. I was welcomed with open arms and they seemed just as excited as I was about the car. Definitely coming back.
They always do a great job, i've been a customer for over 10 years
I appreciate Blackmon automotive because they are friendly, knowledgeable, honest, do a good job, always let me know what the issue is and the associated costs. I like being able to book appts online. Thanks
She listened to my concerns, asked for more detail and then when the car was there they tested and evaluated what I asked. Gave specific feedback and only made repairs where needed.
That’s the approach a love. Thank you!
I can always depend on Blackmon Automotive to accurately diagnosis the problem, price the job fairly, complete the work on time ( or even earlier) than promised. Highly recommend them for your automotive needs. Never disappointed!
Great experience, Blackmon always provides a full explanation of the options ,process, along with there expert suggestions. Great attention to detail .
SeeLovely people to deal with.... very good job...grateful I now have a qualified and honest business to take care of my car.
These were wonderful to do business with...did a fantastic job, and so very pleasant. I just move out here. Am so grateful the problem of find a skilled honest mechanic is solved
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