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Bobcat Auto Services

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(63 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Carlsbad, NM, you’ve found us. Here at Bob Cat Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a Carlsbad car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Carlsbad, NM, you’ve found us. Here at Bob Cat Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a Carlsbad car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Carlsbad, we are totally confident that Bob Cat Auto Services is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(575) 628-0010

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1400 San Jose Blvd Carlsbad, NM 88220
Bobcat Auto Services' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(63 Reviews)

BC
BRANDI C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Got me right in
Headlight went out right before a trip. They got the bulb and had it installed within 30 minutes. Can’t beat that.
Manager from Bobcat Auto Services responded on 01/27/2025 09:35 AM

We're glad to hear we could help you out in a pinch! Nothing like the stress of a sudden headlight failure right before a trip. Installing those bulbs in under 30 minutes was our way of saying, "Don’t worry, we’ve got your back!" Safe travels, and remember: headlights aren’t just for looks; they’re for seeing where you’re going!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
0
Excellent
They treat everyone like family!
Manager from Bobcat Auto Services responded on 09/13/2024 09:35 AM

It's fantastic to hear that you felt right at home with us! We believe that providing top-notch service starts with treating our customers like family. After all, who wants to go to a shop that feels like a cold garage? We're glad you enjoyed your experience and look forward to keeping your vehicle in tip-top shape!


EM
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Eric M.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2024
10
Going the extra mole
Have used Bobcat for several necessary scheduled and unscheduled repairs in the past year. All have helped keep my 20 year old truck running like new. Recently had some challenges getting the A/C running right on a tight timeline. The team at Bobcat put in extra effort and time to get me back in the road in time for a scheduled trip. I haven’t found that to be the case with most other mechanic shops. I plan to continue using them for repairs and highly recommend Bobcat.
Manager from Bobcat Auto Services responded on 06/07/2024 09:35 AM

We're thrilled to hear that our team went the extra mile to get your A/C running perfectly and that you've been satisfied with our service for your truck's repairs. Thank you for the recommendation, Eric! We're committed to keeping your 20-year-old truck running like new. See you next time your truck needs attention!


KK
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KENNY K.
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2023
verified customerVerified Customer
8
Very good
Very good

DA
Diana A.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2023
verified customerVerified Customer
Category: Service
Diana said it was really great. They were really nice to her.
Recommended

RV
ROBERT V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
10
Excellent service
This was the easiest I have ever had to deal with a dealership to put tires on my car they were so professional, nice and very prompt about their service

NV
Nicholas V.
New Mexico
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2023
verified customerVerified Customer
Category: Service
Nicholas said he felt like he was overcharged.
Not Recommended

BR
Brandon R.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
Category: Service
Brandon said they were really good about getting everything done in a timely basis. He had quite of a lot of work to do and they got it done.
Recommended

TJ
Tim J.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2023
verified customerVerified Customer
Category: Service
Tim said his experience was excellent.
Recommended

JW
Johnny W.
New Mexico
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2023
verified customerVerified Customer
Category: Service
Johnny said they worked to resolve the issues.
Recommended

FG
Fernando G.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Fernando said that they tracked down the parts needed and took care of his vehicle.
Recommended

MF
Mario F.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Mario said that they communicated effectively and got it done in a reasonable amount of time.
Recommended

RE
Reyna E.
New Mexico
Mercedes-Benz A220
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/25/2023
verified customerVerified Customer
Category: Service
Reyna said that they had her vehicle for several months before telling her to tow it to another location at her expense and it still took more time there, with no work being done. She said that she eventually stopped payments after 7-8 months and had the vehicle repossessed from this business.
Not Recommended

DG
David G.
New Mexico
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
Category: Service
David said that the sales and service staffs were great and when he brought it in, it was ready before expected.
Recommended

RR
Rosalinda R.
Carlsbad, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
Category: Service
Rosalinda said this business had great service.
Recommended

Displaying Review 1 - 15 of 63 in total
Service Coupons and Posts
Thanks for the shout-out! 🚗💡 We’re glad we could brighten your trip in a flash! If your headlights ever play hide and seek again, you know where to find us! 😄 #BobcatAutoServices #OnTheRoadAgain
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? Thanks for the rave review, Eric! We're thrilled we could get your truck back on the road and the A/C running smoothly for your trip. We'll keep up the good work! #CustomerAppreciation #BobcatAutoServices
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Thanks for the top class review! We're delighted to hear that you had a great experience with us. ? We appreciate your support! #BobcatAutoServices #HappyCustomers
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Thanks for the 5-star review, Robert! We're thrilled to hear that you had a great experience with us. Professionalism and promptness are our middle names! ? #CustomerSatisfaction #BobcatAutoServices ?
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