Bob auto was very professional and took care my vehicle and did a great job
They was very excellent and took care of their business on a professional level
JE
Jevon-Lamar E.
Tallahassee, FL
01/24/2024
0
Avoid this repair shop at all costs. Complete scam
Sent my car there for a few repairs back in November of 2023. Today is January 24th 2024 and still my vehicle has not been returned. Whenever I call to ask about my car I am told someone will call me back and I never call. When I asked to speak to to manager I whose name I believe is Misty she told me she allowed her mechanics to go home for Christmas. That is no excuse for them to take 3 months to fix my car. She avoids accountability. Said it was my insurance company’s fault. Yet when I spoke with the insurance company they started Bob’s at already been paid and there is no reason for them to take this long. I’ve lost my job. I’m a veteran and I can’t make it to my VA appointments. Bobs has negatively impacted my life so much I don’t think I can recover. Avoid them. They are a menace. They are dangerous. Be careful when dealing with them.
FH
Floyd H.
Tallahassee, FL
11/21/2023
0
Don’t use
Do not use Bob’s if you have a warranty. They do not follow up or send estimate like they claim and then they want to charge you for diagnosing the car when they didn’t send any information to the warranty company.
RZ
Rosa Z.
Ocala, FL
08/17/2023
10
Great customer service and car fixing.
I was very impressed on customer service but more on the daily contact on how the car fixings is going.
100 percent.
RZ
Rosa Z.
Ocala, FL
08/17/2023
10
Great customer service and car fixing.
I was very impressed on customer service but more on the daily contact on how the car fixings is going.
100 percent.
I had my daughter’s car repaired by Bob’s after her car was damaged during a hit and run. Melissa was very nice, great to work with and very good with communication and keeping us in the loop on the repair status. The repair took a little longer than I would have liked but that seems to be the norm everywhere these days. The workmanship was excellent however and the car looks as good as new. If you have a child away at school in Tallahassee (particularly a daughter) and need a repair shop you can feel comfortable with and communicate with I would highly recommend Melissa and Bob’s.
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