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Bobs Lil Car Hospital

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,379 Reviews)
92
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turn to Bob's Lil Car Hospital for All of Your Auto Repairs & Vehicle Maintenance Needs
Bob's Lil Car Hospital is a full-service preventive maintenance and auto repairs center in the Kelso, WA 98626 area, specializing in Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical
Turn to Bob's Lil Car Hospital for All of Your Auto Repairs & Vehicle Maintenance Needs
Bob's Lil Car Hospital is a full-service preventive maintenance and auto repairs center in the Kelso, WA 98626 area, specializing in Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services and Internal Engine Services since 1968.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 360-577-1187 to let us know how we can help you!
...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(360) 577-1187

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1508 Westside Hwy Kelso, WA 98626-1824
Bobs Lil Car Hospital's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,379 Reviews)

Verified Customer
Longview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2022
verified customerVerified Customer
10
Great customer service
The people weee so kind and understanding. I wouldn’t hesitate to take my car back if need be.

LM
Larry M.
Castle Rock, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2022
verified customerVerified Customer
Category: Service
Larry said that hes always had good service with them.
Recommended

Verified Customer
Kalama, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
verified customerVerified Customer
9
Always prompt. Really appreciate them explaining what needs to be done.
I was referred by family, and have always felt they are honest and open with pricing and what may or may not need to be done.

PV
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Patrick V.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
verified customerVerified Customer
10
Work was done on time and correctly
The work was done on time and was completed and with no issues. The inspection they do is a great extra benefit and very helpful. They obviously care about you and your vehicle

MA
Michael A.
Longview, WA
Mercedes-Benz 300SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2022
verified customerVerified Customer
10
Excellent service, couldn’t be happier!
The complete report sent to me from my service advisor Joe, was very informative. They were very thorough in looking over the entire car, letting me know what is needed and what to keep an eye on. Reasonable price on the service performed on our ‘92 Mercedes 300SL. I’ll be taking our Mini Cooper in next…

HZ
Heather Z.
Rainier, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Fast Honest and Skilled
My older Audi had a faulty sensor. Turns out these are not easy to fix - especially when they've rusted onto the car. The mechanics at Bob's figured out a solution that repaired the sensor, saved me from having to buy a $2300 part, and got it done before I was scheduled to leave on my honeymoon road trip. Furthermore, the team at the front desk is friendly and easy to work with. I highly recommend Bob's!

LB
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Lonnie B.
Castle Rock, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2022
verified customerVerified Customer
10
Honest, Friendly and fair.
Bob's LCH is a great place to have your car repaired. Excellent service, fair prices, honest and easy to work with. Great office staff. A very friendly atmosphere.

Verified Customer
Longview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2022
verified customerVerified Customer
10
Honest and thorough work.
Honest and thorough work. It's appreciated.

LT
Lori T.
Silverlake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2022
verified customerVerified Customer
Category: Service
Spoke with Loris husband. He said he would recommend the business for service.
Recommended

EC
Elaine C.
Castle Rock, WA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2022
verified customerVerified Customer
Category: Service
Elaine said her vehicle is driving better than ever because of this business that was referred to her by a friend that has been using the business for 25 years.
Recommended

CG
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Curt G.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2022
verified customerVerified Customer
10
No problem with warranty rework.
Our PT Cruiser needed some work on the AC. Bob's did the repairs and asked us to return in a week to check for leaks. When we returned a leak was discovered and was repaired at no additional cost to us. Well don, I'll be back for any other repairs.

KM
gravatar
Kelly M.
Longview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
10
Take your rig to Bob's
Take your rig to Bob's

JL
Julie L.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2022
verified customerVerified Customer
10
Outstanding service!
The team at Bob’s Lil Car Hospital is so friendly and professional! They explained up front what to expect on my bill. They did a courtesy inspection and identified a few things that needed attention. They did NOT try to get me to buy a bunch of extra things just to make a buck. Ken did a great job explaining what was needed. Their workmanship is top notch, will definitely go back for future auto repair needs.

RK
Razmig K.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2022
verified customerVerified Customer
10
They were absolutely above and beyond
The words alone I will be expressing will not be enough considering what they have done for me. They went far beyond what should have been done and they did it. They are great they are loyal, and they are the best.

YE
Yvonne E.
Longview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2022
verified customerVerified Customer
10
Super happy with the work
I can not say thank you enough for taking such good care of my car.
You found parts that were hard to get and also a seat that looks new.
I am a life time customer now!!

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