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Nucar Auto Collision Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,872 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(781) 255-6251
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1201 Providence Hwy Norwood, MA 02062
Nucar Auto Collision Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,872 Reviews)

SB
Sean B.
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Collision
Sean said Brian was wonderful.
Recommended

JT
Joe T.
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Collision
Joe said it took a couple of days longer while they were waiting on parts but he did not mind.
Not Recommended

DG
Daniel G.
Norwood, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Collision
Daniel said he has no complaints. The repairs were done well and all his questions were answered.
Recommended

CC
Christopher C.
Westwood, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Collision
Christopher said they were busy and he had to call them a couple of times, but it want a big deal.
Recommended

RJ
Raghabendar J.
Milford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Collision
Raghabendar said he got his vehicle back before the promised date.
Recommended

SW
Stephen W.
Franklin, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Collision
Stephen said he was told the vehicle would be done in 2 weeks and it was actually done in less than that.
Recommended

DJ
Dorothie J.
Foxborough, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Collision
Dorothie said there was a lot of damage that caused a delay in the repair.
Not Recommended

DR
David R.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
Category: Collision
David said there was a delay due to parts delay and the holiday.
Not Recommended

MK
Mary K.
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Collision
Mary said Bobby B and Tom helped out. They were wonderful. The customer service was excellent. The girl at the front desk arranged the rental car. They cleaned the vehicle, heated it up for when she picked it up. Customer service was over the top. Great staff.
Recommended

DC
gravatar
Di C.
Wolfeboro, NH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/09/2025
2
Poor customer service
I was in a 3 car accident and no one was hurt which is most important!
The insurance company had Nucor as a recommended shop so we went there. The work was done well and it took a month which is not bad!
We are happy with the work that was completed on the car but not with the customer service.

I had to reach out to our advisor.
I did get text messages from Nucor keeping me up to date but the completion date stated was not accurate. I called on this date and Michelle, my advisor, said it was not ready and she would find out more information and call the next day.
She did not so I called and spoke with Bob Brown , the manager. He was very derogatory with his statements and not helpful. He basically said that what I stated could not be true. He also said that “maybe” the car would be ready the next week.
My husband called the next day and was called “Sir” and spoke to in a respectful manner. Bob actually looked into the matter and got back to my husband stating the car would be ready later the day.

JF
Jean F.
Milton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Collision
Jean said the quality of the repairs was showroom quality. The communication was good, although he had to inquire about the status of the vehicle twice.
Recommended

CL
Carlo L.
MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2025
verified customerVerified Customer
Category: Collision
Carlo said he was treated great. His vehicle wasn't ready on time originally because of the insurance provider pushing the time out. There was a part that was ordered as well that came in broken and it pushed things back by an extra week. They did a good job and his vehicle looks better than it did before.
Not Recommended

KG
Keila G.
Norwood, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Collision
Keila said they did a pretty good job and she loved how they assisted her, but she wasn't kept updated.
Recommended

FR
Fitzroy R.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
Category: Collision
Fitzroy said they were very good. He had to call them for updates, but then it was good.
Recommended

JG
Julianna G.
Medfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Collision
Spoke to Julianna's mother. She said they had their vehicle for nine months waiting on parts. Michelle was really great, which made the process easier.
Not Recommended
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